Address: | 2831 Boardwalk, Atlantic City, NJ 08401, USA |
Phone: | +1 609-340-4000 |
Site: | tropicana.net |
Rating: | 4.1 |
BA
Barb C
I have been coming here regularly for about 18 months. The atmosphere is wonderful on the main floor and in the quarter. I have tried most restaurants and the food is very good except for Cuba Libre, I did not like it but I know many people who do. But, I do have some issues. For the prices they charge for a room, especially on the weekend, its ridiculous for what you get. Thank God I get comp rooms. I get comp rooms because I have a platinum membership card. I spend quite a bit of money in the casino. They always send me offers for a "luxury suite" in the luxurious North Tower, however, I always end up in the West Tower with no rug, a living room with very little furniture and a bedroom just as empty, plus, a 15 minute walk through the casino to the pool. When you talk in the room the place echoes! There are stains on everything. The wallpaper in a lot of hallways are peeling or cracked, they actually had peeling beige wallpaper taped down with blue tape! My floor is coming up. The vents are missing slats. The curtains do not fully close. The regular rooms are very small. I have yet to get a room that had everything in it when I arrived. I always have to call for an ashtray, a pillow, towels, something, every time! The shower stall (no tub) is so tiny, if you bend over to wash, your butt is hitting the wall. I keep telling myself that its free and I shouldnt complain but I spend a fortune here between restaurants, snacks, casino and tips. The pool, oh the pool, is very small. During regular swim hours it is filled with children, which is fine, I love kids, but please teach your children some manners. The "lifeguards" need to be more attentive to the horseplay. It is can extremely unpleasant sometimes. Although the food is good in the restaurants, do not expect any quality of service. They are all very young and totally inexperienced and no one seems to care. I have eaten at two places in the marketplace, one time a bought a pepperoni and cheese cup and the pepperoni was gray, the second time I bought a dish of rice, beans and guacamole and vomited an hour later in the 24 essentials store on the casino floor. I felt fine about 2-3 hours later. I have not eaten in the marketplace since. And no, I do not drink. The hallways, oh the hallways, word of advice, if you do not smoke pot, do not walk in the hallways. They ABSOLUTELY REEK OF MARIJUANA!! The second the elevator opens your slammed with the smell. Their children are probably the kids that are running up down the hallway screaming and carrying on, best to let them run wild while you blow a fattie in the room. And trust me, kids do run up and down these hallways, they press the elevator buttons and then let the door close, they steal do not disturb signs, they bump into doors, they yell to each other from opposite ends, its unbelievable. People have those tower speakers in their rooms and they thump their music all night. ITS RIDICULOUS! This is the very last time I am spending a night in this hotel. I would rather pay for a room in a hotel that demands respect from its patrons and quality of service from its employees. I had to add this after reading other reviews. I was thinking where are the people used to staying that give this place 4-5 stars? Have they ever even stayed at another hotel? Then I read a post from a recovering alcoholic, now I get it. There are really good places to stay, just hop in the casino to do your thing then go somewhere else to sleep and shower. If youre human, you deserve better, especially for the price they charge a night. And parents, please do not subject your children to this filth. Remember, they make most of their money from drunks and hardcore gamblers. Thats why the rooms are free for them and not for you.
TH
The Shadow
WARNING - NEVER STAY HERE According to reports, motels like all motels in Atlantic City, Jersey City and North Bergen are rub by "criminal" "satanic" British East Indians working with Foreign Spies or Russian Mafia TROPICANA - CASINO The Tropicana - Market Place has Russian KGB or Russian Mafia "spy teams" working the food court and Boardwalk entrances - with Russian Looking American Sleeper Agents following you around, listening to phone conversations or WiFi Snooping using smartphones with "control agents," on Apple laptops sitting at the tables directing them. Also employee "fake" bums to follow and harass you on Boardwalk or in and out of the casino. Also "strangely" has "long term" "rental" guests who are part of criminal" rings on upper floors DO NOT STAY IN MOTELS in AC NOTE - Little known fact - East Indians worship the Death God - Kali - Satanic Religion and Culture like Mexican - Day of The Dead or Cuban, Puerto Rican, Haitian and West African - Santaria Voodoo. They are spying on you (and harassing) thru motel walls with Fleet Infrared Cameras and WiFi Snooping Equipment and Software like mSpy or FlexiSpy from Spy Nation - United Kingdom They also may be placing X-Ray or EMP Field Electrical Senators directly behind your head - according to complaints filed with Jersey City Police Dept and Atlantic City Police Dept who received near identical complaints Atlantic City Boardwalk + Casinos are "under attack" and under siege by a Black + Grey Causal Clothing - Soy Militia - Spy Serf Soldiers - especially on weekends These Police Deparyments are rumored to be staffed by RUSSIAN and NAZI ODDESSA Sleeper Agents and will not be responsive to your complaints - Also Hoboken, Harrison, Newark and Bayonne also "staffed"by RUSSIAN KGB and NAZI ODDESSA Sleeper Agents. New York City Metro Area is under attack and under siege by Foreign Spies in Black + Grey Clothing - Soy Militia force supporting extermination operations for Wall Street Spy Corps in NYC and Jersey City "financial" districts - spybase corporate tower bases with Russians, Jews, British, British Indians, Asians and Middle Eastern - Soy Serf Soldiers of The Reverse UN Invasion + The Technological Apocalypse of The New World Order of the Anti Christ Nations - United Kingdom Europe,South America, Africa and India - All Dark Arts Races or Satanic Culture - Religion Island Nations SEE - Movies - The Left Behind Series ,- They Live - Starship Troopers
MA
Maxx Cuore
I went to Atlantic City about two weekends ago for a visit. Knowing that many hotel/resorts offer guests without a room to use the pool for a fee, I called the Tropicana to inquire about their outdoor pool. Unfortunately, I spoke with Ron at the indoor pool, (I called at 9am and the outdoor pool doesnt open until 10am, which I was aware of) and Ron was the nastiest person on the phone. He was rude and said the outdoor pool wasnt even open yet, which I was aware of, because I did read their website. He also made other comments in a belittling way. I hung up feeling upset and spoken down to. My partner was upset to see me this way, so he called the indoor pool to request the mans name. After saying his name was Ron, he said stop calling and harassing me (2 phone calls). I feel this person was obviously extremely homophobic. I didnt want to write a negative review until I contacted the hotel to make them aware of the issue I had. After one week I received a email from Carlos Plaud, who said hed contact me soon. One more week later (today), Carlos Plaude called me. His title I believe is hotel relations manager. I am just confused at why I received the call. He basically just called to explain that the pool is only for guests staying in a hotel room. Lol. Ok, I got that message loud and clear from the homophobe at the indoor pool two weeks ago. He said he spoke to "Ron" and he apologizes. Period, THE END. Thats customer service??? Wow no wonder why Atlantic City is going under and the NJ taxpayers are keeping it afloat. What a waste of 10 minutes of my life that Ill never get back. LGBT community and allies, please dont support this hotel/resort. Since its their tourist season, they dont care to offend anybody, because right now theyre ok with money. The sad thing is that I usually only go to Tropicana, and I have one of their loyalty cards. I usually only go to Atlantic City in the off season to dodge all the trash that goes there in the summer, which theyd know if they looked up when I use their loyalty card. MY ADVICE: If youre in need of an amazing beach and fun time and dont really care about gambling, ASBURY PARK, NJ is extremely LGBT friendly and accepting of all people. Forget the Tropicana, its just trash.