Address: | 1926 Shady Brook St, Columbia, TN 38401, USA |
Phone: | +1 931-381-4611 |
Site: | krystal.com |
Rating: | 3.3 |
Working: | 6AM–12AM 6AM–12AM 6AM–12AM 6AM–12AM 6AM–1:59AM 6AM–1:59AM 6AM–12AM |
EM
Emma Powell
After waiting 15 minutes inside for someone to actually acknowledge us, we had to wait another 5 minutes to order. They had to ring us up in the drive thru which took another 10 minutes because they were too preoccupied. We finally got to pay and waited for our food. They had others walk inside, and their wait was just as long as ours. We finally got our food, but when we did we were asked for the fourth time what we had to drink. They werent going to give us our drinks at first, but we finally got them. So we sat outside to eat. I had the 5 for $5 with 4 cheese krystals and a drink. My krystals had cheese only in 1 corner of the sandwich because most of it was in the box. My grandmothers fries were cold and gross. Needless to say, we were highly unsatisfied.
PH
Phillip Gray
I was passing through town late, so I went through the drive-thru just before 11:30 on a Saturday night. I waited at the intercom, but no one ever came on. I pulled to the window and according to the hrs on the sign, theyre open until 1am on Saturdays. So, I blew the horn several times, but no one ever came to the window. I could hear people inside and if I could hear them, Im sure they could probably hear the blaring of my horn. I guess they didnt wanna serve me right then and thought I would go away if they ignored me. Not cool.
BR
Bryn Joynes
The most inappropriate food handling I have ever seen. The workers believe that gloves are there to protect them, not the customer by the way they touch there nose, face before handling food, as well has touching non food areas with gloves on and not replacing. Took my food and dropped it in the trash. They need serious training on food handling. DO NOT EAT HERE. Also the level of cleaning at this store is poor.
GR
Gretchen Runions
I done a carry out waites 30 mins on food and cashier was carring blunt shell and one and i know her misty heisler was in parking lot buying pills so now we know why they cant get orders out and burgers half done amd manager will noy give you dm number all them on 2nd shift need to be drug tested and fired
BR
britton harris
The worst customer service ever and they got my order wrong on 11/05/16 and when I called 11/06/16 to let them know the manager Hailey Ward was very rude Krystals will never get my business again and I still had the sandwiches to show they was wrong
JA
Jam Say
Great tasting small burgers. The chocolate shakes are GOOD, UNFORTUNATELY THE PERSON THERE TODAY SAID THAT SHE FORGOT TO GET THE SHAKES READY - SO THEY DIDNT HAVE ANY THAT THEY COULD MAKE :-( Maybe next time, Ill have to go somewhere else.
JA
Jason Tucker
Stopped by the other day and the drive thru was out into the main highway. I decided I would go in. Employee was outside and informed me that the door was locked already. It was only 8pm. Very inconvenient.
TY
Tyler Smith
Making money there baby thats all I know I do the work for rose and Eddie clock in and clock out peace thanks for the job but it is stressful and it is fun too at times.
DO
Donna Graves
There for a while, the food quality wasnt very good but it has improved vastly and now it is one of my favorite places!!
RO
Robert Wright
Great, consistently delicious food for great prices, and the redheaded cutie at the drive thru is sweet as can be!
SA
Samantha Newborn
I love any Krystals!!! This location didnt dissspoint, just like all the other locations Ive ever been too!!! ☺
RE
Rebecca Kelley
Gentleman was very nice, but they were out of everything and we had to wait for our COLD food?!
GA
Gail Thurman
After waiting in line 20 minutes the food was horrible very disappointing
BO
Bolee Holt
Good food but be sure to check your bag and see if all your food is there.
LY
Lynda Primm
Its quick and has good food , drinks and sundaes. The staff is nice too!
ST
Stephanie Brown
Terrible customer service. We will not be returning.
CR
Craig Jacobs
Super great place to eat. Great general manager.
JM
jme Kennedy
Home of the gut bomb and tasty chili cheese fries.
ST
Stacy Levada
Belly fillin foods and the chili and tea are tops
KE
Ken Long
Its OK. Krystal, just like all the others.
RA
Randy Dellinger
Wonderful little burgers. Get a bagful.
KY
Kyle Skelley
They never get your order right
GE
george cooper
Great fries and burgers
KE
Kenneth Gipson
Good void and service
AN
Angela Hensley
Got my food fast.
KE
Keith Tomlinson
Good food, Late
DE
Deborah Malone Tinsley
I love Krogers
PH
phil burns
Great food.
KO
Kortney Allen
I love them
JA
James Lovett
Good food