Cold Stone Creamery
| Address: | 6100 E Lake Sammamish Pkwy SE #6, Issaquah, WA 98029, USA |
| Phone: | +1 425-427-2723 |
| Site: | coldstonecreamery.com |
| Rating: | 3.2 |
| Working: | 12–9PM 12–9PM 11AM–9PM 11AM–9PM 11AM–9PM 11AM–9PM 12–9PM |
Location
Photos 30
Reviews 14
DU
Dure shahwar
I came here with my wife and kids to give them a treat. What we got was the exact opposite, they had the worst customer service and the serving they gave us was the same as a tablespoon. We had ordered their molten lava cake and it was the worst one we ever had. Usually when we go to ColdStone we have really good experience but today I have decided never to go to ColdStone again and I recommend everyone to not go to the issaquah one . Worst experience at this location
JU
Junior Hernandez
Reading the last reviews had me worried. However the service was prompt for my wife, and I. The lady wasnt rude to us, but I wouldnt say she was peppy either. I felt the serving size on my medium size german chocolate cake was very large; my wife ordered the strawberry blonde (same size) and her serving seemed like a small instead of medium. Maybe staff needs training on servings. We were served by same lady.
NI
Nick Baxter
I was in charge of the cake for my friends birthday party. 45 minutes before while I was setting up I dropped the cake! I brought it down to Cold Stone and they replaced it for me in about 10 minutes and I was able to make it back in time! Cold Stone you saved the day! I cannot say enough about the customer service and speed in which they were able to help. Ill be buying all my cakes here!
KA
Karen Akre
This Cold Stone is the worst. The lady working kept trying to make us wait and help other people. She refused to make two of the items we ordered for our grandkids because the needed supplies were to hard. We have NEVER been to a place this bad. Go find somewhere else, just not this store.
MI
Mike Luiten
Not equipped to accept gift card stored on my phone! So I had to pay cash when I had $25 on a gift card! First time Ive had cold stone creamery, not thrilled, for what we paid! $14 for two cones, and not anything great about theyre ice cream!
KU
Kubiggy Shiggy Diggy
Very considerate of portions! I am currently on an ice cream diet and as soon as I had entered this pizza joint I knew they would be thoughtful!
JD
JD Carroz
I like ice cream. They serve ice cream. And the mix in options are great, staff is usually smiling. This is one of our Treat places in Issaquah.
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Stephen Kwo
I cant believe Im giving one star to an ice cream shop but the customer service is just poor. Dont even think of asking for water.
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A Private User
very clean. cakes are very magnificent. very freindly. highly recommend for meetings or a quick desert!
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A Private User
I was charged $18.00 for $12.00 (everyones) container to go.Whats up with that??
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Lindsay Duffy
They got new management!! New manager is very nice. Yay!!!! We will be back :)
KE
Kevin Forde-Nihipali
Agree with so many of the other reviews. Come here if youre on a diet.
RA
Ranee Apple
Enjoy their products but its hit or miss for customer service.
A
A Private User
The best ice creamery!
