KFC

Reviews 23

WA

Wayne Beemer

ZERO STARS - They have a big sign in the window and inside advertising their $20 Fill up deal which consists of 12 pieces of chicken, 2 large mashed potatoes, gravy, Cole slaw, and biscuits. So I order that for Heather and I in extra crispy, and then I tell the guy taking the order that I need in addition to that 4 pieces of original recipe, two beasts and two thighs, a side of mac and cheese, and a side of green beans. The guy working the register is obviously new to taking orders so he calls over another guy who seems like a team lead, or at least very experienced with the register, we go over the order again and the total comes to about $28 which seems reasonable, $20 for the fill up meal and $8 for the extra chicken pieces and sides. I slide my card and wait. They bring the order and it looks light so I check it, no mashed potatoes and no gravy. The guy says "May I see your receipt"? Now remember this is the more experienced guy who helped take the order in the first place. I show him the receipt and he explains that it was ordered wrong and they substituted the mashed potatoes for the other two sides, I get it, it was rung up wrong and so we fix it. They want another $8 to fix the order, so I said well if I am going to pay $16 for four pieces I might as well change the order to two $20 fill up meals one ea extra crispy and one original recipe, one with the two sides substituted and one normal one, then at least we have extra chicken to snack on later. I pay the difference and they fix the order and bring it back to the counter. I am looking through it and realize that there is no gravy, so I said "We are missing the gravy" the guy says "May I see your receipt"? I said "You just rang this up, its two $20 fill ups, it comes with gravy". He is trying to convince me that it does not and they have to charge me extra for the gravy. I point to the sign that shows that it comes with gravy. At this point some girl comes up to the front, at first I thought she might be a manager, she looks at the receipt and also explains that I have to pay extra for the gravy. At his point I am frazzled and exclaim, "Are you freaking kidding me"? Now my New York is up and I am speaking pretty loud, you people are trying to charge me extra for something that your sign says comes with it? They offer some lame explanation, and the girl is now telling me to keep my voice down, or she will have to call the police and have me removed from the restaurant. I tell her to go ahead and call, I will be happy to explain how they are scamming me out of a gravy. At this point I am just sooo done, so I say to her, here just refund all of my money and take your chicken and shove it up your ass, and if you refuse to refund me I will call the police on her. She finally gives in and refunds my money, all the while she is telling the other guy to take the food off the counter, like I am going to make a run for it with the buckets of chicken. I ask her for my receipt and she doesnt know how to print a receipt of the refund. She tells me that I am no longer welcome at KFC, I tell her thats fine because I wont be back, but that I am not leaving without a receipt, Once again she threatens to call the police and have me either arrested or removed for trespassing, at this point I take out my phone and start calling the police. She is twitching at this point and runs to get the manager. He tells me to give him one second and he will get a receipt for me. I tried to explain how badly the two employees performed and what happened, and he defends his employees. Finally he gives me the receipt, I check it and leave. As I am leaving they remind me again that I am now banned from KFC.

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XA

Xavier Jackson

I love the chicken! I dont like the staff. I talked to one of the employees a few weeks ago ( His name was Kaleb) and he seemed to be the only person that understood what I meant. He was by far one of the best employees at the restaurant. We talked a few times and he is amazing. Always finds a way to save me some money. He always seemed to be there everytime I come in. The rest of the staff just argue with each other.

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TI

Timm Reed

This kfc use to be pretty good, now Id give it a fair rating. Seems like things are going downhill.... No honey mustard sauce for my chicken strips, charged me for a large mashed potatoes and gravy, when it was supposed to be a small side with my meal, to much yelling going on in kitchen, and out of soap in the bathroom......

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KI

Kim Hall

It was pretty good. There was a little bit of a wait but they were busy they were out of biscuits but instead she gave me two cookies so I was okay with that and so overall it was pretty good experience

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GI

Gina Dunlap

They use to be my favorite, not now. Couldnt​ get what we really wanted. An not sure when the workers started trying out for American idol. But they need to keep there day job.

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VI

violet price

Staff. And dee is a very great benefit for this place. Makes sure the employees do there jobs and meet the needs of the customers.

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CO

Constance Shults

One of the worst meals we have ever had. Will not go back to the KFC on 30th St. In Heath ever again.

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PA

Patty Cox

I love their chicken and now they have a cookie in the meal. What else could a person want lol

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SH

Shawn Orr

Not too bad has its goods and bads friendly service. Management is a bunch of assholes

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JO

Joseph Briner

Replaced by popeyes for my chicken sorry guys..youve gone downhill.

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JU

Julie mcknight

The food is never fresh and always greasy the restaurant is dirty

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LI

Linda Chadwick

Chicken was left in the warmer to long and all dryer out.

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CH

Christina Wilkin

They have the best chicken, and spectacular side dishes!

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MI

Michael Veltri

Prices r too high and the portions r too small

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MA

Matthew Sutherland

Friendly service good fast food.

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WY

Wyatt Elkins

Typical delicious KFC chicken.

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A

A Private User

Usually good, friendly staff

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SI

sil2voice

Good food, friendly staff

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BE

Bethany Carr

Love Nashville hot chicken

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ST

Stan Evans

Good food, nice help.

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MI

Mike Hayes

Extra crispy chicken

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RO

Robert Koon

I got good service

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BR

Brian Sies

Good place to eat.

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