Address: | 54 Montauk Hwy, Water Mill, NY 11976, USA |
Phone: | +1 631-283-4255 |
Site: | princessdiner.com |
Rating: | 2.9 |
Working: | 6AM–10PM 6AM–10PM 6AM–10PM 6AM–10PM 6AM–11PM 6AM–11PM 6AM–10PM |
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Riki Morales
We arrived at the diner and were nicely approached. The woman came to our table and we ordered two waters. She brought back the waters fairly fast and the person I came with had come to find there were seeds and a bunch of other unknown substances floating in his water. She apologized when we asked for another, she then came back to the table 10 minutes later... and brought us two bottled waters instead. We then ordered very simple meals mine a bagel with cream cheese and a side of home fries and my boyfriend ordered a hamburger medium rare. She came back twenty five minutes later with just my bagel that already had cream cheese messily slabbed onto it and burnt. "They burned it" she said. I looked at her confused because this is all she had brought me and my boyfriend out and she knew it wasnt right. She proceeded to say she would get me another and when she brought it out ten minutes later along with the other food we were a little shocked. The homefries had a spit like consistency, almost like baked ziti cheese whenever I lifted it off the plate.. and my boyfriends hamburger was basically raw in the center. When we were ready to pay it took fifteen minutes for their card machine to work and it apparently wasnt the first time. The place is kind of dead and according to other reviews has been getting worse. They seem short of staff, and customers at this point. They definitely need help because apparently they used to be very very good.
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Jon M
Growing up I went to this diner coutless times, but unfortunately now I dont think i will be going back. My last visit we waited at the door for a few minutes with no line and virtually no cuwtomers inside, just staring at pretty much empty pastry displays waiting to be seated. Got seated and then waited for the people who came after us to have their order taken before we were even approached. Food was OK but nothing special. We finished eating and had a nice long conversation to pass the time waiting to get the bill. Finally I went to the cashier asking for the bill and their excuse was that she didnt want to bother us because "she saw us still eating"...THERE WERE NO PLATES ON OUR TABLE! So I get the total and go to grab my debit card and the owner immediately scorns "NO CREDIT CARDS!" I let him know it was fine I would just pay cash and he seemed sour the entire time. Frankly this place has been getting more expensive and less quality for years now. I mean the last 3 times I went there in the past year the same brown leak stained ceiling tiles still hadnt been replaced! The bill for 2 regular breakfast and 1 small side was over $30!!!!!!! I just think this place has no appeal at all anymore, which is tragic because it was a staple in my life growing up.
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Jessica Hilbert
Very upsetting. After exploring montauk me and the other people I were with were starving. Coming across the "princess diner" we entered the diner. Were seated, but then proceeded to wait for aprox. 15 minutes before anyone even took our beverage order.. the man who served us was excellnt and running around between 4 tables. There were 5 total, the "waitress" rhat was working had a very poor attitude and was extremely rude from what we could hear. Food was decent, but was extremely over priced for the overall quality of the meal. All in all, if youre desperate give it a chance.
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Ray Maramara
USED to be great but recently (2017) its really bad. I used to get perfect Eggs Benedict but now, the eggs are well done and when I ask for very well done fries, they come soggy. Service sucks, and apparently there is a new owner and a new chef; and the old owner helps at the register. Probably more for show. Waitresses are walking around doing nothing while were waiting to get served, Whats up with that? Well, theyd all better look for another job. Im not going back there.
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Ryan Hodgkin
Overpriced dump! Walk... No, run far away! The Cockroaches wont even eat here! $20 for mac and cheese which is the consistency of elbow macaroni with American yellow cheese melted over the top of it. $15 for a two scoop ice cream. Were not even talking Sysco quality food, I think they buy from BJs or Sams.
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Christian Haerter
This place is no longer what it used to be. New management, the loss of kitchen staff that had been there for 20 years, the loss of front end staff, higher prices, and mediocre food are now the hallmarks of what used to be a local staple.....a truly sad decline of a former favorite place.
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Dalila Ventura
The food is so horrible...no taste, no flavors, so disappointed and the prices are so expensive, because of the kind of the food the server, for trying a new place I had a such as bad experience.. The only one star is the people who help cause the food was so bad...
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Frank Polanco
Any negative stars available? Will def get -5 stars after waiting for 30mins after being seated, without even a glass of water served while 2 other tables that got there after me and my party arrived got served first. Guess is a matter of privilege.
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pasta prim
Waitress brought the first glass of water. Didnt ask what I wanted to drink after that. Brought the appetizer plates and saw them stacking up when I had my dinner. But did not ask if I wanted more water and got rid of the plates when the check came
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Mike Pistic
Went there for lunch and had a good shrimp sandwich on a whole wheat bread which was fresh and not too heavy. The tuna salad wrap was just OK as well as the onion rings. The water though has a strong taste of chlorine and its hard to drink.
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Michelle Lynn
Food is bland, and my bacon was almost raw. This diner has been steadily going from ehh to worse. Service is ridiculously slow. Come every year on way to Montauk, but after this year we wont be stopping again.
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Mike P
The diner is a staple for me & my family! We each have our favorite dish! From reubens, tuna melts, awesome omelettes OH cant forget their Greek salad best on LI! If u havent tried it I highly suggest it!
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Jordan Dunn
Owner/manager was very nice but had a horrible dining experience. The food was bland and the waitress tried to charge us for food we didnt order. Needs some new life.
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Dale Gilliam
My step sons works here, but, prior to that, it was and still is the "go-to" place to meet and eat! Great staff, great atmosphere! Highly recommended!
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billy Cinotti
Seated quick, but then waited along time to be served, $20.00 for a bacon cheese burger deluxe & a coke & charged extra for lettuce and tomato.
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Rae Pendleton
The service was horrible, food was ok, what they did have. Had to change order couple of times and serve ourselves because the staff was so bad.
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Sydney Dratel
gross, overpriced. i ordered hot chocolate (which was probably around $3) and it was absolutely just powder mix and hot water, disgusting.
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Jose Gomez
I ordered chicken Parmesan and the chicken was rubbery, the pasta was over cooked and the service fair.
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Daniel mastergaming
Great food great service you should go to this place gonna come back again if you like dinners
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Gracie Bateman
I love the Princess Diner i have been going there since i was a baby!!!!!!!!!!!!!!!!!
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Mike Cornell
Horrible service. Horrible food. Avoid this place at all costs. Avoid. Avoid. Avoid.
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Salvatore Cimino
Dont let traffic make you stop. Only 1 mile to town with numerous better options.