Address: | 1320 Marvin Rd NE, Lacey, WA 98509, USA |
Phone: | +1 360-455-7282 |
Site: | pandaexpress.com |
Rating: | 3.8 |
Working: | 10:30AM–9:30PM 10:30AM–9:30PM 10:30AM–9:30PM 10:30AM–9:30PM 10:30AM–9:30PM 10:30AM–9:30PM 11AM–9:30PM |
IC
IceeFenix
On June 16th placed a to go order at this store. The place was understaffed and had orders piling up. When we finally got our order we went home, only to find one of our meal boxes didnt have its entrees, only the white rice. We called in the tell the store and were offered no reparations. When we went in the girl who helped us was very flippant about the situation, gave us our order and when we didnt seem happy told us "You got a whole meal." when we never got a meal. We had to make a whole trip back to the store just to get the food that we ordered and payed for and were treated very poorly for our own trouble.
DE
Debra Whelchel
The chow mein was burnt. Not just a little either. When I went up to the counter to get some new, they only had the burnt kind, but if I wanted to wait 10-15 minutes I could have fresh. I asked for rice instead. They never pulled the burnt chow mein off the line and continued to serve it to new customers coming in. Plus, when I asked them to throw away my plate with the visible burnt chow mein, they told me, "the garbage is over there". We wont be going back
JA
Jacob Reyes
Granted they were busy, they forgot my 2nd entrée in a two entrée meal. Had to go back. When I finally got to enjoy my food, the rice in the fried rice wasnt cooked all the way so it was still semi-hard. I called again to complain and get a refund and they hit me with the classic internet is down so I cant give a refund excuse. Honestly the whole experience killed my appetite
KA
Kaylynn Lynch
Im a regular customer here and they always give me attitude. I wait for stuff to be done cooking and they served the rest of the line instead of serving me even though I already paid. They didnt serve me until I got nasty and said Ive been waiting well over 25mins, no one even apologized for it. Not to mention all the times I had to drive always back for food missing.
IT
itsJust Jen
Terrible service. Everytime I come in, I have an issue. The employees are young and they give attitude. The young girl offered the gentleman in front of me, free egg rolls because they were closing soon. She did not offer me. While waiting for my food, which I did not mind, one girl was spraying soap and water around pans to clean WHILE there was food in the pans!
JO
Josh
Horrible customer service!!!!! I will never come back here, they flat out ignored me and then when they finally pay attention to the long line building up they skip me and go to the next people. I immediately walked out, I dont know how much more obvious it has to be that I was in front of everyone...
SU
Susan Nordstrom
Always a place we stop when we are traveling, it easy on and off the freeway. This business is in a strip mall and the parking lot can be really busy. The food is always very tasty and well cooked.
BE
Bella Love
This place is a joke. Its 9 pm and they dont close for an hour but Im told that ALL of the kitchen staff is taking the "garbage out" and no fresh items available for 45 minutes? ! No thank
DE
Derek McCoy
Food is usually pretty good but man has out gotten expensive.. Use to be a pretty good deal but now seems I cant get out without spending around $12-15 per person.
DU
Dusty Wilson
Pretty good for being fast food Chinese. This location seems to be consistently better than the one on Martin and Sleater Kinney. The online ordering is handy!
JA
Jameela DuchYousos
website says closed at 930pm but it was closed at 9pm...there was a line of angry customers out with us upset..they should really fix that on the website.
AA
Aaron Powell
The food here is higher quality than most Panda Expresses. The food team or cooks or whatever they are called must be getting good training.
CO
Cody Harrison
Good food but took like 20mins for them to make more orange chicken they should know their almost out and need to have more ready.
DA
Dan Lonergan
The hours on Google and the posted store hours are different. The store hours say 9:30 pm and on Google they say 10:00 pm
FA
Faith R
Fast and friendly service, good food. They have pretty fair prices as well. Its a great place to stop by.
JA
James Johnson
15$ for me and the wife to eat is a great deal wish we had one closer to the town of Yelm.. love it.
BO
Bonnie M.
Consistent flavor. Veggies are always fresh. Huge portions and fair prices.
ER
Eric Long
Service is quick and food is generally quality even when they are swamped.
TH
The Water
Great food great customer service and they would you sample before you buy
LE
Leann Du Prey
Fast service, clean area, fresh tasting food. Can get very busy at times.
JE
Jeff Oster
Usually pretty quick and reliable, sometimes food can taste old and dry.
RO
Ronald Reams
Really good food at a good price and they give military discount.
LU
Lucas Edlund
The food was typical for the chain, but service wasnt the best.
MA
Marvin Forbes
Wrong closing time on Google, they close at 9:30pm not 10pm
GL
Glenn Brockett
Chinese-american fast food. decent pricing, good selection.
BR
Brandi Poggemann
Good food at a decent price. Not the best customer service
MI
Michael Ottgen
Clean place with quick service and the usual good menu.
JE
Jessica Crowe
The food is simply okay and there is ALWAYS a line:/
SC
Scott Sam
The best good food Ive ever tasted in my entire life.
CO
Corey Frood
The food is delicious and there is usually no wait.
WI
Wilman Ulecia
Regular Panda Express. Nothing out of the ordinary!
FU
fuzzi man
I love the food but there are normally long lines
AL
Alexander King
Nothing fancy, but good American Chinese food.
JO
Josh Lee
Thanks for the attitude and watered down pop
CH
Chhen Yay
Good place to grab some food pretty fast.
EM
Emeraldfire 22
Usually good. Only one bad experience.
GA
Gabriel Blackwell
Had what i wanted at a price i expected
RO
Rob Williamson
Crappie food fatty chicken cold rice
DA
Daniel Jones
Quick Chinese, eat your vegetables!
LI
Liz Phillips
Excellent services and great food!
RI
Riley Kent
Decent fast food for a low price
KA
Katreena Harris
Omgoodness what else can i say
K.
K. Dub
Not enough meat in in dishes.
EM
Emily Graham
Fast service and great food!
TE
Terrence J Allison
Fast and easy way to eat!
ST
Steve More
Great food, fast service
SU
Sumet chang
good and cheap asian food
CO
Courtney Isimang
Love the food !!
DA
David Everitt
Like every other
VE
Veronica Bolaños
Love this place
A
A Private User
Love them.
ED
Edie Stillwell
Good food.
PR
Pres
Good Food