First Class Bagels kj bakery
| Address: | 1976 Deer Park Ave, Deer Park, NY 11729, USA |
| Phone: | +1 631-586-9532 |
| Rating: | 3.6 |
| Working: | 5:30AM–6PM 5:30AM–6PM 5:30AM–6PM 5:30AM–6PM 5:30AM–6PM 5:30AM–6PM Closed |
Location
Photos 77
Reviews 9
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Loretta Wigger
The first time I went there I ordered rainbow bagels with cream cheese for my kids and omelette with whole wheat toast for myself, well there was only one person before me it wasnt busy and I waited at least 20 minutes or more for my order, but I was ok with that as long as the bagels and food were worth the wait, well it wasnt. My kids said the bagels were hard and chewy and they put a thin layer of cream cheese on them, my kids didnt eat them, and also with my omlette being that it was to go I would have expected a knife and fork, I got none and they forgot the butter on my toast, lol for the money I paid I couldve went to the cheaper smaller bagel store and it wouldve been better. I didnt totally write them off though I went back to get sweets from there bakery today and I figured there probably good, I got 2 cannolis and a rainbow cupcake for my 7 year old. The cannoli cream in them were really bitter it was weird Ive never tasted anything quite like that after one bite me and my husband were scared we were gonna get sick and threw it out, it tasted like a chemical in it or something very bitter and gross, my kid was ok with her cupcake though but honestly she didnt finish it all either but she said she liked her cupcake. All in all horrible experience with there food both times I would never go back. No 3rd chances.
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Christopher Benitez
I live fairly close to First Class Bagels, so naturally Ill visit from time to time for a nice breakfast. Its one of those places that you walk into and almost get taken back by how much stuff is available. There are a ton of pastries, cakes, cookies, bagels, and pretty much anything else you could find in a deli, bagel store, or bakery. A lot of the items available look and taste alright. Yeah, just alright. The food and baked goods are not really anything special once you bite into them, but I really dont have a problem with that, seeing the price isnt overly ridiculous. The only major issue with this place is the service. On multiple occasions Ive been given an attitude by the cashiers for any number of reasons, the most aggravating being their almost refusal to make a "Custom order". My custom order was a sandwich they had on their menu, but on a bagel instead of a hero. The mere notion of it resulted in a disgusted look on the womans face and she threw a miniature tantrum before finally caving in and making it. All in all, theres no reason not to stop by if youre in the area, but dont ever go out of your way to go here.
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Gary S.
They have a decent array of sandwiches. I like the place as a deli rather than a bagel place. I have found that the bagels are doughy, which probably means theyre not cooked as much as I prefer them to be cooked. Theyre tends to be very long lines weekend mornings and any lunchtime. I dont think that their food preparation production is up to the amount of customers they have and so you should be prepared to wait 20 minutes to get an order prepared during peak hours. Also a note of caution if you were looking to buy bagels and lox for the family for a weekend morning, a tradition for many families, their price per pound on sliced nova and hand packed cream cheese is jaw droppingly high. And if you get the lox sliced to order it takes a very long time. The pricing on the cream cheese and the lox is so extreme, I have taken to buying cream cheese and lox at ShopRite in Commack where they have sliced lox to order. Its half the price.
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Dominick Resca
Edit from my original 2 star rating: I was in a pinch one morning decided to swing by this location. I expressed to the employee how I have had issues in the past and the employee behind the counter was extremely understanding. She must have been aware that it has happened to others in the past due to how understanding and caring she was. She ensured me that everything would come out perfectly. Which it did! I come here every week now. They now take more care writing down the order instead of trying to just memorize it. This establishment realized their faults and are making strides to improve. Dont leave this place without checking to make sure your order is correct! Ive had my order messed up two times in a row! I hate to pay extra for something to be put on my sandwich and it not be there
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Sb Sb
Im completely disgusted and done with them. I just went in, gave my order of a couple of muffins to a sweaty slow kid behind the counter, and watched him wipe the sweat from under his nose and down his face with the palm of his hand. I then watched him open the case with the muffins and grab a muffin to wrap for me WITH THE SAME SWEAT LADEN UNGLOVED HAND!! Grabbing the top of the muffin with the palm of his hand. Did I mention ungloved? For the up charge they have on everything in there, youd think theyd at least be able to buy a box of gloves for the employees to use. Or, if thats too much to ask for maybe just review basic food safety and hygiene with them.
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Melissa Papile
I called to place an order and my son changed his mind so I politely apologized and said I will call you right back to not keep him on hold and when I called back he said to me " oh youre gonna place an order now?!" I said to my husband that I cant belive he just said that. Then he told me " thats right I did say that!" So I told him never mind that I will just call somebody else and he hung up on me. What awful customer service! I will never go there again! Not to mention that they are extremely over priced!
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Peter Donohue
I have been going in here once a week for about 6 Months and my breakfast is wrong every other time. But I keep trying because when you walk in the selection is amazing and every thing looks delicious. But I am disappointed every time by the potatoes that come with an omelet. Probably made once a week and barely reheated. The toast is barely toasted. The omelets have all the right ingredients, but poorly executed. So much potential, just need to add that "love" to the cooking.
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Frank Abel
I called in a break order bagel was on and sandwich was ok nothing great had to wait on a line for a while to pay for food that been called in but I went there for lunch grabbed a salad form the all ready made food counter had 2 people in front of me had to wait almost 20 min just to pay for a drink and salad I will never go back here into this place Plus people are little nasty attitude and no one got gloves on
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Robert Vecchio
Used to be good. If you like to wait 20min to have your order done incorrectly this is the place for you. Last 3 times incorrect order when i got home. Bagels also were undercooked with the middle being a little raw. The Plain bagels were sweet.. I guess a spin on the ingredients. Not for me. Im gonna have to drive to wallys in NB.
