Baja Fresh Mexican Grill
| Address: | 945 Lancaster Dr NE, Salem, OR 97301, USA |
| Phone: | +1 503-586-0090 |
| Site: | bajafresh.com |
| Rating: | 4 |
| Working: | 10AM–9PM 10AM–9PM 10AM–9PM 10AM–10PM 10AM–10PM 10AM–10PM 10AM–9PM |
Location
Photos 100
Reviews 49
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Shemp Howard
Having to eat gluten-free this was one of the few places I could get a decent value and and used to frequent this location at least two times a week. Previous manager was hard-working, polite and professional but seems to have been replaced by two managers who appeared to dislike their job and customers. The quality of food, cleanliness and service has greatly decreased. Several times Ive been Ive given flour rather than corn tortillas (I always confirm that I ordered corn). This recently happened again and I unknowingly consumed a couple of flour tortillas, which in turn caused and uncomfortable gluten reaction for me. After I politely informed the cashier she rudely insisted that I ordered "flour" after the manager confirmed that I had actually ordered "corn tortillas" both the manager seemed very indifferent and unaccommodating if not actually angry. After returning to my table the cashier rudely slapped some corn tortillas on my table and said "Theres your corn tortillas" I politely attempted inform the cashier that I was not trying to inconvenience her, but for some people eating wheat we result in a serious health issues and it is important for the customers well-being they dont mistakenly get the wrong item. However my attempt only had the effect of making her more angry. Most recently I attempted to pay with a "PayPal" debit MasterCard which I I have used for almost 2 years at that location, but when the cashier looked at the card with an expression of surprise and said "Wait a minute" and ran to the new manager and asked "Should we keep the card? The manager said to return the card and the cashier who was not looking at me like I was some sort of criminal loudly announced to everyone in ear shot that they could not take my card. When I asked why, both the manager and cashier informed me that PayPal was a bad company and they got ripped off by them too many times, and they recently received a corporate memo instructing them not to except PayPal credit cards. I attempted to explain that that it was actually a "MasterCard" and if they were not getting paid for transactions they process they should contact the MasterCard Corporation and review their terms of use agreement. At this point a Hispanic man who was seated at a table near the front desk and texting on his phone loudly and argumentatively they could not take the car and take my business elsewhere. When I asked who he was he said he was a "supervisor". Ive also had a few experiences that cause me to question the safety of the Baja fresh salsa bar but thats another story. I have tried numerous times to reach Baja fresh via their website and customer service numbers but Im only able to leave voice messages that are never returned. Considering the attitude of the staff and apparently the company, after posting this I would almost scared to take a chance on eating there for fear of some covert retaliation concealed in my meal.
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Teresa Villagomez
My salsa had a lady bug in it!!!! That really grossed me out. I almost ate the dead ladybug thinking it was whole black pepper to my surprise as I held it closer on a chip I realized it was a bug. Im pregnant and this grossed me out so badly I felt sick to my stomach. When I called to speak to the manager she said that was not good and thanked me for calling :(
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Christopher Dortch
I moved here in May from WV and we dont have Baja Fresh and I must say Im in love amazing food and employees I have been a food and beverage manager for 9yrs and its hard to find a restaurant that you walk in and can tell the the employees love there job
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Amanda Bell
Really great service at this location. Ceedee (sorry if not correct spelling) is really great and made sure we did not get any gluten containing foods! Thank you for making our experience great!
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A Private User
Baja fresh used to be pretty good but after the opening of other similar restaurants in the area (Chipotle) their service and more than anything their food has gone down the crapper.
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Daniel Barreto
The Gentlemen taking our order was a space case and wasnt paying attention the entire time we were giving orders. Very rude to not even listen to the customer
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A Private User
Probably one of my favorite places to eat. However in my opinion, its more american mexican than "authentic" mexican food. It is all very fresh and delicious!
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Ismael Barrera
Reasonable prices for a decent meal. Salad, tacos, burritos, and seafood. As well as a small variety of beer. Prompt service .
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Ruben Vega
Late food...but great food and worth while. Also got some tickets for free dinner next time. Great service. :)
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Nathalie Angulo
One of my favorite places to go eat. love the food and the service. Staff is always very nice and friendly.
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Jose Islas
Very clean, the food is good, they took a time for serve the food but it worth because is not fast food....
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Mat F
Great Baja Fresh location; good service, fairly clean, and the fish tacos were cooked perfect!
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Lorna Johnson
Always clean facilty, friendly people, great value for the pruce. Food is fresh and delicious
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A Private User
Very good food, prices, and portions. I personally think they are better than Chipotle.
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A Private User
Very helpful staff, always coupons and freebies. great healthy option for fast food
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Marcedes OCCM-NR
I really enjoy eating here! Love that they have a veggie burrito and salsa bar.
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Teri Lupoli
Very good food. Everything looked fresh; seasoned very well. Pleasant staff.
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Skyler Sturgill
Super clean, amazing service,great food would recommend for a quick meal
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Lisa Holton
I had the fajitas. They were really delicious plus a short wait time!
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A Private User
I enjoy the Cesar Chicken Burrito. Great service and atmospheree
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A Private User
Food is Awesome! Bad service. Really slow to take my order
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Ashley Reeder
Veronica is awesome! Best employee they have. By far.
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James Smith
Willing to accommodate our diet preference, thumb up!
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Tealah C
Love this place :) great service and awesome food
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Darwin Durek
Wow, worth the wait , chicken fajitas! The best!
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Michael Samard
Great food, friendly staff and very well kept.
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Ioan Ghip
Good fresh food, you cant go wrong with that!
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Kathy Hernandez
There food is fresh and the staff is freindly
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Isaac Coverstone
Great food, very tasty and large quantities.
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Roberta Tucker
Friendly people good service awesome food.
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William Bateman
Love this place. Everything is fantastic!
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A Private User
Unfortunately too close to Chipotle...
DA
Daddy Papi
I would highly recommend the Diablo.
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A Private User
Chicken Baja Burrito is my favorite.
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P R
Always fresh but sometimes too slow.
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Jacob Arntson
Always friendly, always delicious.
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A Private User
shrimp salad has a ton of shrimp
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Kimberly Protasio
The fish tacos are my favorite.
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Jeremiah Barr
Great food. Friendly service
JI
Jinesh Shah
Best place for Mexican food
TJ
TJ Oregon
Awesome food and service
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A Private User
Fresh, Fast, Cheap food
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Heather Conwell
Delicious fresh food!!
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Bob Moyers
Delicious. No tipping.
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Angel Fraguada
fast and healthy
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Isaac Read
Best Baja around
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A Private User
GOOD FOOD.
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TheBanana250
BEST FOOD
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A Private User
good food
