Address: | 1420 Gadsden Hwy, Birmingham, AL 35235, USA |
Phone: | +1 205-661-3201 |
Site: | starbucks.com |
Rating: | 4.1 |
Working: | 5AM–10PM 5AM–10PM 5AM–10PM 5AM–10PM 5AM–11PM 5:30AM–11PM 6AM–10PM |
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Dayz AntiSpam
8:00 at night, 6 people inside, NO ONE outside, was under the awning to the left of the store vaping for a moment after being in the store, staying out of the rain. The employee came and banged on the window and tried to SHOO me away like an animal through the window. I was unable to find any legal basis for this, after considerable searching back at my table, considering that Starbucks does not own the property. I went to the server when I was leaving and said I was not being a jerk, but I would suggest _politely asking_ someone who was outside vaping to stop since I was unable to find the substantiating legal right. I also said I was going to ask a sheriff friend out of curiosity, but just in case someone ever blew up at her (especially for shooing a customer through a window?!), she became very rude, said that "WAS STARBUCKS POLICY AND THEY OWN EVERYTHING" and I should not be rude and vape. I explained there was no one out there, and I was under the awning because it was raining (I am *NOT* the obnoxious vapor). It was then she started making faces and telling me to have a good night. Completely unprofessional and unwarranted considering how I approached her. How about some tact training if youre going to have your barristers play sheriff for your company? US Hwy 11 & I-459 1420 Gadsden Hwy Trussville, AL 352353126 3/31/16 ~ 8:00PM Mangers Name: Michelle
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Taylor Clem
always well kept and the staff is great! they are always greeting customers by name, typically always smiling and not once has anyone seemed like they hated their job. I wish they served fast food, Id much rather be there than these fast food joints just because of the welcoming atmosphere. Ive seen new faces in lately.... the new guys arent as cheery but nearly all the girls are peppy.
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Kristi Blankenship
I love Starbucks and was glad to find one in our new town! This store however is very inconvenient getting in and out of the parking lot, which deters me from going. My drinks have not been consistent (I always order the same drink) and one time even went back and returned a drink and had them remake it. They are nice enough, but I will sure miss my old store!
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angela turnbo
Not a big fan of this Starbucks the staff is not to friendly.I have been on several occasions the latest & the last they put my personal cup on the counter & just left it there no call out or anything until I realized I had been waiting a while staff was not apologitic about their behavior.The store itself is small there is always boxes on the back tables.
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Tim Holcomb
I came to get a coffee and on the website is says that they r open till 11. I get there and was told that they were closed. I got there at 930. This was on a saterday. Need to update website if going to be closed. I drove 30 mins to get a coffee for my girlfriend because their coffee machine was broke at work. She works at a hospital.
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Anissa Mcginnis
Didnt understand why they wouldnt honor My 3.00 frappuchina and the offer didnt expire until the 30th. The manager told me they didnt honor it because of some stupid reason. I thought all starbucks honor whatever offer they have going on if thats not the case why do they send out these offers if they not gonna honor it. #DUMBASSES
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Halley Cotton
Friendly people work here. Also there is parking around back if the front lot is filled. The back entrance to the lot makes it easier to get back out into highway 11. The front lot entrance can be tricky and a bit unsafe at times. The bathrooms have always been very clean on all my visits.
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Eddie Reyes
Other than waiting for so long(15min), they were pretty friendly. Unfortunately, MY COFFEE IS NOT ICED. Since I love my tastebuds, I HAVE TO WAIT FOR IT TO COOL DOWN! why you do dis, starbucks? I also got a free song from the lady, made my morning. Then it was destroyed, guess how?
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Mark Fox
Would 5 star it if they would stop stacking up the syrup on the bottom of my cold brews. Shake it or stir it well!!! But they do neither. Even when I ask them to it never gets done.
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A Private User
Wonderful safe atmosphere, Im here almost daily. Great pastries, knowlegable staff, fast friendly service, excellent coffee made to your taste. I agree, they pamper you here!
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Raegan Harris
Total was not given, wrong drink at checkout, and did not have time to make another. If you dont know what a flat white is or how to make it please dont just give me a latte.
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Allyson Godwin
always the place to be, thats the feeling I get every time I am there.excellent across the board. they truly go out of the way to make sure youre satisfied
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Gina Huie
Always have a good experience here, both in the lounge area and drive thru. Good customer service and quality of beverages and foods are great!
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Jackie Gordon
They tend to constantly be out of menu items and ingredients and a lot specialty drinks never look or taste as advertised
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karen everett
Fast friendly service! Frap verdi!!!!!!!
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A Private User
Very friendly servers, they are enjoyable to talk to and to watch make your coffee. My wife and I love this place!
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dourna t
The workers at this Starbucks are more interested in socializing with one another than with the customers.
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Joan Roby
This is a very friendly place. Everyone talks to everyone. The music could be better. Service is great.
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Seay Polhemus
The staff is always friendly and my food is always hot and ready when I order via the mobile app!
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Stacee Harris
Service is always quick and they are never slow to correct a mistake with an awesome attitude!!
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floyd lee heflin Jr
I love Starbucks they people work there is very nice and it very clean to the coffee is great
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Randy Manning
I think its the best coffee around by far, and a great friendly place, kinda like Cheers
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Sherri Perry
Great coffee every time. An brooke Higginbotham makes the best white chocolate mocha
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Nina Seaman
Unprofessional unfriendly barista, long wait, out of multiple items including milk.
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Ivan Gonzalez
Great Staff So nice and polite Their Cotton Candy Frappuchino is Amazebeans!!!!!!
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Casie Hilton
Ive been sitting in the drive thru line now for 20+ minutes. Very dysfunctional.
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A Private User
Their hot chocalate isnt really good but the nut and banana bread is great.
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Ryan Jones
Typical Starbucks experience... they make your coffee, you drive off happy.
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Michael Justin
Great coffee and the staff here is great. I highly recommend it
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Hunter Forbus
Can be slow at times but they do well most of the time.
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Caitlyn Maloney
Excellently staffed. Perfect location. Always clean.
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Larry Ragland
Always have a good experience at this Starbucks!!!
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Travis Sizemore
Easy to reach. Fast and friendly service.
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Jackie McKinney
Friendly and great place to meet friends
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Aline Lugo
Worst staff ever. Very unprofessional
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Timothy Bailey
Quiet and cozy good place to study.
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christian duncan
Affordable and a great hang out spot
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Matt Miller
Typical Starbucks but nice people
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Jonas Cox
"Expresso" sums up my visit here.
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Vellera Cole
Good coffee very nice associate
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gary dollar
Always super friendly and fast.
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GINGER GULLEDGE
Good people, great coffee.
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Tyesa Robinson
Never a bad experience!!!
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Tessa McCown
Always quick and friendly
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Kimberly Womack
Quick and friendly staff
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Brittani Dominguez
Clean and friendly staff
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Salih Akhul Saba
Great customer service
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Ethan Hall
Great staff and quick!
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Mike McDonough
Go here all the time
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Bobbie Dye
I love this good
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Sheila Carter
Quick services
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Vijay Alagarraj
Good service!
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Paul Peacock
Great coffee
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Jimmy Odom
Triple shots
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Noah Morgan
Good service
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Sheryl Thomas
Inconsistent
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David Markle
Good coffee
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Jathan a
Overrated
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Jacob Dahn
Starbucks
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Stacy Brunner
Love it
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Allan Large
Fast