Address: | 5140 Wilson Mills Rd, Richmond Heights, OH 44143, USA |
Phone: | +1 440-646-9660 |
Site: | pizzahut.com |
Rating: | 3 |
Working: | 11AM–11PM 11AM–11PM 11AM–11PM 11AM–11PM 11AM–12AM 11AM–12AM 11AM–11PM |
MA
Malika Jonwz
Worst experience ever !!!! I just got off the phone with a night manager that was very unprofessional and didnt care that they didnt have more order even tho I order from this location at least twice a month ! She explained to me that the call center to the order and never sent it to this store so its not her problem . I wil be calling corporate in the morning about this store .. Do not order from here at all .
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Neisha Harris
Every single time I order from this location I have an issue & its the SAME issue every time. I make sure to ask for marinara sauce instead of the sauce it comes with and I always get the wrong sauce. I do always get a credit on my account but they still send the wrong sauce!
WI
wildflowerT on wattpad
Terrible. They take hours to deliver the order. When I called and checked on my order after hours of them not delivering it one of the employees left me on hold for over 30 minutes and left. Then the store closed. And they never gave me my money back
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Chante Pray
Horrible experience ever! I waited 30 extra minutes from the time my pizza shouldve been here. Plus I built my pizza and when I got it it was made wrong. They do not follow simple ingredient directions. I WILL NEVER ORDER FROM HERE AGAIN!
A.
A. Rob
DONT ORDER FROM THESE JOKERS EVER!!! I WAITED OVER AN HOUR FOR DELIVERY....GUY CANCELS MY ORDERS & SAYS OH WE TRIED TO CALL YOU HAVE A NONE WORKING NUMBER! Thats ok cause you wont ever get any service from my number again
RY
Rysheen Sharp
I hated the service its horrible they leave with out giving you back your change and also never leave the specific sauces you ask and pay for every time so dont go to this go to a better one this one is horrible
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D Sami
Great customer service is a dying experience. This location was stellar in how they treated me when picking up my order. Kudos to this team and the manager for great customer service is a dying art!
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Roman V
The order was an hour late, I tried calling and was actually hung up on mid sentence, had to tell the driver to cancel when he *finally* showed up, was assured I would get a refund but well see.
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Raquel May
Horrible service. Manager has a smart mouth and poor people skills. Our pizza took 2 hours and was cold and burned. We still werent able to get a refund. Ill take my business elsewhere!!!
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Devin Drake
I ordered a pizza a while ago with a friend and it was a hour and a half late now I though let it would be different but here I am wondering if my order will come before the store closes
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Ani Oke
Pathetic service, ordered today ( Friday) at 8:40 PM, got cold breadsticks and frozen marinara sauce at 9:25 PM and wings order messed up
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Ashley Woods
I waited a hour for my pizza in when it did get here it was cold plus they messed up my order never again will i order from here
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Sylvia Morgan
Worst pizza experience ever after 2 1/2 hours. Will be calling so called District manager if they gave me the right names.
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Excalibus the cat
Do not order on 420 i just got my pizza and it was burnt and wronf sauce after it was an hour late
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Werd W
Always nice and quick service. Management was very nice as well.
FU
FunnSiizeTae 4Lyfe
It took 2hrs instead of 20-30 as they said BAD service
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Vicky Glasgow
Its the cleanest one Ive seen besides West 117th
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Shannon Miller
Pizza was terrible two days in a row!
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Shawn Garland
Whatever they did today was on point
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Vicky Glasgow
The best pizza hut out here! !
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randall gagnon
Really nice employees.
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Timsina Khagendra
Wonderful pizaa