IHOP
| Address: | 4310 Roosevelt Blvd, Philadelphia, PA 19124, USA |
| Phone: | +1 215-744-7841 |
| Site: | restaurants.ihop.com |
| Rating: | 3.7 |
| Working: | 6AM–12AM 6AM–12AM 6AM–12AM 6AM–12AM 6AM–12AM 6AM–12AM 6AM–12AM |
Location
Photos 100
Reviews 10
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Tulissa Parsons
The food here is good for an IHOP and the majority of the staff is polite, patient and in a good mood. This is surprising that the staff is able to provide good service even though its always crowded here, and one of their managers is a huge jerk to his employees. I was sitting at a table near the kitchen and could here the manager yelling at his staff throughout my meal. At one point he insulted an employee by calling them Helen Keller, a deaf and blind person. I mentioned to my server that she should let the manager know the customers can hear everything in the kitchen and thats inappropriate. She told the manager and was very apologetic. I wasnt going to write a bad review until the same offensive and rude manager decided to come to my table right after my complaint. I was putting my coat on, obviously about to leave, when he blocked me from leaving. He asked if he asked if he "could get my plates out of the way", even though I was clearly already standing to leave and the only thing in my way was the manager blocking me from exiting. I said no, and waited for him to move, or possibly apologize for the fact that I heard him yelling and complaining in the back through my entire meal. Instead of either moving or apologizing, he then asked me if he could box up my water. Wtf? No thanks and no apology for me hearing him making fun of a handicap person. I still give 3 stars because all the other employees provided good service, besides the one ignorant manager.
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Terrance chatman
Had an awesome time when I went here. My parties server name was Christina her number was 127 I think (even tho the check said Christin lol). She made the our dine in experience amazing. She was happy and cheerful and had all the answers to our questions. I asked her how long she has been working there and she said that she had just started about less than a month. I was pleasantly shocked. Her knowledge and upbeat spirit was a breath of fresh air, seeing as tho we wasnt greeting properly by a heavyset guy who seemed to be a manager or supervisor and female employee when we arrived. Me and my guest started to leave but decided to stay once we met Christina. She knew the menu, the beverages, the combos, and surprisingly being new didnt need the assistance of anyone. Our food was great and came out nice and hot. She made sure our table was clear of any dirty dishes and was on point with our beverage refills. She was a complete joy and because of her we will most certainly return and tell other to go. Of course we will tell them to ask to be seated in Christinas section. Thanks Ihop and Christina for an awesome time.
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looney vixama
The waitress that serve me uniform was filthy food was nasty I also asked her for order to take out she made the order the food was cold by the time it was for me to leave the whole restaurant disgust me and there was this other black lady with some red lipstick on looking unsanitary kept staring at me like she never seen a Muslim before on my way out I spoke to the manager and he was able to make the food over again that still doesnt make the situation better this should I have the avoid if they had got they act together before that door open to the public I would never return back to this place or referred to anybody I always give two people thats working hard and wants to make a difference to me thats mandatory but this experience like that its not mandatory never again Ill give IHOP my hardworking money
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Noelle Lequatre
After a late night party, and partway though a 45 min drive back home we decided to hit the first IHOP we could find. Wasnt expecting much from the look of the place when we pulled in the lot (Im a bit jaded from living in similar neighborhoods to this one) , but we were starving and craving breakfast at 2pm. The service here was suprisingly good, and this is coming from 2 people that worked food service for years. The waitress was attentive, our orders were correct, eggs cooked perfectly (I ordered over medium, which usually most places get wrong) and on the way out, every employee we passed that was not busy wished us a good day on the way out. I wish all IHOPs were like this.
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Caitlin Tagye
Horrible experience.. My pancakes NOT thoroughly cooked the first time I went here... so I decided to give this place another chance and the 2nd time I came in the service was ABSOLUTELY HORRIBLE! I was waiting 15 mins and the server didnt even ask what I wanted to drink.. and they started taking someones order who came in after me so I had to go ask the server to take my order first! PLUS I SAID "excuse me" to THREE different waiters who BLATENTLY IGNORED ME! I said "excuse me" and he said "you just sat down" and went in the bathroom!!! I am appalled!!! Ill just say Ill never come here again.
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Najah Vaughn
This place has a weird smell as soon as you walk in. Kind of like your grandmothers house. The floors and tables are filthy. There were 3 other families there while in was there I ordered an appetizer and 4 entrees. I waited 45 minutes and the waitress come to my table to ask "is everything ok?" I didnt know how to respond because the only thing on the table was water. I waited for about 5 more minutes before gathering my children and leaving. This was the worst service EVER! DONT WASTE YOUR TIME GOING TO THIS DUMP!
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Diane Manila
Want to give it more stars but...while the food is okay at best,it is what it is ..if you find yourself needing extra napkins or flag down your server for anything needed after your food comes..good luck !ask and you wont receive. good kids but maybe short staffed ? but heck I still need what I ask for...frustrating.. additionally be wary of the tomatoes------- horrible sour tasting on our last several visits.this is specifically for the eggs w/ tomatoes..veggie omelette s -etc...
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Vivian Roman
Was here on a Saturday during 12pm so it was packed but got seated quickly. The waitress was so sweet, polite and patient with our "switching orders" moments. The food is delicious! My sons first time and he thought so too and hes a picky TEEN. The seating was comfortable and there was plenty of room through all the aisles except before the restroom. Loved the experience, planning on going in a bigger party of 6 this same month. So update coming soon!
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Chanita Robinson
Absolutely the worst service out of any location nationwide (im a traveler). Was seated at 9:30...it is 10:08 still NO food...after the manager chased us outside and offered to "personally" serve us. Not one waiter or waitress acknowledged our party the entire time!!! I guess since they saw me speak to Mgr they were intimidated...NO EXCUSE FOR SUCH HORRIBLE SERVICE...spread the word dont waste your money at this location.
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Eshwar Segobind
Apperantly you can get home fries cook the way you want it. Instead of cooking it the way I wanted it (with onions and green peppers mixed in) they would prefer me giving them back the food and loosing me as a customer. I hope their corporate office finds out about this. You can have your eggs cooked any way you like it over easy scrambled sunny side up. Poor judgment by the chef. Manager does not value customers.
