Chopsticks Express
| Address: | 1841 Seminole Trail, Charlottesville, VA 22901, USA |
| Phone: | +1 434-975-4380 |
| Site: | chopsticksexpress29.com |
| Rating: | 4.1 |
| Working: | 11AM–11PM 11AM–11PM 11AM–11PM 11AM–11PM 11AM–11:30PM 11AM–11:30PM 12–10PM |
Location
Photos 15
Reviews 25
PR
Precious Williams
Usually go here often for food however I no longer will be! I ordered my food around 4:40 ...4:45 today ...at 5:42 I realized that it still wasnt delivered so i called back to see what was going on. When I called the same lady that took my order answered and said Itll be right there her driver in already on the way! Well they are literally a 5 min drive away! at 6:06pm My food still hadnty been delivared so i called back. She puts me on hold and puts the phone down and sounds to be like yelling to the staff in the back, the only word i could here her say was my place of business where my food was supposed to come. THEN she picks up the phone and says "its on the way you just called at 5:40" NOOOOO i called at 5:40 to ask where my food was! i tell her I want my money back and no longer want the food and she argues with me about when I placed the damn order! Like really lady???????? She tells me her driver is leaving now and i tell her NO i no longer want the food I want MY money back. She proceeds to tell me they are behind and it usually takes awhile for delivary...I KNOW THAT because I order often however over an hour and a half damn near is ridiculous! I could have been more understanding if when I called back the first time she told me the truth instead of lying and saying her driver was on the way when he CLEARLY wasnt!!!!!!!!!!! Good food but not worth the lack of customer service I got today!
TR
Trimell McRae
NOT THE SAME AT ALL I USED T LOVE THIS PLACE BUT NOW THEY GET NO STARS FROM ME I DONT KNOW IF IT HAS ANYTHING TO DO WITH THE RE CONSTRUCTION OF RT 29 BUT I ORDERED A LARGE BEEF WITH BROCCOLI AND FOUR EGG ROLLS AND IT COST ME A LITTLE OVER $17.00 WHICH WAS FINE I HAVE NO PROBLEM WITH THE PRICES .....WHEN THE FOOD WAS DELIVERED AND I GOT IT N THE HOUSE T WAS COLD .....AND TO ADD INSULT TO INJURY THE PORTIONS OF FOOD WERE VERY VERY VERY SMALL RECEIVED MY BEEF WITH BROCCOLI WITH NO RICE IN A RECTANGULAR CONTAINER AND A SMALL PINT OF RICE WHEN USUALLY I RECEIVE A LARGE CONTAINER OF BEEF WITH BROCCOLI AND A PINT OF RICE WHEN I CALLED TO INQUIRE ABOUT WHAT I PAID FOR I WAS TOLD IT WAS RIGHT AND I WAS DISGUSTED .....USUALLY A LARGE BEEF WITH BROCCOLI WOULD FEED MYSELF AND ANOTHER PERSON BUT THIS PORTION WASNT EVEN ENOUGH FOR ME I UNDERSTAND THAT THE COST OF DELIVERY HAS GONE UP DUE TO GAS PRICES AND THE RECONSTRUCTION OF RT 29 AND IM MORE THAN HAPPY TO PAY A LITTLE MORE IF I CAN GET THE THE SAME BIG PORTIONS THAT IM USED TO I WILL NOT BE ORDERING OR BUYING ANYTHING FROM CHOPSTICKS UNTIL THEY CHANGE ITS NOT FAIR TO PUT ALL OF YOUR OVERHEAD COST ON THE CONSUMER ....SHAME ON YOU CHOPSTICKS P.S. PLEASE DONT TAKE MY CAPITAL LETTERS AS YELLING THANK YOU
CE
Ceciley Stuart
I normally love Chopsticks. The only complaint I have is the hours online. I have called on three different occasions, all around 10:30 to order food and they wont pick up. I have even shown up around then because I was close to the restaurant and they were closed. So dont believe their hours online.
SA
Sabrina Seay
The best Chinese takeout food! Always friendly and fast service! Love everything on their menu except the sushi! The sushi was very slimy/mushy and the rice fell apart when I went to pick it up. Not very good at all. But I give everything else a 5 stars!
DA
Davonte Long
Every Time I Order From This Place Its Always Great Customer Service Ill Never Spend My Money On Any Other Chinese Restaurant In Charlottesville But ChopSticks !!! They Also Remember Me By Heart I Feel Special :D
JO
John Morgan
Best Chinese take-out and delivery in town. Charlottesville doesnt have many good Chinese options at a reasonable price level. We tried several places that werent very good until someone recommended Chopsticks.
DI
Dillon Whitlow
The best Chinese takeout I have ever had in Charlottesville. Delivery can take some time if its during meal hours, however whenever I need to pick up. Its always done within 10 minutes and it tastes delicious.
NI
Nicole Salsgiver
Great pricing and selection. Chopsticks is part of my regular lunch options and I like trying different dishes. Plus they have a great delivery service!
DE
Dee Brown
Love the food, everything is great there. They even remember whom you are not when you call them on a order. Keep up the good work!
JE
Jennifer Case
Food used to be good but became questionable. Last week I ordered food again and was sick as a dog for two days.
DA
David Shanklin
Great lunch menu and great price. Need to call it because they are slam busy at lunch time.
BR
Brittany Menard
Delicious! Best Chinese take out in cville! We recommend trying the orange chicken! Yum :-)
SY
Sylvia Hester
The employees are super friendly. If you are a regular like I am thru know what you like.
BR
Bridget Colvin
ok food, but they are very stingy with the soy sauce. Wow! 3 packs for multiple meals.
BI
Bill Downs
Best take out in Cville. Never had a bad dish & the service is fast & friendly.
GA
GailDee Ganott
Tastie dishes, reasonable prices, generous portions and good customer service.
CA
Carlos Echevarria
Best place for lunch! Love this place and always love the General Tsos!
AM
Amber Roudette
Quick, delicious, and convenient. This is my go to Chinese food place
MI
Michael Winfield
Good food and plenty of it for s good price
AS
Ashera Wheaton
Best Chinese takeout in charlottesville
CH
Christopher K
I like sushi and Dr.Pepper very yummy
TI
Tiffany Smith
Fast service and good food
AL
Alexandra Gatewood
fast service great food
JE
Jennifer Fihue
Good food and service.
JO
John Ornelas
Always good
