KFC

Reviews 14

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John Fisher

I entered their Levittown, NY location on 1/15/17 & waited on line like everyone else. I was the last person on line. After waiting around under 10 mins, it was my turn. I was in the middle of placing my order when someone who was seated walked up & wanted to add on to his order that he already got. Instead of telling the person that he would have to go back online in back of me (there was no one else on line, I dont see how this would have been a problem) the counter person proceeds to cancel out my order (I didnt realize this at the time) & take his. Right as I am in the middle of placing mine. There was no apology, no please give me one min, clearly nothing from the other customer. Just took his attention off of me & decided to help the person who had already had his order completed. After waiting around another 5 mins, I was allowed to finish my order. Only at this point, not realizing that I had to start over again. I questioned why I couldnt finish placing my order when he took the other person & he just shrugged it off. I asked to speak with a manager & I was told that there was no manager available at the moment. I went home & did the survey on the receipt about my experience. I had selected that I would like to be contacted regarding my experience. I received an email on 1/19/17 with a general form apology & it stated that I would receive a voucher within 7 to 10 days. To date I never received any voucher, nor have I been contacted yet. Ive contacted KFC corporate & the store numerous times since & no one has gotten back to me. I called their customer service line on 2/17/17 & was told that there was no case in the system for me. They said they could open up another case for me & I proceeded to tell them about my experience again. I was then told that someone would contact me within 48 hours. That never happened. I then contacted them again through Facebook & was told that a voucher was sent out on 1/23/17. You know, on the case that was supposedly not in the system. Nothing ever arrived at my house. I was also told again, that someone would be in contact with me. Again, this never happened. Ive called & sent messages to KFC every day since & no one has taken one min to return a call. This is beyond unacceptable & really bad business.

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Chad George

I walked into this location on 7/16/2017 at 8:45 PM and requested a freshly fried bucket of chicken from the lady behind the counter. She refused to put any new chicken in the fryer even after I said I was willing to wait. I didnt want the chicken that was sitting around because she told me it had been there for 2 hours! I as a customer ended up walking out without any food because the lady did not want to cook any fresh chicken. Very Bad Service.

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Anthony Nalli

Honestly it was kind of gross. Some will say that KFC is always that way but a decent KFC experience will give you fresh fried chicken for whatever its worth. On this occasion at this location is was a greasy, soggy mess. The service was unspectacular so I have to think no one working there cares much about anything. Needs some management attention I suspect.

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William Kucmierowski

I wish I could give this location a higher grade; however my drive thru orders are quite often screwed up and the management doesnt answer their phone. Sadly, they refuse to compensate when you return to complain.

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John Wilmot

Nice and clean with a cashier that doesnt know how to count. Too bad im honest and gave him back the money.

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Mauricio Escobar

La comida es excelente

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John Cordeira

Great supermarket with variety of great grocery options.

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Sam Hanafi

It was very clean and the staff was very helpful.

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Rosemary Rivera

The food was great and inside very clean

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kathleen craddock

I always forget KFC sucks

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Tammy garcia

Love there mash potatoes

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Anthony DuBrino

Quick and very friendly

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L Travaglino

Good food good prices

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Josephine Sepulveda

Love the pot pies!

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