Starbucks
| Address: | 5008 Old Hickory Blvd, Hermitage, TN 37076, USA |
| Phone: | +1 615-889-3831 |
| Site: | starbucks.com |
| Rating: | 4.1 |
| Working: | 5AM–10PM 5AM–10PM 5AM–10PM 5AM–10PM 5AM–11PM 5:30AM–11PM 5:30AM–10PM |
Location
Photos 100
Reviews 36
GA
Garth Wolf
Probably my favorite Starbucks in the greater Nashville area. I go here a lot, usually every other Wednesday between classes. Seating is good, but it can be hard to get an actual table during a peak time. I think theyve only messed my order up once in the several times Ive been here. Nice place to sit in the back away from the counter and door, so you dont have to feel the cool air when people come in and out. Also has a nice patio, but I never use it because it seems to always be pretty chilly or really hot when Im there. Frappuccinos are my favorite treat. Iced skinny mocha, or awake tea when Im going light but want some good caffeine.
JU
JUDY ALLEN
Today was one of the worst days of customer service I have ever seen. Put my order in and there was only one other person who had put a drink order in. So, there was one person working the window, one person attaining orders, one person filling all the sweetness, but not recognizing the people who were waiting. Another person was bringing, rubber mats in, another filling coffee machine, but no one filling an order. 10 minutes to fifteen minutes waiting before I said something about waiting on customers. Best bet is to go to the Starbucks at Andrew Jackson. They care about customer service
KI
Kiliki K
The customer service is pretty frickin good for being mainly hipsters, the coffee though. Let me just put it this way, my latte tasted like hot water with a hint of cinnamon. I thought maybe it was just my coffee, so I tasted my friends Mocha. It tasted like hot water with a hint of chocolate. Basically the coffee is watered down. Next time Ill take my cute butt to McDonalds for way better coffee at half the price.
A
A Private User
I shouldnt write this review because then everyone will want to go there and I wont be able to enjoy the best Starbucks ever. Outside seating is wonderful(although people like to use this as the smoking section, so if that bothers you, hope they sit down wind). Baristas are friendly and quick. Coffee is good as always. But you should try other places and leave this place to me!
JU
Julia Wilson
Love this Starbucks! (Which is a good thing, because its one of the ONLY coffee shops around here!) The staff is always really friendly and the service is usually pretty quick. I almost always order inside, as the drive-thru tends to take awhile when its backed up. Its a great place to study and has a nice little covered outdoor seating area too!
RO
Robert Hardy
Seriously need more room in the parking lot for the drive thru. It wraps around and blocks the entrance which you stay back to avoid blocking and then someone pulls into the entrance from the opposite corner and slides into the spot in front of you. And so on and so forth until you finally decided to block all the entire parking lots traffic.
BR
Breanna Nichole
I have had nothing but good service here. The first time I went wasnt too long ago and the guy, Dan, I think was his name. He was very sweet and helped me decide what I want and even explained all the sizes and was very patient even though it was busy. Great drinks and great place to just meet and hangout.
MA
Matthew Hurley
I work at a Starbucks, so I know its annoying to have to clean out the blenders, but when I get a Green Tea Frap I dont like to have the last persons java chip pieces in my drink. Maybe rinse your blenders a little longer? Very annoying, and definitely not a onetime occurrence.
RO
Robert Brooks
Ive been to this place only twice now, and BOTH TIMES I have ordered, paid, and had to be refunded because they were out of something. This last time I ordered on the mobile app wasted my time stopping for nothing. Terrible management.
A
A Private User
Great place to hang out! Our knitting group "Yarn Over Coffee" meets here every Sunday from 2 - 6 pm. If you knit or crochet, or would like to learn, come stop by and enjoy a great cup of coffee with us as we knit!
RY
Ryan Gibbons
The staff is always helpful. We went in one night and I wanted a decaf coffee but they were out so they made me a french press decaf for the same price. Another plus is the HUGE outdoor seating area.
NA
Nathan
I dont hate this Starbucks! They have friendly baristas who make good drinks.... thats all I want! They arent smug, lack the superiority complex, dont suck at making drinks. Its that simple folks!
TI
Timothy Blystone
This is a great location convenient to many things. I have always gotten good service at this location the coffee is always good and the people are always friendly that work there.
BA
Barker B
This is my neighborhood Starbucks. Sometimes I stop by before working my night shift. The staff go the extra mile and call me "friend." They make going to work a little sweeter.
JE
Jennifer Bunch
Quick & nice people. Great place to sit outside & have a drink. They usually take care of the people at the drive through first. Lots of people inside using their laptops.
KE
Keiko Yuuki
Always runs out of hot coffee. 5 separate visits this has occurred. This is a severe lack of planning. Worst performing in region and always crowded and underprepared.
JE
Jess Miller
Had an amazing experience on Saturday night (1/19/17) The tried the new cappuccino and ended up having a wonderful conversation with Andy. What a great guy! Thanks!
RA
Ralph Coleman
Once again a super service quick and great tasting tea, tired the mango black tevana tea. Thanks for the excellent service and products.
AS
Ashley T
I will probably not go back to this location. The service is soooo slow and the coffee usually taste like it was burnt during roasting.
SI
Silas Hutchison
Im not the biggest Starbucks fan, but I enjoy popping in here for a mocha every now and then. Good atmosphere, love the staff!
JO
Jonathan Bush
Pretty standard Starbucks experience. Well ran, decent coffee. If anything is goofed up they go out of the way to correct it.
RI
Ricky V
Nothing but fast and great service every time I go. Friendly stuff, nice cool environment inside and just very relaxing.
JA
Jay Rogers
Sweet ladies working here. Tremendous coffee and snacks. Very good place to relax and chill. Convenient location too.
SI
Simranjit Singh
Best coffee of starbucks, rest of the outlets are real bad. They dont know how to make drinks. This one is the best.
AR
Art Thompson
Fast friendly service. Great coffee. Usually pretty quiet for reading and working. Nice outside seating.
KY
kylie hostrander
3rd time they were 30 plus min late opening. I was told "it happens" by whom ever answered the phone!
HE
Heidi Young
The line for the drive through is usually long, but inside is generally slow. Staff does a good job.
MI
Mighty Rasing
Plenty of parking space. Not a big fan of their coffee, but its a good place to meet a friend.
RY
Ryan Rehnborg
Good Starbucks. Baristas are bright and on top of things. Always an accessible power outlet.
JE
Jennifer Bunch
I have never had anything bad here. Everyone is so friendly. The drive through is even fast.
A
A Private User
This place has seating galore! The coffee and food are great, not to mention the Baristas.
TR
Trish Pipkins
This Starbucks is in such an adorable brick building. The service and coffee were great.
BR
Brandon Caples
Im not coming back. They get my order wrong most of the time. Its a waste of money.
AN
Andric Garcia
I personally dont enjoy Starbucks too much, but theyre usually fairly quick.
HE
Heather Dozier
This Starbucks has a really nice covered patio and is very spacious inside.
AL
Alex Kotlaris
just rude girls lien to me bout how they did put sugar in my coffee . Smh
