Aya Japanese Steakhouse
| Address: | 235 S Spring Garden St, Carlisle, PA 17013, USA |
| Phone: | +1 717-218-8000 |
| Site: | ayasteakhouse.com |
| Rating: | 4.1 |
| Working: | 11AM–2:30PM 11AM–2:30PM 11AM–2:30PM 11AM–2:30PM 11AM–2:30PM 11AM–11PM 11:30AM–10PM |
Location
Photos 100
Reviews 28
NO
Noah Davis
Today I had received one of the most dissatisfying customer service in my life at AYA. I had waited a hour for my first plate of all you can eat sushi special. My friends had received their hibachi dinners and were half way finished with it before I received my shaggy dog sushi tray. Also we never received one refill on our drinks and we were at the restaurant for a hour and a half. Furthermore, whenever I had paid my bill the waitress made a comment to me to not to forget to leave a really good tip for her. The tip that I left for the waitress I believe was well deserved because a waitress that barely served the customer and made me wait for a hour for sushi shouldnt receive a good tip; however me waiting for the sushi wasnt all her fault that is put on AYAs sushi bar crew. Also the waitress who waited on us would then complain to me about the tip she had received and then told me that Im obligated to tip her twenty five percent which is very disrespectful to your customers very poor customer service. I would understand if there was a busy crowd but there was only two other groups of people in the restaurant. Today will be the last time i will be attending AYA restaurant. Also I will be letting my friends, family and fellow co workers at giant food store know about your poor customer service. Not only did I receive the most dissatisfying service; but today was my friends second experience with your poor customer service. Very ridiculous
VI
Virginia Berndt
My husband and I ate lunch here on a Saturday afternoon and enjoyed our experience. We each ordered a two roll lunch special, and our soups and salads were brought to us almost immediately after our drinks arrived. My husband tried his soup first, and I tried my salad, both of which were delicious. I was just about to start on my soup when the rolls arrived! Ive never seen a shiitake mushroom roll listed on a menu before, but I knew I had to try it! It was excellent! The spicy tuna roll was also flavorful and delicious. The speed of service and food quality lead me to give a 5 star review!
SH
Shannon Barr
I typically really like going here and frequently order lunch to go. Today is the reason for my review though. The person taking the order on the phone was down right rude and that continued when I picked up my lunch. The salad was frozen lettuce and the dressing was frozen. Yuck! The sushi looks ok. I ordered a side of yum yum sauce which I paid extra for looks really thin so I think just in case, I will not eat it. We just went there for Mothers Day and the experience was much better but the person they have working today should not be in customer service!
A
A Private User
This is the most unorganized restaurant I have ever been to. I called at 4 pm for reservations for 7 pm for hibachi. We arrived at 6:30pm and we werent seated until 8:30. The hostess had no clue what she was doing. After being seated we waited 20 minutes to get our drinks and another 45 minutes before a chef cooked for us. The portions were extremely small and the waiter spilled so many things on our party of 4 we were so ready to leave at 10:45. I would definitely not recommended this place to anyone!!
ST
Stephen Rybacki
The food at Ayas is very good, and they have an "All You Can Eat" sushi special for $12.95 that includes soup, salad and fried rice or noodles. Beware though, you will get clipped if you leave sushi uneaten..the advertisement is $100 per piece (yikes!) and Ive never tested them on this lol. But, the sushi itself is very appetitzing and always fresh.
ER
Erica Enouen
the all you can eat sushi here is fantastic and it is on chef special rolls! its a great deal if you are getting three rolls or more but only order what you can eat because they will charge you for leftover food if you go with the all you can eat special. The service is slightly slower but the quality of the sushi more than makes up for that.
BI
Billie Jo Holliday
I love going to eat here. Ive gone there for birthdays, anniversaries, Valentines Day and every visit was a blast with food that literally melts in your mouth. Ive gone when the place was full and when we were the only ones there and every visit exceeded my expectations. The chefs put on a great show.
A
A Private User
Not only the food is so good - have to keep going back, the family owned staff is wonderful. And the kids love it. It Really is the only restaurant we go as a family with 3 young kids. They are constantly entertained and love the hibachi.
CO
Courtney C
Hibachi is great and food is good, when you get it. Service is shoddy and rude. They constantly remind you to tip them and make comments about it even before you have tipped. This poor attitude will keep me from returning.
DA
David Engers
This place is great. It will fill you up, and the sushi is tasty. Prices can be a bit steep for some of it. Also, they charge you extra if you dont finish all of your sushi rolls for the all you can eat special, so beware.
CO
courtney cauthon
Great hibachi and delicious, freshly made sushi. The staff are all generally gracious and eager to make your dining experience a good one. Good place for date nights or for family dinner nights.
FE
Fernando Miranda
My family has been going to Aya since it opened. The staff is very friendly. Five stars for service!!! The food is delicious, too. Best sushi in Carlisle, hands down.
JI
Jim Mattaboni
Great food! Had the hibachi and some eel sushi. The eel was the best Ive had. The hibachi was great though would have liked more veggies in place of the noodles.
NI
Nicole Copeland
Poor service. Waitress interuppted when we would ask a question saying shed get to that. We had to ask for refills. Just over all wasnt happy.
CO
Con Badger
Clean, well decorated restaurant, hibachi shows, and a good choice of sushi. Had 0 complaints about the food, everything was tasty.
DA
Daniel Berndt
Probably the best sushi Ive ever tasted - made fresh and plenty of variety to choose from; and also THE fastest table service!
CA
Carlos Jones
the food was great, but the poor service. The young girl was rude. The worst attitude will prevent me from returning.
D
D Royal
Hibachi fun and tastes great. Too much food, but they have containers for leftovers. Was nice for two couples
SH
Shane Kilmore
Lunch all you can eat sushi is great! Sushi is really good. Would highly recommended to family and friends.
A
A Private User
The scallops and filet mignon are really good. Would have liked more you vegetables and less noodles.
JO
Jonathan Rush
Excellent experience! I really enjoyed the staff and the show was great and the food was even better!
NI
Nicholas Lowe
Very good, my fiance absolutely loves the sushi and we come whenever we can for the lunch special
MI
Michael Sharp
Fast and Friendly service and pretty decent prices not to mention the food was cooked perfectly.
MA
Marc Melton
Best hibachi around. Fantastic. Great ever time. Never had the sushi though, not my thing.
AM
Amanda Livingston
Best sushi in carlisle! Party roll is amazing! Hibachi is always good! Necer disappoints
PA
Paul Haut
Chefs put on entertaining show. Good food and large portions. Bring your bottle.
SA
sam phillips
All you can eat sushi lunch for 12.99 and 24.99 dinner? Definitely worth it.
BR
Brad Martin
Great service and performance. Save money and go for lunch, large meal.
