Waffle House
| Address: | 551 Pamplico Hwy, Florence, SC 29505, USA |
| Phone: | +1 843-669-0499 |
| Site: | wafflehouse.com |
| Rating: | 3.6 |
| Working: | Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours |
Location
Photos 84
Reviews 28
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Denise Wi
Horrible customer service. Did a call in order here with danielle over phone service customer service then was fine. Picked up my order got to my car and realized that i only had 1 waffle when i ordered two. Seeing as i paid 4 dollars and some change for 1 pecan waffle. Went back in to only asked had i been charged for 1 or 2 waffles since she didnt give me my receipt and she said that i was only been charged for 1. This was after i had been standing at the register with no other customers in front or behind for being ignored as she intenionally turned her bavk as a fellow waitress stood gacing me n the mumbled and talked. Then a cop comes in and sits at the counter right next to wjere i was standing he is serviced and im still ignored then her coworker whose also stood next to her the entire time looking straight at me while danielle had her back turned until the cop came in. Then finally her coworker asks do i need something. After getting home i found out a double order of waffles is 4.00 plus the extra for the pecans. so why not give me what i paid for would give u all a 0 but theres no rating for that.
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A. L.
The utensils were clearly dirty when I told waitress she brings a mug of steaming hot water then picks up all our utensils and places them in the steaming water expecting us to still use them! So i requested plastic utensils she brought them to us no problem. Then when the food was being brought to us she brought us dirty steak knives!! My husband, one of my sons and myself had the steak and eggs sunny side up... The egg whites of the eggs on all 3 plates were undercooked and slimey.. The waitress was ok other than the steaming mug incident but the funniest thing about this situation.. The chef/manager/other waitress came to ask us out all the people how was our meal... I hope they didnt spit in my food :x
AN
Andy Harper
Been here many times. Service has gone down hill the last few times. I went in there the other day with my granddaughter and stood there for 5 minutes looking at the only open table available which needed cleaned off. No one bothered to clean it so we left. Floor was nasty dirty too. Hopefully service will get better next time we try to go there.
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Victoria Smith
Not good service today. Extra slow. Got served bacon and it took a while to get the grits, toast and eggs, ate all that and waited and waited for the waffle since I was finished everything else I asked for the waffle to go. Still had to wait on that : (
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Ricky McGill
Day of Hurricane Matthew. Power is out, people lined up out the door. Only 4 people working. These guys are working hard on keeping up. I have to give them a thumbs up for doing all they could to take orders and keep everyone happy. Great jobs guys!
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latwan edwards
Wasnt allowed to make a call in order while I was on the way to the place person on the phone was extremely rude never eating there again
TA
Taylor Lynch
Food was good but the service sucked. They actted like we wasnt even sitting there. We waited for a table for 30 min.
JA
Jason Zheng
Server never came back to refill drinks after dropping off our food. The hash browns came out very soggy.
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Victoria Brooker
Anytime we are in town which is Florence,South Carolina we gotta get our waffle House fix,yummmmmmmm
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Gin Jones
Server was friendly but forgetful. Pecan waffle was great, but coffee was not. It was not even hot.
AL
Allison Lundy
Very clean, friendly staff , excellent food Numerous choices to choose from , prompt service .
LA
Lakendrick Darby
When I came in the people were very friendly & welcoming, The customer service was excellent.
AA
Aaron Haire
The Fiesta omelet is the best thing ever on a Saturday morning after a good workout.
JT
Jt Taylor
Great customer service and food was fast and Ok! I had the hash brown steak bowl
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Cynthia Greenly
Just friggin nasty. Server was there in body but her mind was in outer space.
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Ryan Rettell
Fast and friendly service. Breakfast is always delicious.
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Gerrade Eddings
Cook was timely,host was curtious,great customer service
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Virginia Lewis
THE COOK WAS AWESOME,THE WAITER WAS VERY FRIENDLY.
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Onyx Danois
Good place to wind down after some late night fun.
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elizabeth young
Always love to eat there....Me and my husband
TA
Tawanda Green Hurst
Fast service and the food was delicious.
LA
lady tell
Great place to get the Steak n Eggs.
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Alice Johnson-White
It was closer to my doctor office
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Laura Hicks
Awesome service by Melissa
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Sally Livingood
Good food, great price
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Jason Kale
Great and fast service
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John Rice
Good comfort food
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veronica williams
Great service
