Address: | 1201 Lake Woodlands Dr, The Woodlands, TX 77380, USA |
Phone: | +1 832-562-4880 |
Site: | shop.nordstrom.com |
Rating: | 3.5 |
Working: | 11AM–8:30PM 11AM–8:30PM 11AM–8:30PM 11AM–8:30PM 11AM–8:30PM 11AM–8:30PM 11AM–6:30PM |
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Leela Collier
We went to eat on Sunday, very few tables, so it was not busy. We tried to order two appetizers, the tuna and calamari. They were out of the tuna. The service was slow, refills on water, tea, etc were not easily obtained. Then on to order the entrees ...they were out of crab meat mac n cheese, so my son had to choose an alternate. Food took forever to arrive and did not show up at the same time; When it did arrive, the food was good but the service remained poor. Ironically I heard them "86" the risotto after mine was served...so they were out of that too. At no time did a manager come to apologize or check to see how we were doing. I just couldnt understand how on such a small menu you can be out of so many things, how the service could be so poor when it was so slow and how no one seemed to care. Too bad...when it first opened I really enjoyed eating here.
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Susan Tucek
Id arranged for 5 of my friends to meet me last night at Bazilles, where Id eaten lunch many times with wonderful results. My friends said their food was "okay" but mine was awful! I was disappointed that my favorite thing on the menu had been removed. It was a Boars Head ham open face sandwich with a fried egg on top. How nice to have something different offered by one of the many restaurants here in The Woodlands. It was always cooked to perfection! The waitress said it had been recently replaced by a hamburger. Hmmmm. Last night, the risotto with shrimp was surely a disappointment. The shrimp were so overcooked and hard they were like rocks. The risotto was NOT creamy but so stuck together like a pancake, I had to cut it with a fork. For $18+extra for the shrimp, the best thing I had last night was the 2 glasses of wine for $8. each!
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Elle S
Really love the menu, and concepts here. The staff is also very nice. I just hate that I have to beg for things that are supposed to come with my meal, every time I eat here. Bread, butter, raisins for the kids meal, chocolate mints...it seems like they are out of these things all the time, but somehow all the tables around me get them. Perplexing! Im getting really tired of begging for what the menu says is supposed to come with our meals. The staff always forgets the bread...I have to ask multiple times each visit. If it werent so yummy, I wouldnt care. Prices are high considering the inconsistencies. I have been here many times, but I think Im ready to find a new regular spot. It makes me sad to say, but people get tired of having to ask for good service.
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Joanna Beeson
This restaurant has always had a very good customer service and high standard of food. Today was by far the worst I have had at any Nordstroms Bistro. We were a family of 6. Service was slow. Manager and waitress to busy chatting. Received a bad wine, tastes Old. Manager heard and did not come over. Out of all steaks so unable to order steaks. Chicken was way to salty and the roast chicken was not there usual roast chicken. There salads that were always served in large nice bowls were half the size in a soup bowl. This was not we ares used to at Nordstroms. Very disappointed. Left a lot of meals and did not once ask if something was wrong. Blame this on bad manager of the day and chef
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Stuart Bartek
My first experience here was fantastic (5-stars) and my wife and I decided to return on Valentines day. Apparently, the staff could not keep up with the countable tables and we were not given the same experience. We were seated next to the kitchen even though there were plenty of seats open, the appetizers were late, kids were crammed next to us, our food was forgotten about, we got to watch everyone else eat before us. You guys really cramped my style and failed to come through. Minus 3 starts.
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Christopher Walton
Atmosphere is nice, and the food has been consistent for over the last year I have been coming here. Food supplies are limited (to keep them fresh) so they do run out of things. Customer service is top notch, if your sitting at the bar make sure Sam waits on you. Love that their pizza dough is flown in from Brooklyn very week.
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Amber Blair
Honestly the best food and experience Ive had at a restaurant in a while. Our waiter was amazing and recommended a new drink for us to try and it was amazing! And hands down one of the best Caesar salads Ive had in a while!
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Jerry Johnston
When eating at Bazille inside Nordstrom, it is a true culinary experience. Each dish is lovingly prepared and always fresh.
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Stacey Chism
Service is great! Food and drinks are delicious! Quickly became a favorite!
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Collin Johnson
Great service and delicious food