Address: | 642 TN-46, Dickson, TN 37055, USA |
Phone: | +1 615-446-9019 |
Site: | pizzahut.com |
Rating: | 2.8 |
Working: | 11AM–11PM 11AM–11PM 11AM–11PM 11AM–11PM 11AM–12AM 11AM–12AM 11AM–11PM |
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Charlie Davidson
I took my family here on 12/11/16 around 5:30pm. I am not usually one to complain, but this had to have been the worst experience I have ever had at a restaurant. There was us and about 5 other families in there. It wasnt packed, but it wasnt empty. We ordered drinks, breadsticks and pizza. We waited 15 minutes just to get our drinks. After waiting for an hour, we never even got our breadsticks and just as we were about to complain, another guest got up and walked into the kitchen to ask what the deal was. They were in the back standing around, playing on their phones and chatting amongst themselves. 5 minutes later, they came out with deep dish pizzas. The other family ordered large pizzas, and when they said they did not order deep dish pizzas, the waiter mentioned that "they were out of large pizzas". Their order also ended up being wrong. Overhearing this, we ultimately got up and left after an hour waiting for our pizza that never came. Management (if it even exists at this location), just an FYI - it wouldnt hurt to run drug screenings on your employees. I wont ever be back and I would definitely not recommend this location to anyone. Stay away.
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Kimberly Emery
Beware!!! An employee at Pizza Hut is stealing Credit/Debit card numbers... We ate at Pizza Hut last week and an employee stole the number from our Debit card and sold it online! Overnight, someone charged several hundred dollars’ worth of purchases. Thankfully our bank caught it and stopped our card by the morning! Food wasnt that great either... so so dinner and credit/debit card number stolen... Needless to say we wont be eating there anymore! If you are going to take a chance and eat at the Pizza Hut on 46 in Dickson... pay with cash only! Or just dont go, do we really need to support businesses like that in Dickson? Dont we deserve better food AND customer service!
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Ashley Patterson
We ordered a super supreme pizza without black olives, extra cheese and extra sauce, with a double order of medium buffalo wings. The website did not place my order the first time and made me reenter my entire order a second time. The confirmation stated it would take about 35 min to deliver. After 1 hour I contacted the store and was told my pizza already left the store. When the pizza got to my house it was cold, there were extra black olives over the whole pizza, barely any sauce, and no dipping sauces for the hot wings. Very disappointed will not be ordering from this pizza hut again.
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Aaron Kocourek
Under no circumstances should you ever go to this place. They mess up every delivery I have ever had and dining in is just as bad. They serve raw pizza and the service will be horrible. Last time we went here we couldnt find our waitress after she took handed us our order and had to walk into the back kitchen area to find someone, waitress was out back talking to friends in the parking lot. This place is just awful which is a shame cause I love all other pizza huts.
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Kenneth Ogg
Poor food, ordered for the whole family for dinner an got half of what we ordered an the person was very disrespectful an to top it all off we open the food to eat and its cold we had to recook it ourselfs so we could have a warm meal to eat for dinner. This place has became a joke now days.Ive always loved to eat from this place well now its time to find a new pizza place to eat from for now own.
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J Happy
This is the third time I have ordered for delivery since they opened. First time I was charged twice for my meal and had a huge ordeal to get a refund. The last two times the food was 65-70 minutes delivered from the time I placed my online order and it was cold. No sense in waiting that long for delivery AND it be cold. 3 strikes they are off our list of places to order in.
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Roy Branch
Third time for terrible service and, this time, poor quality food. Ordered a pan pizza and, 40 minutes later was given what appeared to be a hand tossed pizza. We were told that it did not look like a pan pizza because it had not been proofed long enough. When I asked for silverware, I was given a half washed fork and oversized spoon. Last trip to Dickson Pizza Hut.
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Yize it Matter
Yes there are thieves that work at this location. We had the same thing happen to us as others. We used our credit card to purchase our pizzas and the employee took the numbers from it and they tried to charge over 400.00 on it. BEWARE WHEN USING A CREDIT CARD HERE. They should be investigated for credit card fraud and theft of credit card numbers. BUYER BEWARE.
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Alexandria Lampley
Dont get delivery it takes an hour every time and its never fresh. I had better luck with carryout with the exception of 1 time when I was told it would be ready at a certain time and I waited 45mins at the store with 3 children. When its fresh and doesnt take forever its good.
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A Deal
Horrible service the last several times weve been in there. It takes forever to even be acknowledged. When you finally get your food...its ok. It used to be good when the new location first opened, but it followed suit with the rest of Dicksons restaurants and now also sucks.
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Lauren Miller
Placed an order online to be ready at 630, showed up at 620 and understandably it wasnt ready yet. At 645 it still wasnt, at 650 I was told my pizza got burnt coming out and the wait was 45 minutes now. I had them refund my money and went to Little Caesars.
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Trenton Hayes
We really like pizza hut. Any time there has been a mistake (Occasionally a forgotten sauce, etc) , we have pointed it out and the employees corrected it and apologized. Food comes out hot, and I enjoy all the different crust and drizzle flavors. Thumbs up!
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Annette Bechtel
I sat for over an hour tonight just to be told my pizza wasnt even ordered manager was outside poorly ran establishment..when I asked for a number to contact someone about this the manager tried to hand me her cell phone and said it was her boss..
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Carrie Allen
I couldnt leave work for lunch, so I was going to have some wings delivered to me. TWELVE DOLLARS AND FIFTY CENTS FOR 8 WINGS, SOME FRIES, AND A 12 OZ. DRINK FOR THEM TO DELIVER ONE MILE DOWN THE ROAD PEOPLE. No, thanks. Id rather starve.
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Daniel Pugh
Tables not cleaned. People were trying to find in and had to clean their own tables. I ordered spinich on my pizza so the cook threw cold spinich on top of the pizza and it was served to me like that. Wow, first and last time.
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Patricia Fisk
4-30-16 dinner, restaurant filthy, all tables DIRTY, one oven not working. Waiter says "I have one rag to clean with, and I cant find it! Cleaned our own table with finger wipes. Should have left joke of a restaurant,
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Dale Morrison
Terrible customer service. Forgot items on my order, pizza was wrong. Called and was put on hold for 10 minutes when trying to resolve the issue, never sent out the missing items from my order. POS.
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Debra Deason
We waited for 30 minutes for bread sticks...it took our server almost 10 minutes to bring a glass of water...If you are in a good mood and have something else to do today, dont come here...
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Charles Feely
Ordered my pizza went into the store 20 minutes later the person running back cash was in the bathroom the other one was on the phone and now Im sitting in drive-thru its been 30 minutes