Address: | 1605 Terrace Heights Way, Yakima, WA 98901, USA |
Phone: | +1 509-453-9981 |
Site: | bk.com |
Rating: | 3.8 |
Working: | 6AM–12AM 6AM–12AM 6AM–12AM 6AM–12AM 6AM–12AM 6AM–12AM 7AM–12AM |
SH
Shannon Storey
Went thru the drive thru this AM. Ordered a #5 breakfast combo meal with a diet coke and a breakfast burrito separate (I said it exactly like that). Got to the window and the teller handed me my drink along with my food. I checked it and there was only the breakfast sandwich and no hash browns. She opened the window back up and I said to her, "I ordered the meal and it looks like you you forgot my hash browns". She argued with me and said, "no you ordered a breakfast sandwich only and burrito separate w/ diet coke. So I just said, "whatever I will just pay for the hash browns separate". My breakfast sandwich was barely warm and I asked if she could warm it up more. I watched her with her co-worker as she rolled her eyes. She put it in a bag and handed it back to me. It ended up being the same temperature as before. As I continued to drive away , I took a sip of my drink and it was a totally separate drink from what I ordered. I swear only these things happen to me.............
V
V Force
Good customer service. They made sure they got our order correct. Thank you! But I like the service at just about every Burger King in this area. Their service is better then other fast food restaurant companies here in Yakima. There is an obvious difference. Its not the other companies are bad, its just usually Burger Kings is extra better, and I really mean it, there is a difference. GREAT JOB!!! WHATEVER YOURE DOING TO MAKE CUSTOMER SERVICE ABOVE AND BEYOND ITS WORKING, AT LEAST IN YAKIMA WA..
BE
Bee Stipp
Special orders do upset them. I dont like my burgers drowned in ketchup and mayo but they have the hardest time with leaving things off of their burgers. With that said you can fix your drink just the way you want it. Always check for utensils before leaving, 25 percent of the time they will of forgotten. Be prepared to deal with some friendly high schoolers and rude college age employees.
CR
Craig D.
Sometimes the food is just not that great. Overall it taste pretty good. Drive thru can be a bit slow at times and make sure your check your order BEFORE you drive off. They are known for not giving you everything you ordered. Staff has always been very friendly though.
A
A Private User
Every time we went through the drive thru window they got our order wrong. One time we complained to the manager and she got mad at us. We do not go there anymore. We prefer the Burger Ranch on Summitview, food is good, employees are nice and it is not that far to go.
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Chris murch
I havent had burger king since 2000. It was alright back then. But when i went there recently I can honestly say the burgers are better then McDonalds. And the fries were good to. They tasted like they were homemade from actual potatoes.
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Robert Broussard
As far as fast food goes,....This place is really good. You get the same food and menu as every other Burger King in the world, but this one is clean, modern, has a play place for the kiddos and the staff is really nice/helpful.
AN
Anna Esquivel
They gave me exactly what I didnt want on my burger and didnt give me a recpit so I had no way of proving the mess up after calling and being told Id get a coupon for a free meal I never received it
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Revenge Of Waldo
They are confused, i went in asking for a sausage and cheese muffin and i had to point it out to them till they said "oh you mean a muffin"....ive had to do this 4 times and its getting iirritating
TA
Taylor Vanderwood
Good prices on chicken nuggets better burgers then mc Donalds but cost a bit more but it is clean inside and there soda machine is always working and filled
A
A Private User
this place is dirty and one of the workers was using a broom that she used tosweep on the floor just moments before to sweep the table top disgusting!
VI
Viviana Corona
Took my kids to eat, they like it because it has inside toys they can play in. Over all kids had fun and food was OK, custermer service was nice and fast
AN
Andrew Brim
Man, the staff here really have their stuff together, dude even brings the food out to you at your booth. Clean facility, impressive.
JO
Joseph Henne
Hard to get into and out of the parking lot at times. Play area for kids. Quick/cheap food. Drive through. Clean tables.
TH
Thomas Somsak
The food was good but the service was lacking a little, they didnt communicate very well with each other
BR
Brandy Sconawah
I love their delcious burgers and fries. Especially when they have they 2 Whoppers for $10!
CO
Corey Raymond
What can you say about a burger place. Its fast food and its better than their competition
JO
Joshua Weaver
Its a Burger King, but the service was prompt and the restroom was spotless.
JU
Juan Antonio Herrera
M gusta loq venden
LA
lauren thomas
i like to go here to spend my hard earned money on overpriced whoppers
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Shawn Stewart
People are very nice, but have masses up my order a few times
JO
Josh Greisen
Drive though was fast and friendly. Food as expected.
MI
Michael LeBlanc
Smile more. At least act like you enjoy your jobs.
ED
Edwin Webster
Convenient location and delicious Oreo Shakes
PA
Pamela Martin Murdoch
Good food, great selection of drinks. Clean
ER
Erika Romero
Staff was great! Nice and clean play area!
FR
Fred Thomson
Good food but one in Union gap is better
BR
Bryan Foster
Difficult road access. Friendly people.
HO
Holly Allen
Got my order wrong but once but twice
JA
Jay McCarthy
New chicken sandwich is bomb! Try it.
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Link G.
Good manager, and very fast service.
NI
Nicholas Rosenzweig
Burger was great, fries were cold.
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Chago Benitez
Not to busy. Great service today.
AN
Annika Dohrman
Very rarely gets orders correct!
MA
Marty Llerenas
Too much mayo in their burgers.
J
J
Its a Burger King. In Yakima.
CR
crazzyt9
Just a good place to eat quick
GE
Georgia Reitmire
Just another fast food place.
JE
Jesse briggs
good food and very nice ppl
DA
Daniel McBean
Better than the McNeighbor
KE
Kelley Haynes
2 for 5$ chicken and fish
JA
Jason Nichols
Flame broiled tastes good.
LE
Lexi Jo
Quick, friendly service.
KI
Kimberly Wells
Fries were cold and limp.
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Evelyn Wyena
Kids love it, I lIke it.
MA
Mario Alonso
Good food best service!!
FO
Forrest T
Its a chain restaurant
AR
Arlene Mathews
Great food,hot fries!
GR
Griselda Vivanco
Good customer service
GE
Gerald Entzel
Fast and friendly
CA
Catalina Villa
I love thia place
AN
Angela Pick
Very clean place
HA
Hamid Olyaee
Fresh and clean
AM
Amanda D
Friendly staff
VI
Victor Cardenas
Good location
RO
Ron Doud
Yep good food
SH
Sheila Mee
Fast friendly
AP
April Charboneau
Very friendly
HE
Heather Colwell
Fast service
ME
Melisssa Arnold
Good food
MA
matcotoolsi
Good food
CA
Catherine Redfield
Just do
CL
Clinton Bush
Great
CO
Corrina Wolfe
Only.
GR
Gregory Hawthorne
Aw ya
SE
selena gonzalez
Good
RE
Rene Alvarez
Ok
ED
eduardo Pimentel 029
God
T
T Clinton Cole
My