Zaika

Reviews 3

GO

Gotham M

The one star is because 0 or negative stars are not an option. The service and the attitude from the top down at this restaurant are just disgusting! I got takeout buffet from this place on 2 separate occasions. The first time, I was given a small styrofoam box to fill with anything at the buffet, along with a tiny plastic container for "lentils". For almost the entire time I spent getting my food, the waiter stood and stared at me to see how much I was taking. After I was done and went to pay, it was pretty clear he wanted to say something, but didnt. I made the mistake of going back this past weekend, only because there are no decent options for Indian food that are also walkable in Clarendon. The same waiter brought me the same little styrofoam box. This time, I had to ask for the additional tiny plastic container so that I could get dessert separately. After I got my food, the nasty waiter did, in fact, confront me in front of other patrons, telling me that I had taken too much food and that he would have to charge me more money. This blew me away, given that its an ALL YOU CAN EAT BUFFET and I did nothing but fill the little styrofoam box with food! I briefly exchanged words with him and left in anger. I later went back to get the waiters name. When I confronted him, he REFUSED to give me his name. Luckily, I got it from the other waiters. His name is RAMESH. I completely went off on him, given what he had done and I walked out. I attempted to contact the owner of the restaurant to tell him what had happened. After several calls to the restaurant, I spoke with someone name Manjit Singh, who claimed to be the owner. As I was relaying the facts to Mr. Singh, it was obvious he did not care at all. In fact, he had the nerve to tell me that the waiter SHOULD have said something to me, just not in front of other patrons. According to him, the waiter should have pulled me to the side to say what he did. In other words, he was supporting what the waiter had said to me. He also said that he would speak with the waiter, but it was obvious he had no intention of doing this because HE NEVER BOTHERED TO ASK ME FOR THE WAITERS NAME! Mr. Singh proceeded to tell me that he owns 4 restaurants and that at all of them, he charges by the pound if you get takeout buffet, but you can eat all you want if you sit in the restaurant. First of all, this is NOT POSTED ANYWHERE in the restaurant, so Im not sure how or why Mr. Singh feels customers can and should be charged by the pound if they get takeout. Second, the logic makes no sense, given that: 1. ITS AN ALL YOU CAN EAT LUNCH BUFFET, 2. they give you a very small takeout box to begin with, so they are deliberately trying to limit the amount of food you can take out, 3. ITS AN ALL YOU CAN EAT LUNCH BUFFET!!! If you are expecting customer service or an overall good experience, DO NOT GO TO ZAIKA! They are nasty individuals and making money is their only concern. Just look at what I experienced and I did nothing wrong. Mr. Singh is a piece of work and has no sense of customer service, and his employees are a reflection of this. I am NEVER going back to a place that confronts and attempts to embarrass customers in front of other customers!

HI

Hina A

hosted sweet 16 at zaika.. AMAZING. So its midnight right now. .. why am I doing a review so late?? Because I dont want to forget any details. I have posted for this restaurant and for a gentlemen name sunil before but that was only for dinners. My review today is based on an event I hosted at zaika today. It was my sisters sweet 16!! Such a beautiful milestone for a girl. I came in for dinner one night stressing about a venue and food for her sweet 16 which came by so quickly. I just happen to ask sunil about their food and was surprised to know that they can accommodate a 80 people party. I already loved the food.. and by favorite server sunil has been promoted to management... and they can accommodate my guest. I didnt need to hear anything further.. but as women we tend to question things. This was going to be my first huge event that I wanted to surprise everyone with. Growing up with my father being a banquet manager I only expect the best. I always thought of nightmares when thinking to host an event.. but sunil made it into a dream. He acted as a host/banquet manager/even a psychologist at one point ;-). I didnt need to pop a zanax (not that I ever do). Sunil had everything covered from A to Z. Before I could even finish my sentence he already knew what I wanted and needed. He did everything according to my vision and maybe even more. He stuck to my theme /color which was purple. I was on crunch for time so he even put in my cake order for me. I went to a few cake tasting some were okay... some were outrageously priced. At the end I trusted sunil to do it. Everything was amazing. All my guest who attended were surprised with all the details. They loved and I mean loved the food. I mean a few guest made reservations for next weekends dinner before leaving. It wasnt a surprise for me... but they were all surprised because some of them dont even eat Indian food. We had a mix crowd and everyone left happy. My picture doesnt do justice but I will definetly attach it. I could write a book on the whole amazing experience.. but Ill stop before I bore anyone here. Definetly work with zaika.. and not only that if u want an amazing experience like me and the 80 attending guest talk to SUNIL!! Thanks to all the waiters who moved in quickly to have all the food hot and available as well as clearing the table at the right timings. I been to so many restaurants where the waiters are so out of sync that they grab ur plate before you are even done with it. No issue with that at all at zaika. Also I have never met the owner but I did do some research his name is manjit... and I wish I would have met him so I can shake his hand and thank him for hiring and operating so smoothly with the best employees in town. Everyone is always nice and smiling. Thats all folks!!

KE

Kern Do

We were there last Saturday 07/13/13. We chose this restaurant because of its nice outdoor settings. Other than that, dishes were mostly overpriced especially when they served us old tandoori chicken thinking that we couldnt tell the difference. We started having our dinner for about 30 minutes then the rain started falling; we rushed inside with ...food, instead of helping the customer by arrange a new table, the manager asked if we were finished, of course not, so he ignored and left us at the waiting area to figure out on our own how the handle the food without any utensils. No one else seemed to worry about our unfinished dinner either, service was ridiculous, the experience we had was no good, well never come back. Even though the restaurant is located in a nice area and the restaurant itself may look nice but the manager and all others have no class.