Address: | 944 E Paradise Dr, West Bend, WI 53095, USA |
Phone: | +1 262-338-4888 |
Site: | ninjajapanesesteakhouse.com |
Rating: | 4.4 |
Working: | 11AM–3PM 11AM–3PM 11AM–3PM 11AM–3PM 11AM–3PM 11AM–3PM 12–9:30PM |
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katie L
food is great but the service is terrible. The only reason I go there is because I love sushi and there is no where else to go but if there was, I would go somewhere else asap. Ive called in to order food for pick up and no more than twenty minutes later the woman called me to see if i was still coming because she wanted to go home. It was 930 and they close at 10. Are you kidding me. Ive called several other times to order food to go and they just dont answer the phone and I have gone somewhere else to eat and they were defiantly open. That is losing customers and I dont understand why they dont answer their phone. They act like the customers should serve them instead of the other way around. Maybe it is the culture, I dont know. There are other examples but I will stop there. They really need to step up their service if they are going to stay in business.
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Neil Narveson
Service was absolutely horrible. Sat at the hibachi for about an hour waiting for the chef to come out. We got our soup and salad pretty quickly then sat for over half hour with nothing. Manager was walking around but was clueless. Would think you could see people sitting there waiting for food for that long. After 45 minutes of waiting they finally said there was a mixup in the kitchen. Fifteen minutes later the chef came out. Two tables that came in well after us finished eating and were gone by the time we got food. Took 2 hours to eat. Will not be going back. Save your time and go somewhere else.
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Holly Young
My all-time favorite restaurant for sushi, and all things related. Masterful chefs, friendly waitresses, super nice owners. My friends and I are always made welcome, and enjoy the company of our servers. The rolls are excellent, the fish fresh, the scallops come in alive, and it doesnt get fresher than THAT! I always eat too much, but cannot seem to help myself when everything is so delicious. I recommend this place to all of my friends and anyone that enjoys treating their taste buds to a culinary treat. Also, the presentation is lovely.
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Alyssa Schuster
Environment inside was very nice. I went for the lunch special sushi which is all you can eat for only $9.95. The staff was nice, but could have been a little more attentive. The hot green tea I ordered was served to me ice cold. Ive eaten sushi many times, but these rolls were not very good. They were very loosely rolled, very small, and the taste was a little off, but for 10 bucks, you cannot expect a whole lot.
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Jen Grager
I ate lunch at Ninas last week and it was an awful experience. Things were going okay until the waiter spilled HOT SOUP all over my legs and waist. All he did was grab more napkins and say sorry. He didnt offer me a free desert or a reduced meal. I just sat with a wet crotch the rest of the time shivering from being cold and wet... it was so embarrassing and rude. Im never going to go there again.
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Glen McKinney
Love coming here, staff is the best and they are very attentive, I enjoy the atmosphere. Also proposed to my now wife here. Its a very special place for us. The food and drinks are the best. I never liked sushi until I tried it here. When we have to move my wife and I agree this is the place we will miss the most.
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Jason Corgiat
Was pleasantly surprised at this place. Just got back from an amazing lunch with a college of mine and we both enjoyed the sushi and sushimi. The service was excellent and the food was fresh and well prepped. Presentation was great as well. A great find for Sushi in Washington County.
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Ben Hinz
Good food and friendly staff. I went to the hibachi grill section and it was a lot of fun watching the chef work. He was very good and pretty funny. If you want the full experience, go with a large group and only adults, youll have a fun time.
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Cheryl Kuebler
Very clean. I have only eaten at the Hibachi part, but that food is soooo good! I have never been disappointed. The staff is friendly, fun and extremely efficient now!! Its a great place for all ages and large groups!!!
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Mike Kofler
5 anyone who gave this a 4 is wrong. More food than touchi for the same price or less delicious. Meat veggie and tofu dishes all amazing. Generous as well. But maybe if youre poor I could understand a 4 fart noise
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Nathan Gugliotti
I have been here a couple times for the Hibachi dinner which has always been fun and the food very good. This was my first time here for Sushi and I was just as happy with he food and my experience.
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Kevin Bautsch
I go here long time!!!! Big fat American eat everything! No really I love this place. Entertaining and great food, I even go here sometimes by myself. Me love you long time!!!!
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madison miller
Great hibachi! The cooks are wonderful and very interactive with you. You get seated almost immediately. The Japanese soup that they serve before the meal is wonderful.
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Katie Dieck
Ninja is great! I have been there for lunch and dinner and the service and food has always been wonderful. The hibachi is also very entertaining.
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Z.H.D.
Excellent food & service, the one serving us went above and beyond to meet our needs and we had a very fantastic dinner. Staff is really nice.
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Jozi Schneider
There was a bit of a wait time, but The chef was funny and awesome at his job, and the food was to die for.
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Colleen Buyeske
Hibachi prepared fresh in front of you. Great tasting food. Chefs make your visit personable & fun.
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Mark Landvatter
We had a very nice time and enjoyed both our hibachi chef and his cooking for us. Food was great!
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Steven Schwarz
Love the spicy salmon rolls! The waitress was really nice, and my sister and I love going here!
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chrystal storck
Best sushi around but wouldnt recommend for kids unless you are sitting at the hibachi grill
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Darren DeLuisa
First time. Our server Krista was great! Food was very good! We did both Hibachi and Sushi.
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Mike Gelinskey
Lots of fun! Chefs are super skilled and really get everyone involved in the experience.
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Thomas Boneck
Favorite place to eat by far. The only downside is that they dont have me there more.
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Leah Nagorny
Best place, literally ever, for food. We pick this place over all others in the area.
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TERRY CLEETON
Kind of expensive for the quantity.. and not that great of quality of filet.. tough
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Christy Moluf
We love this place. Awesome food and atmosphere. Its our birthday destination.
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Liz Koykkari
Not a fan of raw fish, but love the sweet potato sushi roll. Love it.
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Dale Thomas
First time here, everything was Delicious, and the show was wonderful
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Sam Garty
Great food, friendly staff and a fun experience to have with a group
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cindy bol
The Chef there was very friendly and nice the food was great.
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Austin Ludin
Fun and entertaining great food. Little pricey but worth it.
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Lisa Madl
Excellent sushi bar!! Staff is amazingly awesome as well!!
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Mark Larson
Awesome food great service and cool show. Totally awesome.
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Kit K
Awesome food, menu specials all the time, friendly staff.
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brian graf
Great place for a casual dinner with family and friends.
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Craig Krutina
Wife and I got sick with in a half an hour of eating.
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adamharris2010
English sucks, but they can sure cook. Love it here
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Andrew Wolf
Really good hibachi. Uses noodles instead of rice.
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Tony Miller
Love their sushi, the hibachi is pretty awesome.
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Jessica Bonaparte
This place is fun and the food is always good.