Cousins Subs of Wauwatosa - 68th & State
| Address: | 6810 W State St, Wauwatosa, WI 53213, USA |
| Phone: | +1 414-258-0575 |
| Site: | cousinssubs.com |
| Rating: | 3.3 |
| Working: | 10AM–10PM 10AM–10PM 10AM–10PM 10AM–10PM 10AM–10PM 10AM–10PM 10AM–9PM |
Location
Photos 37
Reviews 8
KA
Kayla Stoflet
If only 0 stars were an option. Worst customer service experience Ive ever had in my life. The "manager" on duty doesnt even greet people when they walk up to the counter. She just stared at me until I spoke. Handed me my receipt and didnt even tell me how long it would be or that they would call my name when its ready. I awkwardly walked away to sit down and waited 30 minutes for a garden salad (patiently mind you, the wait didnt bother me because they were busy) My salad was put in my bag upside down by the manager because clearly it was made incorrectly. I asked for no onions, add black olives. Clearly she knew it was wrong and flipped it upside down. Forgot the bread and butter that came with it ~ and Im sorry, I just waited 30 minutes and paid $5 for a salad. While one of the sub makers is preparing the bread and butter they forgot, the manager is asking him to order her Chinese food from the restaurant next door because shes hungry. The whole team moved like slugs while tons of people were pouring in the door. And when the manager gave me my bag, she just handed it to me and didnt say anything and turned around. When I said thank you, she didnt respond so I raised my voice and said "Thank you!" to show her how rude she had been. I get home to find my salad made wrong. I call the store to complain and Im put on hold for 5 minutes. Call back and she answered immediately and didnt even apologize. Extremely disappointing, 30 minutes for a garden salad! Will not return.
A
A Private User
I stopped here tonight for a quick dinner. The place was slammed w customers. The employees were cheerful, despite the mob of customers ordering & waiting for their food, polite and made my sandwiches perfectly. Bravo Cousins on State! Ill definitely be back for more!
GL
Glitter Kitten
Order incorrect every time we use this location. Horrible customer service. Employees couldnt care less about their job or their customer. Will not use this location again.
RI
Richard Rogers
There arent many Cousins sub shops around so this one is nice to know about. The bread is the best and always fresh. Fast reliable service.
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Cherrlynn Vaulx
Great customer service, superb, great tasting subs, very friendly home like atomsphere
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Amanda Royten
Sat in the drive through for over 30 min with no service Worst experience ever
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Jordy Wood
Service isnt good
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J Saygo
Fast service
