Starbucks
| Address: | 316 Rockaway Turnpike, Cedarhurst, NY 11516, USA |
| Phone: | +1 516-371-0238 |
| Site: | starbucks.com |
| Rating: | 3.6 |
| Working: | 5AM–11PM 5AM–11PM 5AM–11PM 5AM–11PM 5AM–11PM 6AM–11PM 6AM–10:30PM |
Location
Photos 76
Reviews 23
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May I just say that I am so over the whole Starbucks madness!! People it is JUST coffee, seriously. But, ironically enough...the staff get truly pissed when you go in and order a plain ole cup o joe... like it is truly beneath them to serve the staple cup of coffee, the very basic ingredient of their whole set-up (uh doyeee)... and Denise...you have likely encountered what I am about to describe: To the staff of Starbucks...listen up...when I am done ordering I will let you know. Please, do not interrupt what seems like my every syllable to ask me whether the last consonant uttered completes my order...really annoying. Please, dont do that. I feel like Im annoying you if I add anything else...bad for business
AN
Anastasia Lonergan
Went in for a rice crispy treat only. Stood at the counter without being acknowledged for a good 2 minuets. When the lady finally came to the counter she flipped my treat over all weird on the counter, scanned it , told me the price.. handed my change and I told her to have a nice day and she completely ignored me and walked away. Im from out of state and I guess maybe im just used to people who are getting paid to provide customer service actually giving good customer service. A smile or a have a good one would have been nice. There wasnt even a line or anything. Oh well, will probably drive to one further away next time I want Starbucks. Hopefully they will be nice there.
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A Private User
Very rude and unprofessional .. the ambiance was depressing as well as their frowning faces. The demeanor of the woman at the register was so disturbing I was sure my Chai Latte would taste as foul. Refusing to pay for her careless attitude, I walked out in dissatisfaction. Additionally my brother who prefers the drive-in also complained to me about the poor service there as well. I would just like to say.. customer service makes Starbucks coffee more enjoyable; I think I will opt for Dunkin Donuts Vanilla Chai tonight and never ever return to that location again. In fact.. Is it me or are all Starbucks now lacking in quality customer service?
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Denise Levitt
This Starbucks has to be the slowest Starbucks I have ever visited. In addition, the customer service at the drive through is horrible, day after day. I visit this Starbucks most weekday mornings and everyday I wait 5 minutes or more at the drive through, every time. In addition, I say "good morning" and "have a nice day" to the woman at the window and get no response. Rather she just continues to have conversations with her coworkers. The manager at this location really needs to work with his staff on their customer service.
MJ
MJ YEN
This is probably the worst Starbucks I have ever been. When they close the store, the knocked heavily n the bathroom door to make the customer out like there is a fire outside. They didnt give warming before it close. They just came and said, we are closed, everyone has to leave. No customer is allowed to be inside of the store. Then a lady standing by the door and watch you pack and get out the store. Its amazing how is type of service can exist.
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Nicole Perez
I love the Caramel Ribbon Crunch frap. But how is it that every other time I walk into this Starbucks they dont have the stuff to make a drink. Even funnier, how is it that you have no plain bagels. Then the reason is because you were open since 5, you know your busy and plain bagels are in high demand, take out the bagels to let them thaw when you see your running low. Problem solved.
JE
JEN PAPPALARDO
Im so annoyed. i used the drive thru. When I go to get my order, the drink I ordered was the wrong size so they had to remake it. I drive off look at my sandwich-its the wrong sandwich! The one I originally wanted they didnt have so I ordered a different one with chicken, which I dont even get-it is an egg sandwich! And they never give a receipt. I will not be going back.
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Cristian Lora
Very slow.. the section where u prepare your drink was worse than any public bathroom toilet. DISGUSTING!!! THEY NEED TO GET IT TOGETHER. HONESTLY. The guy filled up my coffee cup all the way and i ended up burning my hand when in went to open the cup to add my sugar. GET IT TOGETHER GUYS!!!
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Sean Hirsch
easily the worst starbucks on the planet. Service is awful, they are rude, slow, dont know how to count change, and make fun of customers once they leave. The parking lot is impossible to navigate and there is no seating. They roll your eyes when you get a re-fill. AVOID AT ALL COSTS.
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dot shortell
Starbucks is right by my place of work. On those snowy, wet, freezing days this place was my warmth. Love the Grande Decaf Carmel Marchiatto with whip cream (hot)....It was delicious and warmed me up. Went there alot on those cold days. Friendly and warm place.
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Cathy Perez
The drive-thru usually takes forever, the staff more often than not is rude and even when they repeat the order back to you correctly they hand it to you and everything is wrong. When you tell them your order is incorrect they act like its a chore to fix it.
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Jeffrey Diamond
Not many places to sit as most are taken up by wifi hogs. When got to the register to make my purchase had to stand a good 30sec before anyone acknowledged me. When asked about other gift items was just told "over there". Not very friendly.
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Mr Md
Nice store. Very clean but small. Not many seats at all. Mostly window stools. Always busy so.its best to do mobile orders. But make sure you tell them you there for a mobile because nobody like to make eye contact because its so.busy.
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Kimberly Moran
Rude rude rude....talk about a rude staff. They always make it seem like you are bothering them when you ask them to add more milk or sugar or if you have to ask them to remake your drink because they made it wrong the 1st time
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Jenny Sutton
I go to this starbucks occasionally because its the only one near me with a drive through. The service is always SUPER slow, and they almost never get my order right. Ive never been to another starbucks with so many problems.
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Dave Meketansky
Parking is annoying in the tiny lot. Customers here are pretty slow and Ive definitely had better tasting Starbucks elsewhere. However its extremely quiet and the line is never too long.
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Val Celiant
BEST STARBUCKS EVER! (and I promise you Ive been to a lot of them). Service is SUPERB! Food is always FRESH! Smoothies are just right and the store is PRISTINE in terms of cleanliness.
LJ
LJ With no K
Consistently slow service with people that dont even acknowledge your presence. If it werent the only Starbucks on the way to work Id completely stop coming.
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tony Fokshner
Its not fun to come here The worker feel like they dont get pay enough they Burley smiling and they very grouchy Id rather go by my coffee somewhere else
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Dillon Gonzalez
Expect a wait and the staff can be limited in their knowledge. But If you need some coffee and dont want to wait to find another spot, def come here.
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Aaliyah Allen
I recently went to this Starbucks, and they absolutely got everything in my order wrong. Im highly disappointed and do not recommend this Starbucks.
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Ben Abrams
Very little sitting room for that "coffee house" experience. The service is a bit rude when you point out that THEY made a mistake in your order.
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Joey Riz
This is a decent Starbucks with friendly staff. Problem is the parking is non-existent and the drive-thru line is most of the time very long.
