Olive Branch Family Restaurant
| Address: | 2343 Union Rd, West Seneca, NY 14224, USA |
| Phone: | +1 716-656-0517 |
| Site: | theolivetrees.com |
| Rating: | 4.2 |
| Working: | 7AM–11PM 7AM–11PM 7AM–11PM 7AM–11PM 7AM–11PM 7AM–11PM 7AM–11PM |
Location
Photos 100
Reviews 24
NE
Ned Guadagna
Been coming here at least once a month since they opened. They are building a addition probably due to much deserved success. Breakfast lunch or dinner. Usually great food. Owner comes by and says hello to everyone. On Friday June 30th we went there about 7 pm or so. My wife was having her first real meal in 4 days due to surgery. All she wanted was a good home meal. I ordered a fish fry which was real good. She ordered the meat loaf. It came out cold and the meat loaf looked like it was microwaveed after being frozen. Turned her right off. She had one small fork full of Mashed potatoes. She sent it back and curtly said never mind she doesnt want it back. Later she apologized to the waiter if she he was rude. He said he offered to warm it up and you said no. Its no skin off my back. Well, we will go back because one bad experience wont kill it for us. But, it will be a while before we return. If this was our first time there I would say we would never return. Usually Great food dont get the meat loaf. Waiter needs to learn customer service skills.
DE
Desirae Lechner
My dad brought me home a take out fish fry. Once I took my first bite, I noticed I had a huge piece of hair in my teeth within the contents of the fish. When I called the restaurant to let the owner know, he said he wouldnt issue a refund unless I brought it in to show him. The whole point of take out is for convenience. Whenever I have had a concern with my order somewhere, I have never received resistance. The customer is always right. If you go to a chain restaurant, its no questions asked. I just wanted a credit to use on a future meal or for them to advise me they could take it off the credit card bill. Ill consider this next time I have to choose between a mom and pop or a chain restaurant.
DE
Devon Griffen
Server didnt bring us silverware. My girlfriend ordered the open face Chicken Slovaki, no dressing was brought with it. She ordered extra dill sauce, didnt even receive the original amount. I ordered the Baconator burger special and bit into what appeared to be a straw wrapper. My daughter ordered pancakes and bacon. The up charge for the bacon was 1$, she received one piece of bacon. I will never eat at this place again.
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Paul Repasi
Just left there ordered beef on weck beef was dry and full of gristle and fat my wife ordered a cheese burger came to the table burnt. Never going back the new owner even sells candy bars place was good under the old owner now it is bad, give it a month and the parking lot will always be empty. Anyone know where the old owners are there food was good.
JO
Jonathan Lang
Me: "Id like the seafood bisque." Waitress: "Theres no seafood bisque today." Me: "But it says it is the soup of the day in the menu" Waitress: "No, the daily soups are on the front of the menu." Me: Then why does it still say that its the soup of the day on one of the menu pages?" Waitress: "We put the daily soups are on the front of the menu."
MA
Mark Paladino
I ordered a strip steak dinner. The steak tasted funny. They then provided a porterhouse steak. It was awful. The steak looked and tasted like it was seared then cooked in water. I had never in my life complained about restaurant food anywhere or sent it back... ever. But this was the first time. I literally could not eat the meat.
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sue baginski
Came here for the first time and was amazed at the amount of food they give you, two meals in one. Had the beef slovakia dinner and it was huge, they brought it out on a platter and it was cooked perfectly. The Greek dressing was the best I ever had. The service was fast and friendly. Can"t wait to go back and try something else.
AN
Andria Baunee
The food was terrible. My family and I will never, never ever eat here again. The waffle was squishy, the spaghetti full of water, the grilled cheese was cold, the hot dog buns stale. My husband said the eggs and toast were good. So easy the eggs and toast or avoid.
MA
marcelo carlos
Ordered chicken soup and it was very flavorful, for entree i ordered broiled shrimp with rice & veggies they brought to my table steamed shrimp seasoned with Adobo and canned rice with canned veggies. I felt disrespectful and paid the bill and left
GA
Gary Gunsher
Stopped here for the first time. Nice friendly staff. Had a chicken sandwich, it was huge and very tasty along with a big portion of hot crispy fries. Coffee was very good. Reasonable price. Was a terrific meal to end what was a terrific day.
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Henry Bergmann
Cozy atmosphere, friendly owner and employees, plus tasty food! For Greek/American cuisine its my new go to place. Very clean, food is fresh. They can be very busy, but thats a plus, an empty restaurant, is empty for a reason.
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Danielle Campbell
Went during Lent on a Friday, had to wait but very worth it. One of the best fish frys I have ever had. Can tell everything was fresh and homemade. The 4 others I was with completely agree. Big thumbs up.
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Dave Darling
Ordered pancakes and they were barely cooked, looking white in color. They have the same problem when you order toast, bringing you what looks and tastes like stale bread. Scrambled eggs were good.
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Beau Carlisle
I almost didnt discover this place. I searched for restaurants in the area and this didnt come up so I checked Yelp to see whats nearby and found this place. Probably should update the Google Listing.
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Stan Beattie
I took nine friends here for a meal of their choice and was pleasantly surprised at the reasonable cost and the attention we receied. great food well served . not a single complaint well done xx
MI
Mike F
This place is GREAT if you dont leave with a doggy bag your a great eater Food price quantity they will fit your group size in soon there addition will be done and now there outside patio is open
CA
Cathy Roland
Staff is very friendly and inviting. I ordered a Grilled Cheese with Ham, too much Ham and very little cheese. But thanks to the Waitress, I will definitely be back and try other menu items.
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Lisa Curry
My husband and I stopped for breakfast. The waitress was excellent with taking our orders and checking on us regularly. The food came quickly and was very tasty. Will definitely go there again.
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Rhonda Sunderlin-Knox
The food was very scrumptious! Large portions for great prices. The serving staff are fabulous and the owners make you feel part of the family! I love going to this restaurant!
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Jennifer MacNeil
I love this place - family owned. They are always there, greeting, serving wherever needed. Food very reasonably priced with big portions. Wont leave hungry thats for sure.
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Timothy Panicali
Awesome food and wonderful customer service... My Mom and I ordered the sandwich special with gravy on the fries... guarantee this restaurant will not disappoint. Thanks Tim
MA
Mark Beehler
Outstanding service in a family friendly casual restaurant. The food is very good and there is something for everyone. Be careful- the portions are huge, a great value!
JE
Jennifer Ellicott
Food is just okay, think it used to be better. They fancied up the souvlaki which wrecked it for me, but they also no longer give a veterans discount and that stinks.
MA
Matt M
Everything at this place is excellent. All homemade, including bread. Portions are large and prices are more than reasonable. This has become our new regular place.
