Carvel
| Address: | 480 Patchogue-Holbrook Rd, Holbrook, NY 11741, USA |
| Phone: | +1 631-472-2722 |
| Site: | locations.carvel.com |
| Rating: | 3.8 |
| Working: | 11AM–10PM 11AM–10PM 11AM–10PM 11AM–10PM 11AM–10PM 11AM–10PM 11AM–10PM |
Location
Photos 27
Reviews 7
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D Michelle Mojica Brown
First EVER bad experience at a carvel in 40 years! Went in and ordered 2 med sundaes & a box of 6 cups. The girls (2 couldnt handle my order) put about 1tsp of pineapple and a ton of nuts on one, we found three strawberries in the other. The 2nd girl was on the phone "fixing" the register. She couldnt figure out which of the 3 was the fat power wire. I stood there for 5 minutes before I asked the 1st girl if she could add my order on the calculator she was playing with the whole time so I could leave. The girls were both confused. I said punched 5.69 x 2 + cost for pkg of cups + tax %. They both stared at me. 2nd girl asks man on phone if they could do this with register closed. They added my order and said with "2 extra toppings" my order came to $24.11. What?! Toppings is what makes it a sundae. They didnt even offer cherry or whip cream. Will never go back. Disgusted and annoyed.
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Jessica Mcavoy
The girl behind the counter asked if we were ready and when we said yes she scowled at us like she couldnt be bothered. Asked for the special cone with sprinkles on the edge and soft serve ice cream with sprinkles. There was no height to the ice cream, it was flush with the top of the cone! I go here ever week and order the same thing and she chinched on the ice cream like I was taking money out of her pocket! This is the last time I go here , there are too many other Carvels around to be treated this poorly and stingy by people who dont want to work.
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Michael Dillon
Wow, i was shocked by the service at this location. The employees that work the counter dont care about their job or the presention of the service this is now the reflection of Carvel. They are inconsistent with portions and the ice cream is bearly in the cone meaning it could just fall out. It is a shame this has happened more then once. this is the third time my girlfriend and i have been there and it will be the last. I wont shed a single tear if this location were to close.
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Tara Mulligan
Such a rip off!!! I paid $19.01 for two large sundaes??? It was originally $22 because I asked for extra toppings, I had to ask them to remake it without the extra topping. Absolutely ridiculous! Never going back again
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Jennie Ehrle
Very friendly all the times Ive been there. They also made my sons 1st birthday cake with pictures and Disney theme. It came out great.....
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Ross J
Litt
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Dennis delagarde
Its icecream
