Patina 250

250 Delaware Ave, Buffalo, NY 14202, USA

Address:	250 Delaware Ave, Buffalo, NY 14202, USA
Phone:	+1 716-290-0600
Site:	patinagroup.com
Rating:	4.2
Working:	7AM–11:30PM 7AM–11:30PM 7AM–11:30PM 7AM–11:30PM 7AM–11:30PM 7AM–11:30PM 7AM–11:30PM

Location

Photos 100

Reviews 23

Tom Przybylak

I tried multiple times to get small group reservations. It is very difficult to get a call back or response to an email. This was for business travelers that are regular Westin patrons and Starwood Platinum Plus/Ambassadors. We were told that we could not have an RSVP for 8 people even though open table had several four tops available at the requested time. This was for a Wednesday night with two weeks notice. I Tried again to get reservations for another small group of ten for our holiday dinner. It took several emails and persistent calling to get to talk to someone. Calls were never returned. I eventually called and randomly got someone who penciled us on - but these are very important business meals and my confidence was shot at this point. I called and cancelled shortly after. I realize this is a new restaurant but there are serious Front of House issues that need to be addressed. I dont know many restaurants in the area that can so casually discard relationships with customers that would regularly stay and dine at the hotel and restaurant. This is unfortunate as our team are all Starwood and were looking forward to having a Starwood property in town. Our company will not be staying at the Westin or dining at Patina 250. We will go back to staying at the Embassy and stick to our usual local restaurants. There are too many great places in town that welcome our business for us to deal with this.

Therese Deutschlander

My family and I dined at Patina 250 for my birthday and it was definitely the right choice. The service was exceptional and our server Joshua, made the night extra special. He was attentive to us all and wonderfully patient when answering my dads many questions (the folks dont leave the burbs too much). The restaurant clearly prides itself on its table service and works to set itself apart from other dining experiences, an endeavour it succeeds in on every level. My entire party of 6 felt personally taken care of and special. The icing on the cake was when Josh brought out a separate piece of cake for me with a candle in it in addition to the other desserts wed ordered despite no one specifically saying it was my birthday (the presents were a pretty big give away). I highly recommend this restaurant.

Tina Sallee

Not satisfied. Took 15 min just to get warm water no ice. Food took over 45 min to come out. We werent offerered any bread like the other tables. Food was good cant complain about that. However when she finally gave us our check we waited another 15 minutes because she was apparently outside chit-chatting or smoking. We had to get the manager so he can cash it out. We used a mastercard and also gave cash, he didnt even ask if we wanted change back, I signed it before I can dig into my wallet to give a non deserving tip but he quickly took the checkbook without giving me a chance to tip as to quickly scoot us out of the restaurant. Probably wont be coming back unless its to sit at the bar, usually this type of treatment happens at a bar where its expected!

sami martens

Yeah sure the food was nice, but the service was absolutely horrible! I have never been so diesrepected by an employee like I was by my waiter here. He would make sure and snide comments about my friends and I. He even had the nerve to ignore me when I tried to ask him for more water. His manager was even worse. He looked me dead in the eye when I asked and walked away from me. My friend was even yelled at by our waiter for having a nut allergy and for calling ahead to speak to the chef himself to see what she could and could not eat, rather than having to ask a waiter. I was beyond dissappointed and expected much more than what I got. The food was eh and the service was horrible.

Kimberly Green

We had a great experience with our dinner. The service was excellent. We ordered multiple small plates and salads that were all amazing, and then the entrees came... My husband and I ordered the tomahawk ribeye for 2, and although it was a beautiful cut of meat it had been significantly over cooked. The waiter was genuinely apologetic, brought the manager over who was equally as gracious and took care of it immediately. The restaurant is beautiful, the food excellent (even with our snafu), and the service fantastic. I look forward to going back.

Pilar Brahim

Wonderful experience at the bar. Being helped by Lauren. She was beyond believe. Great customer engagement skills and service. Couldnt decide what to eat, gave great recommendations. Great advocate for your bussiness. Travel a lot and rarely encounter an employee as Lauren. Kuddos to you for having her. She is a keeper!!! Had the duck ...and it was excellent!!! Highly recommend it. Will certainlty recommend the venue and go back when in town again.

Lapaixest Avecmoi

A new hotel at downtown. Nice, casual and beautiful place! I got an omelet for breakfast at the Jakès Café! It was delicious! The coffee was so fresh, the service was fast. The personal nice and professional! Also, you wont hear any noise from the street. The background music is calming! The light, the atmosphere, everything is perfect! Love this place! Ill give it an A++ for now!

John Kelly

My wife and I stopped in during Sunday brunch to have a drink at the bar. Daniel, the bartender was excellent and knew a lot about the area - what to see and do. The cocktails and burger were amazing. Definitely will be back.

Barbara Ross

AMAZING CHEF FORD!!! We sampled just about everything on the menu while we stayed in Buffalo and loved the place. So nice to find a great dining experience in western NY. The staff was so nice, warm and welcoming.

Chad Rychlewski

I frequent the bar for dinner when I stay at the Westin. The bar staff is very friendly, food is great. Try the pierogies, smoked wings, and the duck. Maybe not all in one sitting!

Richard Wilkinson

Horrible all around. Steak undercooked. Sent back and came back undercooked. Sides had no flavor. Dont waste the money. Plenty of other options in buffalo.

John Reeve

Best meal in town, hidden I in Delaware North building. Solid service, tempura cauliflower was cool. Best burger in town

Vince Wagner

Food was great! the atmosphere is clean and modern. Overall very good quality and service

George Junca

Sat at the bar, bartender was great. The Mediterranean seabass was outstanding.

Maureen Malone

Beautifully plated dishes, attentive staff, posh setting.

Mark Neusatz

Pricey but great ambiance and service. Great food too

Rob Roth

Love the location, menu, drinks and bartender