Address: | 2007 Fort Campbell Blvd, Clarksville, TN 37042, USA |
Phone: | +1 931-647-1814 |
Site: | bk.com |
Rating: | 3.2 |
Working: | 6AM–12AM 6AM–12AM 6AM–12AM 6AM–12AM 6AM–12AM 6AM–12AM 7AM–12AM |
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Remington Westie
I waited in the drive thru for a long time, which wasnt anyones fault, but it added to my annoyance. By the time I rolled up to get my food I pulled away and realized I didnt have my chicken nuggets. I ordered the meal and they forgot the main part of it. So annoyed, I pulled into a parking spot to go inside with my receipt. There was one lady in front of me who had already placed her order and was waiting, the store was empty other than her and myself. I was ignored for a good 7-10 minutes. I had several employees make eye contact with me, so I know they saw me. There was at least 6 employees in there that I saw. I didnt look unpleasant, so there was no reason for this. They werent that busy, because I saw 3 employees walking around not doing anything. A woman, what looked to be some kind of manager, looked at me and ignored me. She then proceeded to check her cell phone TWICE before acknowledging that I was there. Finally someone acknowledges that Im there and they give me my food. I was polite and thanked them for my food. Not once was the employee apologetic. Instead she was rude and acted like I was a burden. I know its fast food, but come on. Customer service should still be had even in the food fast industry.
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Boots
I have to start by saying I rarely eat fast food, having said that I decided to stop in for a breakfast sandwich. I ordered a sausage egg and cheese croissanwich. The first problem is that I was missing a large chunk of the top of the croissant, not a huge problem, but come on, whoever made the sandwich must have noticed and decided that quality want important. The worst part was that they used scrambled eggs on the sandwich instead of the solid omelette style eggs. I would assume the flavor is the same, but it made it impossible to eat until I got home and could use a plate and fork. It was very inconvenient. I wish they would have told me they were going to do this so I could order something different. I didnt expect high quality from a fast food restaurant and I received much lower than I expected. It was a great reminder to stay away from fast food.
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Shawn Long
On the 27th of December I stopped at this Burger King. I asked for a regular Whopper + Bacon and the crispy onions like you get on an Angry Whopper. What I got was a regular Whopper with no bacon, no crispy onions, and with the Angry Whopper Sauce. It wasn’t until I got home that I realized that my order was wrong. Needless to say my Whopper got fed to my trashcan sans the beef patty which I attempted to give to my dog. My dog wouldn’t eat it until I washed it off because of the spicy sauce that was on it. Out of five trips to this Burger King four of my orders have been completely wrong. I DO NOT recommend this restaurant to anyone. Avoid this place at all costs!!!
ME
Mel V
Extremely slow service, it took nearly 20 minutes to get two breakfast sandwiches with coffee and hash browns. Most of the order was done fairly fast but they ran out of coffee and it seemed no one knew how to make more. The person who took my order just kept walking in circles- they would look at the coffee filters, pick one up, set it back down and then go help other customers. More than once. Finally, after watching about half a dozen people after me get served, a person who seemed to be a manager asked what I was waiting on and very politely took care of things but it was still very frustrating.
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A Private User
Worse Burger King ever!!! This restaurant is very dirty and the flies are just horrible!!! The people who work there are nice, I just feel so bad that they have to work in such FILTH!!! I watched the sandwich maker slap things together without gloves on and I was so grossed out, we had to leave. I pointed this out to other waiting customers and they left also. I spoke to the manager and she just shrugged her shoulders. I will never eat there again!
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E C
If u like eating cold food, this is the place for you!! Twice in less than 60 days I have come to this store for breakfast to go only to get down the road and find that the croissanwiches are cold!! HTF do you do tht?!! No quality standards at this facility I guess. Guess it goes right along with the decline in the quality of their burgers too. Thanks B K. You have turned me all the way off to your food!!
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Emily Thomas
Order was right but food was made wrong.. my eggnormous burrito had no egg in it and my croissawich had no croissant!! It was made on chicken sandwiches bun. manager suggested to remake my order. I dont want free food. I want the management to not have an attitude with me. And do something about her staff. This is not the first time this has happened!!
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Rachel McMillen
would not suggest anyone work here in this burger king u do not get paid enough to the things u do and there is black mold under the soda mashines and dishes dont get cleaned with grease still on them the maneger is rude to employes and there bolier is broke everything in there is not up to bk guru standereds so coorpret will be notified of everything
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frank saunders
i would never eat there so discussing went there last night with my wife they had 5gal buckets of old food on the floor behind where you order fly,s busing all over it they asked may we take your order no we left the only question i have is the people setting in there eating what planet are they from...... its like paying to get sick stay away!!!!!!!
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j matias
Quick and good service if you use the drive through. If you dine in its another story, they are slow and the tables, chairs and floors are dirty most of the time or there is water coming from the soda machine and the floor has puddles.
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Patrick Allen
If they could ever get a order right it might be all right . I will not go there again. Asked for district manager they gave me a wrong number if someone higher is looking at this you might want to check how your store is being run.
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Chris Radford
Always terrible service when I go there. I end up having to wait awhile just to place an order and everyone there just seems like they have better things to do or better places to be.
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Yvette R
This is my favorite place for lunch. My daughter and i absolutely enjoy coming here because we love the meals and shakes. They know us because we frequent this place.
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William Smothermon
Im always worried they are doing stuff to my food. The grill breaks down a lot so thou cant always get your burger. Several times they have run out of meat.
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odofemi mcduffie
Definitely the worst Ive ever been to. Inattentive and combative staff, slow almost negligent service, and 50/50 chance youll actually get what you ordered.
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Matt Fischer
I ordered 2 shakes but neither tasted how they should have. Both had spilled shake on the outside of the cup & one had a lot less in it then the other.
CH
Charlie Rieck
Service was ok. A bit slow getting our food. Food was not the best and the dining area was dirty and not stocked with straws or lids.