Address: | 353 New Leicester Hwy, Asheville, NC 28806, USA |
Phone: | +1 828-254-8388 |
Site: | pizzahut.com |
Rating: | 2.8 |
Working: | 11AM–11PM 11AM–11PM 11AM–11PM 11AM–11PM 11AM–12AM 11AM–12AM 11AM–11PM |
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Anonymous User
Ordered pizza half cheese half meat. One of the cheese slices had bacon on it. I thought it was the whole pizza. My mistake! I called and complained I wasnt rude i didnt raise my voice and she kept saying "i know there was no bacon on it" and the girl started making nasty remarks under her breath. I went down there i was irate and yelled i wanted to speak to a gm she said she was i asked for a district managers name she said she could release his full name. Then she said she was assistant manager and i told her i wanted a gm not assistant manager or manager on duty. I admit i was yelling. She told me to "get the h*ll out of the store" and not come back. She offered a refund as i was walking out the door and i continued walking and then she said she was leaving a "note" about me like it was a threat or id go back again. Look, i wasnt my best. But i wasnt rude until the chick was rude first but guess what i was the customer in the situation and that girl was rude immediately.
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Stephon Moore
Worst pizza hut ever. The first time I ordered delivery they didnt even cut the pizza. I decided to try delivery from this place again. I had a few friends over to hang out one day. We ordered again and the delivery man never showed up. I called the first time and was put on hold for 8 minutes. I called back in which the lady said that the pizza was delivered 30 minutes ago. I explained to her that no one came to my door or called. She basically just said sorry and hung up. Never again will I eat or step foot around this place. An absolute joke.
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sherah linebaugh
Other than being ignored for a good few minutes while standing at the counter to order...I was excited about their Wednesday wing special and when I finally got to order, I was told that they werent doing wings for the rest of the night because the oil was black (gross!) And it takes 3 hours to change it and get it hot again. Maybe if they werent too busy goofing off they couldve changed it earlier. I will not be ordering from here again.
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Bryan Whitson
We live 5 minutes from this Pizza Hut. Twice I have ordered and was told it would be here in 45 minutes and both times the pizza was almost 2 hours in getting here. When I spoke to the manager, all they would say is well....we get backed up. I WILL NEVER ORDER FROM THIS PIZZA HUT AGAIN. Since I have to leave a star, I will choose a 1 however, they dont even deserve that.
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Kendra Brown
Was in here just a few minutes ago & walked out due to 2 of the employees arguing with each other across the kitchen with a waiting room full of customers who one had been there over an hour! Not to mention the delivery driver cussing about the "out the door time". Ridiculous. Theyre close to our home but never again.
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James Grindstaff
So ordered good over an hour ago now said it was supposed to be delivered 15-20 minutes ago. Called store and spoke to someone said it was being put in the oven now. Spoke to a manager and he wasnt helpful at all and was kinda rude. Not ordering from this location ever again....
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Josh Folse
Sometimes its hit or miss with this pizza Hut. The last two times Ive ordered from here the pizzas have been excellent. The delivery times were exact. Ive had a couple negative experience here but the good have definitely outweighed the bad. Very happy with this location.
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A Private User
The food is always great when we order from this Pizza Hut. I always get it to the table, still hot. Jesse has been our delivery driver and hes awesome! Always on time, and always looks nice and professional. I would recommend this Pizza Hut to ANYONE! :)
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Brady Ford
Just leave it alone. They consistently forget items and then would rather waste the order and their own time having the delivery guy come back to get it.
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kasey webb
They never answer the damn phone the foods so cold everytime and they take hours do they even have a manager and is this even a corporate store?????
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nicci howard
Worst service EVER! Ordered our food and was told 20 minutes. 25 minutes later it hadnt even been made. All they could say is Ill make it now.
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MaryLynn Bennett
Took 45 mins to get the pizza just waiting there. The pizza tasted really weird and the crust was super super thin (we ordered normal crust).
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Jan Banks
Good pizza! Pizza is still GOOD! But why does the same pizza that costs me _10.70 at the window, cost me double to be delivered??
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Debbie Allison
Ordered a meat lovers, hardly any meat,no cheese and the taste was not good.Very disappointed
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James Brown
Best Pizza Hut ever- Best Pizza ever! I order my pizza only from this Pizza Hut!
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Chuck Franklin
Pizza was awesome.. Loved it! Actually ate inside. Enjoyed it a lot!
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candace moore
Always late for delivery and always greasy and gross!
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Rhonda Inman
Tried to charge more then the menu said. Very rude
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Angela Dillon
The guys working there were slow and awkward acting
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Kaelyn Rogers
Horrible slow service. Rude workers.
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Tina Graham
Friendly staff
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Michelle Williams
Good pizza!!
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Derrick Ledford
Great crust
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jizzy hall
Good people
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patrick vermette
Very good
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randy murray
Slow
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Mike Newman
bad