Address: | 1070 E Court St, Seguin, TX 78155, USA |
Phone: | +1 830-372-1558 |
Site: | jackinthebox.com |
Rating: | 2 |
Working: | Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours |
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Linda Mars
Semi-satisfied. Drive thru line. Ordered 3 Breakfast Jacks, Two 3-Count egg rolls, small fry, 2 drinks. Total of over 21 dollars. When we got to the window asked Amanda to repeat the order and price. After Confirmation of the price (over 21 dollars), asked if placing breakfast jack as a combo meal would be cheaper. Amanda replied I would think it would be more. Did not check it, did not make the effort to calculate it, appeared as Id she just wanted to get me outta there. I dont believe customer service came first. But Hey the Food was Great!! Loved it! Breakfast Jacks are Classic and Egg Rolls are da Bomb!!! I recommend having her retrained. Also for those of you out there reading this, make sure you bring lots of money before driving through. ;)
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Jorge Pena
Horrible! Horrible experience!! I tried to order at the drive thru and even though there was no one was infront of me, no one answered me or took my order. So i went inside and asked the cashier why no one answered me but all i got was additude. There wasnt many people inside and nearly everyone was waiting for 30 minutes. I could see the cook and he wasnt wearing gloves and i could see his underwear. They didnt seem to care about the people waiting. They where disrepectfully cussing at each other all out laud. One of the customers said that he was waiting for 25 minutes for his order of 4 tacos! Never, never waste your money and time at jack in the box in Court st.
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William Nichols
The 2 days the service got longer then normal and to day just sucked for the service extremely way to long and i all ways get the #27 with a large coffee and coffee was lukewarm and the girl said she just made and theres no way they just made it and she takes coffee and the other lady put coffee in microwave and told me it was fresh and it was not because the lid was half off just the way i handed it to them so i was lied to at the drive thru window and i saw other lady making fresh coffee after they warmed a lil more my coffee this very unsatisfied so i geuss i need to go some where else or make my own sence this location cant be honest
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April Anguiano
Only 2 workers working in the whole store so explains why it took 30 mins for our food. About maybe 10 mins after waiting another worker comes in with her 2 small children (maybe around 4 yrs old and 2 yrs old) and leaves them in the lobby running around, the youngest falls and is crying so shes yelling saying from behind the counter for them to behave... Bathrooms and lobby were filthy. The 2 workers that were there at first tried their very best to get orders out. Another worker comes in and says they are making the orders how ever. At that point I get up and check on my order.
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Robert Allen
If I could id give it no stars. Its dirty and takes literally no exaggeration 20 minutes for me and my sons order to come out. Just to find out both are all wrong and they forgot the hash browns. The coffee was weak and stupid hot and took even longer to get to me cause they hadnt made any yet that morning. I had gotten it to eat there but they took so long I had to take it to go and in the end my 4 yo boy wouldnt eat whatever it was they had put in the bag. Dont go here this is literally not the only time weve had issues at this jib.
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Jared Diaz
Food is always either cold or burned, never fresh or made right, long wait times.. i went there the other morning and was told they couldnt take my order because there were no cooks.. another time they messed up my order and the food we did get was so old and dried up, i tried to call and talk to the manager and was told there was not a manager there and no one could help me.. will not ever go back to this store
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A Private User
This JIB by far has the worst night staff. They are rude and they often make mistakes on the orders. It doesnt help that a friend of mine was not given her credit/debit card back and it was used by an employee who racked up all kinds of charges. What kind of people do they hire who commit credit/debit fraud!!!
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James Shurley
The food rating is only when they get it right and it is hot. This JIB is horrible about getting the orders wrong, not putting on the order what is supposed to be there. But worse than that, the employees and management really dont seem to care that the service stinks.
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Lyle Miller
15 mins for a sourdough jack combo, the bread wasnt toasted. sink in the bathroom doesnt work, the staff doesnt care, the lobby was a disaster. this is the third time Ive been to this store, nothing has changed in the last six months, even the broke front door.
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Janet Binder
Worse service! Employee attitudes are horrible. I dont know how they are still open! Watched a cook pick her nose with her gloves on & go right back to fixing food!!! One employee needs a gold medal in eye rolling!
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Barry Lee
Do not go there. They are out of things all the time and dont tell you until you get to the drive thru window and at night the employees cuss and dont care about customers because they are left there unsupervised
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Sean Callender
Got shorted a taco. Bacon cheddar potatoe wedges barely had anything on them. I got medium fries when i ordered large. Overall this is the worst experience Ive ever had anywhere. Dont waste your money here
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Roxana Sosa
Its slow every time I go, waited 25 minutes in the drive thru at 1:00 am, shouldnt take that long wasnt even that many people in line. Yall need faster working people.
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rhuurbok
Had to state order 10 times cause they didnt know what "bacon buttery jack" was, got dry burger aith cheese and no bacon..worst jack ive ever been to.
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Alberto Escobar
I left after the 4th time repeating my order. I guess complex orders arent there specialty. Like 2 chicken sandwiches and bacon cheddar fries is hard
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Desarae Adams - Hall
Bad food soda machine is out store is filthy bugs all over the place all the employees and manger sitting at a table when i walked in wont be back
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Carlo Ruva
Good food, nice and warm and freshly made! Even if it takes them a bit, i dont mind. I rather warm food, then fast and cold and sloppy made!
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Lionel Longoria
Its ok, past couple of times Id had to wait a while more than usual from the Drivethru but no big deal, I got my order Nice and Hot..
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Tony Segovia
Bad experience. There was more flies inside than outside. You have lost a customer for life. Fire manager asap and I might reconsider.
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Jeannine Herrmann
The Supreme Croissant is yummy, but the wait in the drive thru is longer than most fast food even when theyre not busy.
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Trunks Holster
It fine, these other people just need to learn some patience, and that they are not the center of the universe!!
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victor vasquez
Not bad... Usually come in the early morning hours and theres never a wait great places for cheap quick tacos
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ISABEL TURNINI
Lobby was closed before 8 when sign clearly says open till 10??? I will gladly take my business elsewhere.
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Du La
We love jack in the box that said this is the worst one you can go to in Texas, dont waste your time here