Tropical Smoothie Cafe - Shore Drive
| Address: | 4701 Shore Dr, Virginia Beach, VA 23455, USA |
| Phone: | +1 757-460-3350 |
| Site: | tropicalsmoothiecafe.com |
| Rating: | 4 |
| Working: | 7AM–9PM 7AM–9PM 7AM–9PM 7AM–9PM 7AM–9PM 8AM–9PM 9AM–8PM |
Location
Photos 50
Reviews 25
SA
Sarah Evans
Good customer service is extremely lacking at this location. We visit the Shore Drive location often and rarely is a staff member at the register or in the front of the restaurant when you enter. They are picky about coupons, despite there being no specifics or fine print and have not allowed them to be used in the past. Smoothies are not consistently made. I ordered two Smoothies today which were clearly missing a main ingredient and tasted off. I was reluctant to return them but did. Instead of listening to why I thought they were wrong, the man helping us, whom I believe is the stores owner, yelled to the back at another team member remarking "she thinks they are not made correctly." The girl in the back was clearly annoyed, making all other orders (including those from people behind me in line) before mine and even rolled her eyes when she brought the new ones to the window. No one apologized for the issue or asked what was wrong. Instead it seemed the girl made the smoothies the EXACT same way she did the first time, so we ended up with another 2 wrong smoothies... I can only imagine they were out of the missing ingredient and thought people wouldnt notice OR she believed she was making the smoothie correctly but never took the time to check. Logically, youd think youd want to double check after a complaint but again, customer service is not a strong point for this location. Dont waste your money on hit-or-miss service and quality. Drive the extra 5 and go to Haygood. This location needs new management or to be shut down.
TO
Tony Palumbo
Just ordered my last smoothie here. I order online every couple of weeks because the food is OK and its convenient. After having to beg for my food at the window the last couple visits, Im frustrated. When I ask girl at window what Im doing wrong, she says I should wait in line. When I point to the sign that says "skip the line and pickup here", she says "Thats wrong, you have to go over there and ask". Now youre inconvenient and rude... Im out.
DO
Doubt Austin
Waited an hour before leaving empty handed after ordering a strawberry limeade. Even after I asked about it after waiting 30 minutes. They werent that busy and the staff told me they were getting to it. But everyone after me was getting their order filled. Never going to this location again.
BE
ben taylor
Terriable customer service lady acted like she didnt want to be there, moved very sluggish, took he 5 minutes to start making my smoothie after I ordered, there were only 2 people in the store including me. I would suggest going to a different location.
ME
Mercedes Charles
Bad customer service! Avocado tasted old!!! They said hummus veggies and hardly you can taste the hummus.... rice wasnt fully cooked and I have tried it the same wrap at Great Neck locations and it was much better.
DO
Doc Hook
Its ok ,some stuff in there food is not healthy look closely if your a health nut .. if you eat it once in a while its ok..
AA
Aaron Howard
Not a fan of this location, staff always seem to be bothered that a customer is there. Id rather go to haygood Or just wawa.
AL
Alyce Mcnew
I like there peaches and silks smoothies a lot. My daughter and granddaughter likes the smoothies.
MA
Mark Antal
friendly service and the Chicken Apple Club is very good. I would have one again.
LD
Ldranoe
Its smaal to the point. Never messed up on my orders with smiling employees
BO
Boyd Mardis
This is not a bad location, but theyre really hit or miss in my opinion.
DA
Dai Roberts
Clean good if you avoid added sugars and sweetners
KY
Kyle Bailey
Delicious smoothies and good food at good prices.
AN
Anthony Mao
Good smoothies and convenient for shoppers nearby
BR
Bryant Parks
Smoothie was awesome blue berry bliss to be exact
AM
Amber Loizzo
Because its got delicious yummy smoothies !
TR
Travis Miller
Awesome! They do military discounts!
JO
Josh Andres
Great smoothies and sandwiches.
LO
louisa ebaben
Always in and out nice staff
CR
Crystal Smithson-West
Yummy and healthy smoothies
A
A Private User
Love them! Always fresh!
MC
mccullough buchanan
Staff is always friendly
ES
ESVA RIDER
Food was horrible
WA
Wanda Bell-Griffin
Great
EL
Ellen Morris
♡♡♡♡♡
