Address: | 2560 152nd Ave NE c, Redmond, WA 98052, USA |
Phone: | +1 425-861-9900 |
Site: | pizzahut.com |
Rating: | 2.3 |
Working: | 11AM–11PM 11AM–11PM 11AM–11PM 11AM–11PM 11AM–12AM 11AM–12AM 10AM–11PM |
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Amir Husain
Pizza arrived about 40 minutes late. Driver was very nice and order was correct, but management at this place SUCKS. They dont answer the phone. Obviously they need to hire an additional delivery driver. If they would have picked up the phone and told me they were running behind because of driver shortage, I would have sympathized and waited it out. Caveat Emptor...your order may take 2 hours if its for delivery. Ill never order from this location again, seeing as this seems to be a chronic problem from previous reviews, and management is oblivious or doesnt care. Please dont be rude to the drivers for your order being wrong or late, chances are they have the same opinion of management as well. Post a complaint on Pizza Huts corporate Facebook page and mention this location specifically.
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Christian B
Love the food! For me its gotta be stuffed crust. I dream about that crust - so delicious. The wife has to have their pasta and breadsticks. Good stuff every time. They dont deliver to my particular location, no biggie - saves me from having to tip a driver. Access can be a little difficult because theyre in a small parking lot with a lot of activity, but theres never a time where I havent found a spot available. Just recently placed an order with a guy named Mike. He was super helpful and friendly. He found a way to maximize my order to take advantage of a discount. Major props to that guy for helping me out. Would highly recommend this location in particular. Theyll definitely be seeing more of my business!
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A Private User
Tried this Redmond delivery outlet year ago with a failure in delivery and decided to try again today (May 2012). Turns out nothing has changed- after waiting an hour, we called in to ask where our order might be. The first time, we were told that "Our order has gone out and the pizza would arrive shortly" and then at the two hour mark we called and was told that the driver "called your phone number, but got no answer"... Never again: AVOID THIS OUTLET. There are too many options in the Redmond area that will deliver within 20 minutes of ordering.
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Ryan Strahl
I ordered a pizza here, despite the terrible reviews. My mistake. Rep that took my phone order asked to repeat the phone number 3 times, then when I asked her to repeat my order, she had it wrong. Good thing I asked. I arrived at the store 20 mins later and was asked to wait in front, while the manager took her time cutting a pizza and discussing scheduling with another employee. I just got home and realized the order is wrong, they forgot 1/5 toppings. Do yourself a favor and order Pagliacci, right down the street. You get what you pay for.
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Sunil Kanta
Worst pizza ever delivered!! Every time I ordered a pizza from this store, it comes with a shocking surprise. Looks like Pizzahut has added a new kind of pizza called "Scrambled Pizza".... I wondered why delivery guy never asked for a tip, he wanted to get away before I opened the box, well he succeeded, he was gone before I opened it. Ill never order from this store again.
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Crystal Jackson
Never again! We orded a pizza and some wings it took half and hour for it to get to us and it was wrong. Called back to speak with the manager and she gave us $40 store credit and our reorder free. so we reordered only for it to be two hours late! And surprise! It was Wrong again this was the worse service we have ever had and we will NOT be spending any money here again.
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A Private User
I just ordered a pizza over the phone. The person was so aggressive. He did not do price calculation correctly and when I asked, he refused to explain how he did the calculation. His excuse was that machine did the calculation and I dont know how it did it!
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Benjamin Buzbee
Poor even for Pizza Hut pizza. Also poor customer service - small waiting area with no one at the desk and no communication when my pizza took 15 minutes over schedule to come out. I would try the Redmond pizza hut for service over this.
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crystal garcia
Sadly have been waiting already two plus hours for two pasta trays. Ive talked with them twice now and I keep getting the it will be ready in 15 min. I given up on getting anything tonight
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Avradip Mandal
Just been there, Ordered Meat Lovers but got Veggie Delight!!!... However, they made it real good I realised their mistake only after finishing finishing half of the pizza...
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A Private User
I just tried to order pizza via phone, the lady showed an insulting attitude, not at all professional. I wont recommend them. You should try some other outlet.
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B KOCTOB
This a great pizza. To be specific the pan crust. Delicious every time, plus I m very happy with the customer service. Good job guys!!!
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Marie Houston
An hour and a half for a couple wings fine, 2 hours and waiting for delivery is not, trying to call and no one is picking up >:(
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A Private User
a year ago the service was great . but since they cant seem to keep the same gm for over a year. the service goes to crap
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RiKi-OH
Ordered a pizza at about 5:30 PM and didnt get it until almost 9. It was cold but at least tasted pretty good.
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Angela Billings
Workers were really friendly, order was done on time & food was exactly as ordered (and delicious!)
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Kurt Mar
Made an online order for 5:45 PM in the mid-afternoon. Order still not ready after 6:10.
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Tamara Donohoe
2 hours late with delivering. They got the order wrong and the pizza was cold.
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Bruce Nightly
Delightful people work here. Pizza was ready really quick and tasted great!
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Jenice Stevens
Not much of veg option , I prefer dominos
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james foster
5 hrs to deliver a pizza and nasty wings
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Saroj Kumar Mohapatra
Sometimes they forget one two toppings.
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gemini 81215
HAIR ON PIE! YUCK
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Armando
its alright
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Krishna Kishore
Yum yum