Address: | 12459 Cedar Rd, Cleveland Heights, OH 44106, USA |
Phone: | +1 216-371-3331 |
Site: | buffalowildwings.com |
Rating: | 3.7 |
Working: | 11AM–12AM 11AM–12AM 11AM–12AM 11AM–12AM 11AM–1AM 11AM–1AM 11AM–12AM |
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Kimberly Jo Waller
We sat for awhile before receiving our drinks (water). Waited an extra 10-15 for a lemonade. Upon ordering, I was asked if fries were okay. When I asked for this tortilla chips (that are advertised that come with the wraps) he seemed confused but said okay. I ordered a wrap with sweet BBQ sauce, I could barely eat it due to how spicy it was. While good, it was NOT sweet BBQ. Add this to the fact that it was next to impossible to find our waiter to get a water refill. I received two refills while dining and had to seek out additional staff for both. My husband ordered a honey BBQ wrap and received a chicken wrap with absolutely zero sauce. I ordered my toddler a kids cheeseburger with the (advertised) veggie side. We received a couple pieces of raw celery and dried up carrots, not what I was expecting for an advertised side of vegetables. My husband asked if we could get her any steamed or cooked vegetables and we were told "No" and then he simply walked away. A one word answer. Were out a restaurant where we ask for cooked vegetables and were simply told "No." Unreal. We wont be going back. The service was horrible, all of our food was wrong, and Im not for sure if its standard op or not, but dried up carrots and celery as a side sucks.
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Robert Heath
Lots of TVs and big screens which is awesome. I live close by to this Cleveland Heights location so it is a convenient place for me to grab a drink or two and catch some games which I cant easily get for free at home. The food is average at best and pricey (even during the Tuesday and Thursday wing specials) for what you get. The wings, both boneless and traditional wings, are small in size although usually hot and tasty. The service is inconsistent depending on who you get but generally speaking, all the servers are friendly. I personally get the best service sitting at the bar. I dont come here solely for the food nor would I recommend anyone to come here just for the food. However, I like this place because I can enjoy my time here and watch sporting events I cant get at home, grab a drink or two, and grab some food which satisfies me while I watch my game.
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Amber Murphy
We went here on February 18th before seeing Fleetwood Mac to use a gift card we got for Christmas. We were short on time but was seated immediately and our wonderful server, Dennisia, was very knowledgeable about the beer. We ordered 2 pints and before we were halfway through our food had been delivered. Our server brought us water as soon as we arrived, I love that. The BBQ traditional wings were hot and juicy and the best food weve ever had at a BW3s. They do give you a lot less food in their veggie boat than our local restaurant so I hope that they change that. Anytime we are in town, we will look forward to returning. I hope you enjoy it.
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Moriah Watts
Went with two friends and placed our drink orders with our meals. Waited 15 minutes for a tea. Lashaun got every one of our orders wrong. I suffered through terribly spicy wings because he insisted they were mild..they werent. Then I placed an order to go for my boyfriend at home....didnt even think to check it before I left. They gave us traditional wings...on boneless Thursday night. Worst bdubs service Ive ever had.
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niyyuu
Placed a to-go order at 11:30pm for pickup at 12:10am. Got there a few minutes early... and waited. An hour after I placed the order and still no food, the only explanation I got was, "the wings are just coming up" at 12:20am (which was 10 minutes late anyway). Ended up leaving and going across the street to Barrio instead, this was my first order there and its certainly my last.
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Michael Lee
Ordered 12 wings in person to go, and after 30 minutes, I checked on my order. They apologized for the wait, without giving a reason. I got free water for waiting. 20 minutes later, I was ready to get a refund without my food. I checked again, and the order was finally ready. Many others were served before me.
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Colin Blumenthal
Exactly what you would expect from a BW3. Has lots of TVs, plenty of seating, carry out, wings, etc. Food is typical bar food that you would expect from a chain sports bar like BW3, but is pretty good overall. Service was quick when we ate here and prices are reasonable. Not much parking in the back though.
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J Lyons
The bartender took a bit longer than anticipated to take my order. Also, BWW needs to find ANOTHER distributer for theyre wings. WINGS ARE TOO BIG--STEROIDS, ANTIBIOTICS!!! Drumettes and wing tips should NOT be near turkey wing size. Thats why BWW is a turn off to me. I wont patronize BWW again!
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Kenny Tao
Standard bdubs with added exceptionally bad service. Sat down for 10 minutes before anybody acknowledged us despite flagging waitresses down. Goth/emo waitress is the worst, how about just putting the beer on my table instead of repeating fat tire, fat tire at arms length.
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Almighty B.O.G.
The parking lot is very small not enough spaces for this type of restaurant. The service was extremely slow. I waited almost an hour for my food. The wimgs were very small smallest Ive ever seen. I will be taking my talents to Wingstop from here on out. #TerribleService
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Amanda Diaz
Pretty good, wing specials are great and good drinks. The phone number doesnt work, or no one picks it up, it rings and then the call drops. Please fix this Ive been trying to call, and Im sure there are other people who have tried to call as well!
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Cory Hoskins
We ordered our food at the beginning of the Cavs game and didnt get it until 3min before half-time!!! The game was blaring with a regular crowd and the manager wasnt very helpful or concerned with accommodating the displeasure of our cold food!!!
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Jasmine Woods
Food was great but our server had quite the attitude when she introduce herself. The gentleman working the carryout desk was rude too. He rolled his eyes when we decided to dine in. We came in at 11pm but they dont close til 12am.
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Billi Hockey
If I could give it zero stars I would. If it was worth a damn, Id be here once a week. Thankfully, there are plenty of other decent places nearby. Dont waste your time. Go to Lee Rd. or Coventry. This place is GARBAGE.
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Miss MD
Horrible service, annoyingly ghetto patrons and SLOW staff. Went on a slow Sunday night when the restaurant was less than 1/4 full. Took over 20 just to get a Coke and to put my order in. Will not go back
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Douglas Crowder
The selection of beer on draft is good. The mango habanero wings are quite spicy and flavorful. The onion rings are also good. There are plenty of televisions. It is a good place for Friday night takeout.
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Mona Q.
Horrible experience. The waitress brought the cold Main course before the starter. The chicken was so dry and unchewable. The whole family ended with tummy ache and diarrhea for three days. Never again
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M Lynch
So, I have been to all of the B-Dubb locations in a 25 mile radius. This location, by far had the best service! The location was also clean and the staff didnt seem to hate their jobs! Ill be back!!
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Tamaurra Thomas
Got here at 8pm ordered at 8:30 got our food at 9:20 food was cold. Asked to see a manager, he was busy cooking and finally came out at 9:40. Said it would take another 40 minutes to redo the order.