Address: | 440 S Riverside Ave, Croton-On-Hudson, NY 10520, USA |
Phone: | +1 914-271-2800 |
Site: | prontocroton.webs.com |
Rating: | 3.5 |
Working: | 11AM–10PM 11AM–10PM 11AM–10PM 11AM–10PM 11AM–10PM 11AM–10PM 11AM–10PM |
AL
Alexandra Stock
I am appalled at the behavior displayed by the manager on duty possibly the owner. Her demeanor disgusted me and if I could give zero stars I would! My family stopped by this establishment to grab a bite to, I wish we hadnt but we were unfamiliar with the area and passed by this place. After experiencing the racist attitude of this staff member we did not even want our food. This is what happened... When we entered the pizzeria my family ordered about $70 worth of food and pizza, due to the fact that there were so many of us (including 4 hungry children) we asked if there was anything larger than individual sodas for our group and the cashier instructed us to grab 2 liter bottle of soda from the case. After bringing the soda up to the counter and placing our order a blonde woman who I assume to be the manager/owner came out of the kitchen area yelling that we were not allowed to buy the 2 liter soda because she would lose money, we then offered to pay additional money for cups and ice. We told her that the cashier instructed us to get the 2 liter to which she replied that her employees dont know anything and that they were new. She then rolled her eyes and made us pay for cups with ice. When we asked were we could sit she said that the only place we could sit was at a table by the door, mind you it was freezing outside and there were plenty of other tables open and other people sitting in the dining room area. When we asked her if we could sit at a different table because our children were cold she scowled at us and exclaimed that the other tables were for her customers...even though we just spent $70+ I guess we werent customers! There were plenty of people sitting on the other side of the restaurant eating single slices and yet we were discriminated against and forced to sit where she felt we belonged. As a result to this treatment we demanded our money back and this had been only about 4 minutes since we places the order. The moment she heard "refund" she tried to act like our food was ready and that we could not get our money back. We challenged her lie and said if it was ready to bring it out right away. After going to the kitchen she returned with nothing and reluctantly gave us our money back with a condescending nasty attitude. This is not the type of establishment you should be supporting or wasting your time with. I guess because we looked like her employees she thought she could treat us as such (not that anyone should treat another human being that way). Unless you would like the same experience I reccomend staying far far away from this place!
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wacky wings
Went in tonight and orde red the 10.00 large pizza special. Never had their pizza and thought I would give it a shot. They prepped a pizza from scratch and placed it in the oven. I went to shoprite and picked up a few items. Went back for the pizza and went home. They switched out the fresh made pizza and was replaced by an old one. The pizza cooled off fast. Pizza slices were overlapping but the cheese was perfect. No cheese shift. The pizza dough was stale. The cheese was dry and orange. What kind of business people are they. They lost me and Ill spread the word. If by chance you orderror a pizza from there, stay in and make sure they dont swap out. Untrustworthy and deceitful.
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Joe Vapeie
Staff does not know how to take a simple address. They called us 2 additional times and could not get it right. The second time we spoke to them my wife spelt out the address and still needed to call a 3rd time. At this point we tried to cancel and were hung up on. The lack of professionalism is sad, NEVER eating their dry overdone pizza again. From the time we called, to receiving our small pizza took an hour and twenty minutes. This was the second time ordering from here and both times were not satisfied with the delivery.
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John Courtney
I have been eating Prontos food for years and their service and food have always been excellent. However, I have never felt compelled to write a review until today, when they messed up my order. I got the delivery, and upon realizing there is no way this thing they gave me was a Chicken alla vodka dinner, I gave them a call to let them know and they rushed over the right dish in less time than it took for the original delivery! Five stars!
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Martin Glynn
They offer specialties on the weekends only. I had the Osso Buca which is one of my Italian favorites. I generally prefer it a little spicier than they did it, but it was very good. For $19.00 it was an excellent value. It included a house salad which included arugala and sauteed spinach as as side dish. The spinach was excellent! (no kidding - leaf spinach, lightly blanched in garlic and olive oil)
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John Leuenhagen
Great food, not so great service. Personally, I think its worth the hassle as their slices are larger and more tasty than Capriccios II. They do have a more upscale dining area though, if thats what youre after.
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RagingGrannySixty4
My husband and I eat at Pronto all the time. I love their gluten-free pizza, but I cant say whether its safe for people with celiac disease. Im gluten-intolerant.
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Inner Academy
Very nice people and place, but most importantly BEST PIZZA IN NEW YORK! I have tried many if not most of them, TRUST ME!
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Laura Xavier
The best Italian Food in Croton,,,,,,,,,, The Shrimp Fra Diavolo is awesome. Staff is courteous and always friendly.
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Joe Sepe
No, actually the staff is kind and they can easily take an order over the phone. The salad and garlic knots are amazing,
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Chad Norris
Portions were big. Food was OK. Id come back if I was in the area but Ive had better Italian food.
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Matt Pam
Went once. Never again. I rarely give a bad review but yuck. Dominos is better.
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Kathleen Troyanos
Great food, wonderful pizzas and very friendly staff. Love this place!
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Philip Forzaglia Jr.
Food is great!!! The service is AWFUL. Rude, and unprofessional.
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Nikodem Grzesiak
Amazing food, very nice staff! Will definitely come back again!
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EricSparks Gaming, Stop Motion, and More
Food takes a while, pizza is ok, garlic knots are great
EA
Earl DePass Jr.
Decent New York style thin slice pizza. Fast delivery.
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DeAndre walters
Good pizza pretty good price for A large
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Gregg Tucci
Great good wait staff is very pleasant
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Tonya Merchant
Great pizza and salads.
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Wade Wilson
I miss Bella Paula
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John Kenneally
Best service
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DANNY VANEGAS
Great food