Address: | 1711 Galleria Blvd, Franklin, TN 37067, USA |
Phone: | +1 615-771-2006 |
Site: | backyardburgers.com |
Rating: | 3.7 |
Working: | 10AM–10PM 10AM–10PM 10AM–10PM 10AM–10PM 10AM–11PM 10AM–11PM 10AM–10PM |
CO
Corey Jeffrey
My wife ordered the turkey burger and I ordered the double classic. Neither of us got more than two bites in before throwing our meal away. I hate wasting money as much as I hate wasting food and I cant recall the last time I couldnt get through a meal I had paid for. Burger was incredibly dry and tasteless, turkey burger even more so. It might have been the crew on the grill (appx noon on a Saturday) but this place needs to change something soon especially for the price they charge. To top it off the staff put no effort into customer service and the mens restroom was dirtier than most convenience stores Ive been in. I hate to be so negative but this was a complete miss that needs some serious attention.
PA
Patrick Hesse
I really like Backyard Burger but wont be going to back to this location. The cashier was on their personal telephone the entire time I was placing my order. Due to them being on their phone my order was still wrong. I even corrected them multiple times. The lady in the back was very rude when I asked to have it changed to what I actually ordered. My fry container was upside down in my take out bag with the fries in the bottom of the bag. I am not a person that likes to have things all about me but I expect someone to do their job correctly. This isnt the first bad experience I have had at this location.
NO
Nova wright
The turkey burger is an ABOMINATION! Back yard burgers as a whole should be ASSHAMED to be a burger joint and offer that mess. Just disgusting! And I eat turkey burgers all the time, this was the absolute worst!
AL
Alisha Byrd
Always check your meal before pulling off, they never get your order correct. Also, I observed workers handle cash then proceed to make fries without washing their hands.
DA
David Conner
Food is definitely good for a fast food place. Price is high so this offsets the quality. A standard burger, fries, and drink will run you about $10 or more.
WY
Wyatt Armstrong
It was probably the best burger Ive ever had. Maybe its just because Im stoned. But really, check them out. They love it when you come 5 minutes before close.
A
A Private User
Great burger! Fast service, on a Saturday. Craved the flavor the next day! Order was incorrect, corrected to original choice, no problem.
SO
Sookie Sno
Lady taking orders in drive-thru window very rude very impatient major attitude will not return to this location
KY
Kyle K
I dont find a Back Yard Burger very often so when I saw this one I had to stop in. Good food and service.
BA
bailey settle
I just went through the drive-thru close to 2 oclock. The food is good but very very slow service.
GR
Gregory Shawley
Cold and stale fries. Horrible service. Will never go to another one again!
CH
Charles Dunavent
Food sucks and the tables were dirty and sticky
RO
Robert Campbell
Fast friendly service frsh hot food
DA
Daeven Martin
Big burgers for a reasonable price
AL
Alishah Novin
My new favorite fast burger place
AD
Adam Oakley
Meh food. Slow drive through.
AN
Andrea Jacobs
Fantastic burgers!
CH
Chuck Jackson
Good fast food!
GO
Go Go Gadget Phone! Diacon
Awesome!!!!
MI
Michael Anderson
Awesome