Address: | 7901 University Ave, Lubbock, TX 79423, USA |
Phone: | +1 806-686-1306 |
Site: | baskinrobbins.com |
Rating: | 4.7 |
Working: | 5AM–10PM 5AM–10PM 5AM–10PM 5AM–10PM 5AM–10PM 5AM–10PM 5AM–10PM |
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B Mac
This isnt my first time at this particular Baskin Robbins, possibly the most courteous and helpful employees I may have ever encountered. Today I picked up an ice cream cake for my mother, and before I got to the cashier, Jennifer hollered at me from a corner and asked if I would like some writing on the cake. I said "absolutely". The most beautiful "Happy Birthday, Mom" I have ever seen, Jennifer is definitely an artist! Thank you Baskin Robbins on University! You have the most wonderful employees, and I am referring to everytime I have ever gone there!:)
DE
Denis Pelletier
I will drive up to 50th rather than go to this one. They serve old, burnt coffee, I grew up in New England and have never had a DD give me nasty coffee. I buy the bagged coffee all the time and they can never answer whether or not it is on sale, plus never seem to have whole bean on the shelf. Need to have a little more management attention to this store. Been a DD coffee customer for about 40 years so this isnt a random buyer.
SA
Sara Cesal
Love this place. Even when they are busy I get a smile and a "welcome to dunkin!" The staff is awesome and somehow remembers my kiddos and I when we come in. They make my favorite drink, caramel cappuccino blast, and I love seeing the new holiday donuts that they come out with.
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Sean Curran
The donuts are never warm, even in the morning on my way to work/ class at 7:30 am. Also their coffee is overly sugary. People who dont like the taste of coffee seem to love their coffee, because the sugar masks the coffee taste.
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Nick Rardon
My wife just got food poisoning from their coffee creamer or from the mixer not being clean. How we know it was them is my wife and her friend both had the same coffee from there and now 24hrs later are very sick
LO
Lorena Graham
The store is clean. The staff could be a little less snooty. I had a large order and the cashier seemed pissed off by that fact. They gave me extra hash browns but forgot my 2 smoothies.
SA
Samantha Tolliver
Gotta watch their fridge drinks. I purchased 2 milks and they were all expired. Didnt know it was that hard to check dates. Not sure how I feel about going back. What else is bad?
JU
Justin Brown
Dunkin Donuts and a Baskin Robbins in one... nuff said! You have to try a plain glazed with a scoop of your choice on top. Make sure you arent diabetic first though!
DE
Debbie Mitchell
This is the second time in almost a year they have messed up a coffee. And I average at least one per day, sometimes twice. Pretty awesome, in my opinion!
MA
Marina Garcia
Too many chocolates, too many vanillas with Another ingredient. Such as oreo, chocolate chip, pecans, or other. No cherry, no banana, No sorbets.
SA
Sabrina Card
Eat here every Sunday. The staff is always friendly and willing to make a suggestion when they run out of something. Love going here.
MA
Marie Torres
Coffee coffee. Love the coffee doesnt cost as much as Starbucks and I still get it the way I like it. Usually I dont have to wait.
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Jeffrey Z
Its part of Dunkin Donuts. I always love their ice cream and their cakes. The store is clean and staff is nice.
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Samantha
How can you not love an amazing LARGE iced coffee for less than $3?! Best coffee...pass on the donuts
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Bill Locke
The worst customer service ever.Have reported this place To the health department for Lubbock
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eddoli mendez
They put a promotion and stop it bedore tha date on the coupons, and thats not right at all
ME
merebrilliance
Slow service, but the ice cream made up for it...and the guy was super friendly!!
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roxxy French
Nice friendly staff, great food, clean, and a very chill spot to be.
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Christina Alvarez
The donuts are ok but the customer service and coffee are great.
CA
Cassandra Huey
Friendly staff, clean, and great coffee and ice cream choices!
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Jonathan Walker
Very friendly place. I enjoy my visit every single time
ME
Melissa Lopez
Great prices and they have the best doughnuts and coffee!
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Kim Pierson
Not sure if management changed but the donuts were dry.
JU
Justin Eames
If you dont care if its healthy this place is for you.
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Austin Enriquez
Bomb ass donuts nd coffee! Would highly recommend them
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Susan Brown
Service was good and fast nice sitting area .....
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FRANCIS ANN
Great service and great coffee for a great price
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Jeramy Saenz
Love morning donuts from there there great
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Diana Guzman
Great service and great way to cool down!
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Ana Astorga
We love the variety of donuts ice creams!
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Jaded Nerd
Donuts, coffee and ice cream. Brilliant.
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Barry West
Its donuts. What more is there to add?
MD
Md Akheruzzaman
The Powdered Donut is damn delicious
A
A Golden
Good one, but not the newest in city.
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Courtniebriggs Briggs
My son loves the donuts here
DA
Daniel Davidson
Great coffee, decent donuts
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Leandra Rodriguez
need more glazed donuts
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K M
Clean. Polite workers.
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preston casey
A nice summer stop
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Wandy N.F.
The BEST COFFEE!!
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Norma G
Love this place.
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Tess Culp
Best ice coffee
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Crystal Miller
Great service!