Pizza Hut
| Address: | 804 W North Temple, Salt Lake City, UT 84116, USA |
| Phone: | +1 801-363-6300 |
| Site: | pizzahut.com |
| Rating: | 3 |
| Working: | 10AM–11PM 10AM–11PM 10AM–11PM 10AM–11PM 10AM–1AM 10AM–1AM 10:30AM–10:30PM |
Location
Photos 31
Reviews 36
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Chanel Lankford
Three times in a row our order was messed up beyond belief. Mind you, we hardly ever have the opportunity to order out, let alone get up and moving these days. First time we let it go. Second time, the manager yells at my disabled elderly mother over the phone and says there is NOTHING he can do. So I, who also has disabilities, bring the items back Into the store to show him our problem and inform him we rarely go out to eat let alone order delivery with our budgets. He still, rather rudely says he can credit our account but they are extremely busy so if I wanted it th e n Id have to sit and wait. Months go by and we are reunited for a movie night and after discussing the prior problems with this pizza hut, we decide to let the past go.. and guess flipping what . We go all out like idiots and spend fifty bucks on dried up bread sticks, dry garlic knots, no cheese sticks and two very disappointing pizzas .. so I take my oxygen with an extra tank for safety purposes and get down there to yet another rude, but younger, employee w h o says he can do nothing for us and is ruder than yet the last manager, completely argumentative and extremely defensive. Sadly no one cares in management here and I cant get any real names of the franchise owners from any employees .. lesson FINALLY learned .. shame on us
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Julia Ruelas
So I have been ordering pizza from this location for 15 years. They have always been good. But my experience today will for ever change my decision in EVER calling them again!! I ordered pizza for my kids and their grandpa since he was babysitting for me. I ordered around 1 pm, I am at work and I can have my phone where I work. I guess they state they had a invalid address and they were trying to call me. Of course I cant pick up. My question is how do they have a invalid address when they have been delivering here for 15+ years!?? So I call back and they will have it re made and or Ill have a credit for the same order for next time. I have them deliver since my kids are very hungry. Once they get here I still have to pay for them messing up and being incapable of finding a address. Then the delivery guy still argues with me after I ask, if I am still being charged for their mistake. If it werent for my kids starving I would have told him to keep their pizza, and I paid. But they employee s their have no sense is customer service and apperantly no sense of direction!! They lost a loyal and long time customer!
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Jim Jameson
I mean honestly. they dont carry anything a pizza hut tends to carry. Im surprised the corporate office tolerates it. I worked for pizza hut, have been a gm of one and I never would have gotten away with that. they dont carry boneless wings, they dont carry a big box meal, they dont carry que papas and they dont carry pasta. the guy basically told me my options are pizza, cheese sticks, and bread sticks. I didnt even bother asking him to choose a crust. Im just hungry and I dont want to go out. sorry pizza hut. get it together.
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Jesika Cooper
Im not sure why but every time I order from Pizza Hut they get it wrong. Which is a shame because when mad correctly the pizza I order is great. I havent ordered for months, then I tried again yesterday. Well, unfortunately this order was wrong as well, but the Manager Juan was super nice about it. Offerd to make me a new one ASAP and went out of his way to make things better. The curse continues, but good customer service beats everything so give this one a chance.
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Shonda Hernandez
I was told my order would arrive in 35 minutes. I timed them and it took over an hour. My food arrived cold and when I called to let them know they were late and that the food was cold they didnt care at all. If this is the kind of business they are going to run then I wont be ordering from them ever again.
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Franco Aguilera
Buena atención todo limpio... hay gente que habla español. lo único es que no puedes comer en el local es sólo para llevar..
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Anthony Perrigo
Called placed my order. Sara was very kind and my pizza was perfect!! I think she made it just for me. I dont order a lot of pizzas but when I do its from this store. Sara is outstanding!! Wish they had sugar free drinks. Im diabetic.
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James Brown
Estos lugares tienen un pésimo servicio al cliente y que lastima porque eran de las mejores pizzas.
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Alex Garcia
Ordered a small pizza over the phone. Couldnt really understand what he was saying. I asked for pepperoni & extra cheese. But there was No pepperoni & barley had any cheese on it.
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pyr00123
Terrible service nobody knew what was going on. Tried to order from them 4 different times and every time I never received the pizza, only a terrible excuse. Dont order from here.
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Rick Sheldon
Great customer service good attitude. Marvin was very respectful and was very informative on the specials. Quick easy and great quality. Good customer service give Marvin a raise
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Brandon Vowles
These guys have terrible service they dont even wait 5 minutes before leaving with your pizza if you want to be at work hungry and pissed off you dont have lunch order from here
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Longinos Cadena
It is very quick the service because there are a few people waiting. The people who work there were very efficient because they gave me offers and brought the pizza on time.
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Ryan Holland
This location never participates in the best deals. I also cant get the amazing sauce drizzles anymore. There is now literally no reason to ever eat Pizza Hut pizza.
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Salvador Perez
Pesimo salen pelos de los cosineros en.la pizzat
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Austin Lindsay
I love pizza hut pizza. I like this place and I go pretty often. Mess-ups happen but are rare and have always been fixed.
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Nick Collins
This place has a walk up delivery window if you come by late, awesome service but in a sketchy part of the neighborhood.
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Kori Winrow
The pizza was so thin and soaked in grease. So disappointed. Pizza Hut used to be my favorite. Definitely not anymore.
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Luis Banos
They are amazing, the employees seem to always be busy, but they still offer great customer service
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Dan Rhone
This pizza hut wouldnt accept credit or debit to purchase pizza hut gift card. Geez.
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Alejo Alonso
Very fast service, I love it. I noticed that is cheaper to buy online and carry-out.
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Robert Slinger Pink Floyd album.
""Even though this neighborhood is a very Bad area of North Temple street,,, this
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brittney tohtsonie
Super slow! Waited an hour. Food was cold. Didnt deliver our WHOLE order. BOOO!
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raul rivero
Es un lugar fresco .
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Amy Carrig
Its a pizza hut! Really fast and good service when I went to this one.
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Mig welding life Gee
Dont deliver to the shelter because its too dangerous? Its 11:30am
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A Private User
horrible. manager is very rude and stuck up. no customer service.
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Jessica Gomez
The guy taking my order over the phone was so nice and fast.
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Mostafa Tawfeeq
Service so bad they dont respect and the food is always cold
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Marvin Crebs
They had the best customer service and food was delicious.
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Charissa Mider
I ordered FRIES and they delivered SIERAMST. Ridiculous
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Gus Bruno
Horrible service.. warm pizza ill never come back here.
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Guadalupe Hernandez
Muy ricas
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Donald Broadstone
Pizza Hut is losing me with their inbound call centers
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Nusrat Kureishy
Not a dine in restaurant. Just a pick-up location.
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Smiley Love
They deserve one star worst pizza delever ever
