Starbucks
| Address: | 604 S Cumberland St, Lebanon, TN 37087, USA |
| Phone: | +1 615-450-4217 |
| Site: | starbucks.com |
| Rating: | 4.5 |
| Working: | 5AM–10PM 5AM–10PM 5AM–10PM 5AM–10PM 5AM–10:30PM 6AM–10:30PM 6AM–10PM |
Location
Photos 95
Reviews 59
JE
Jeffrey Vaughn
The coffee was fine, but the service was terrible. First, when my wife and daughters were deciding what to order, the cashier apparently thought we were taking too long and walked away to the back. We heard her say "taking their sweet time" as she walked back. After she returned and took our order, they forgot to make my wifes pumpkin spice latte. Once they realized this, and finished making it a few minutes later, the drive thru person slammed a cup in front of my wife and loudly said "one decaf cinnamon dolce latte" there was no one else waiting for a drink, so we were confused. After we asked if anyone was making a pumpkin spice latte the entire staff looked at my wife and said, "its in front of you". They said that the girl working drive thru was talking thru her headset to a drive thru customer when she said "one decaf cinnamon latte". This group has a lot to learn about customer service. Needless to say, we will not return to this Starbucks, and we strongly encourage readers of this review to avoid this location as well.
AN
Andrea Schmidt
Stopped here a few times on road trips. (We plan road trips via sbux) Today we placed a food and coffee order as usual and a couple of minutes after paying, we were Informed that a portion of our order was unavailable or rather, was still frozen. The gentleman helping us, Chris, was very accommodating and apologetic. He offered a refund or alternate selection and I picked up a product which turned out to be more than the original purchase. As I went to return it Chris said it was no trouble and I should keep it. It was a lovely gesture considering how set I was on the original purchase. ..Happy customer.. The pour over coffee is delicious and the overall aesthetic is pleasing with a comfortable feel. Great store!
VI
Virginia Minner
Not so great service, we had to wait ten minutes for a simple coffee 12 minutes for a simple watered down ice tea. If youre a coffee place, donut place, chicken place, or whatever place.... Have that whatever thing done at all times. There isnt an inticipation that people might be buying coffee all day long? The excuse we "just ran out" should never happen, there should always be another pot brewing if the pot you have is almost empty. Just saying....
MO
Moyia Fitzgerald
I love this Starbucks. I try to always tip when I stop by. They are efficient and the frap I always order never disappoints! Ive never had a problem with staff ever! Whoever management is they do a GREAT job hiring compitant employees! Tbh this one is my favorite. Close to home, efficient timing, yummy treats for me and friends when the mood hits, what more could a woman ask for?!
AS
Ashley Cates
I study in this Starbucks several times a week and the employees there, sereiously, could not be friendlier. I could write a nice review about the drinks too, but everybody knows what the coffee tastes like. The service and environment at this Starbucks is what makes it so great.
HE
Heather Patterson
Fast, friendly and efficient staff. Always a pleasure to come in here. A difficult customer was in and they treated her like a queen despite her less than pleasant attitude. They didnt even blink an eye or talk about her once she was gone. Classy staff!
WR
WRS22015
Staff is warm. Service is efficient. Surroundings is good. Getting a bag of beans ground is off- the grinds dont seem to be accurate-erring on too coarse. For some reason, there is not adequate flavor from recent brews. Thanks for the Lebanon location!
PH
Philip Johns
Good clean relaxed not crowded arrangements of furniture like some in atlanta ga. Nice and relaxed was able to study and enjoy my Chai tea! The architecture in this one is nice I like it! Stars for that as well!
DR
Drew R
Gears service. I really wish Starbucks still used the wax pens to write the order on the cup. Those labels are so impersonal and the make a mess when attached to a iced drink in the summer time.
NE
New Day
Nothing better then blended coffee with out all the sugar, mix, sweetner & chemicals milk, ice and coffee in a well rinsed blender & moon cheese . refill please
SU
Susan Johnsey
Beautiful new Starbucks with plenty of room to enjoy a favorite drink! Thank you, Starbucks, for bringing the best to Lebanon, TN!
ER
Eric Howard
Clover machine I love it this store has one not every store does Exotic coffee small batch roasted single cup at a time
SE
Seneca Thurman
I get my pumpkin spice latte here almost every week and everybody is usually smiley and friendly
TA
Tarak Patel
Always check your order before you leave the drive thru window. However they did correct it.
PE
Penny Harrell
Quick service, friendly staff. Suggest to order on line as parking can be an issue.
AS
Ashley Owen
I have only used drive-thru at this location but I always have a great experience.
MO
Monikies fifty-two
Everyone was very friendly and the coffee was great. Loved how neat it was kept .
CA
carolyn collins
Employees very polite. On a hot day Starbucks is my place to be and relax.
JO
Josh Goin
I mean: its Starbucks, right? You know what to expect. Nice people, too.
AJ
AJ Wright
To many visitors hogging space for long hours with laptops.
RI
Rico Thomas
Love that if you do not like your order they will fix it.
WE
Wesley Napier
Internet is slower than other sites, same coffee and tea.
MA
MattMan MM
Best coffee ever especially the vanilla bean Frappuccino
PR
Preston Mcclure
Who could say anything bad about Starbucks, seriously...
MA
Mason Quinn
Friendly service and nice atmosphere. Great place to go
DI
Diana L
I dont drink coffee but my boyfriend does he loves it.
TE
Terry Hensley
Overpriced and I just dont like the CEO to be honest.
RO
Robert Myles
I love to come here and relax and drink great coffee.
73
73jenng
Coffee is good but, some of the staff are very rude.
WI
William Norfleet
Great location, plenty of seating, nice team. :^)
LO
londa lynn
My bosses love this place we get coffee there only
KE
Keli Gullett Brown
Service is always great. Coffee is phenomenal.
CA
cal hyland
Its Starbucks! It just doesnt get any better!
JO
Jorge Rojas
I just waited 22 minutes for a mobile order.
JO
John Gilley
Fast service, friendly staff, great coffee.
CA
Carolyn Moore
Awesome customer service...great coffee.
ME
melody linnear
Great variety. Love the Frappuccino
CU
Curtis Davenport
They have coffee...enough said.
KA
Kayla Ray
Super nice and yummy coffee!
RI
Rina Vaden
Friendly staff took a one
TE
Terry Gene Bottom
Best coffee in the morning
LA
La Jennings
Fast and super friendly!☕
SI
simrri perez
Yo juanita is a boss
AL
Allison Tharp
Service was great
SH
Shane Smithson
Alicia is the shiz
KR
Kristi Long
I love this place
CH
CHARLES R JOHNSON III
Cool and calming
BR
Brian Brune
Pricey and busy
JE
Jennie Walpole
Great service!
MI
Michael Ketzner
fast service!
TA
Ta Ad
Great service
KE
Kelli Hatley
Great store!!
LO
Logan Hill
EXCELLENT!!!
CH
Chris Keopf
Great staff.
AL
Alejandro Oregel
Good service
JE
Jerry King
Pretty good
JE
Jeanetta Brown
Best coffee
KE
Keith Gazley
Good drinks
SA
Sandra Woodard
Java
