Bedford Cafe Restaurant
| Address: | 1 Bedford Park Blvd, Bronx, NY 10468, USA |
| Phone: | +1 718-365-3446 |
| Site: | bedfordcafebronxny.com |
| Rating: | 3.8 |
| Working: | Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours |
Location
Photos 100
Reviews 13
TA
Taylor Sumpter
Horrible. The cashier asked me to pay prior to eating. Big mistake. When I was done eating, someone came to take my plate when I was still enjoying my beverage, the waitress came over for the FIRST time in 26 min. She didnt ask if I enjoyed my food, would like to order anything else (upsell) or even refreshed my water. She rudely asked me to move to either the bar or another table because "there was a party of four". Greedy and rude. I was on my cellphone. Once, people pay you heard them out like cattle not mention that I was the only Black woman in the restaurant. Two single older white males were also dining alone and neither were approached with the same request. I received absolutely no hospitality or customer service. I was there 25-30 min and not a soul helped me order more food or drink or checked the quality of the offerings. This was my first experience and last. They will not receive another cent of my money. I ordered the California omelette and the avocado was a cooked lifeless mushy texture. The food was under-seasoned. The toast was slightly burnt but edible. Drinking water was the best part of the meal which was rudely interrupted.For $9, and the humiliation of being "selected" to leave your dining area for a larger party, its not worth the trouble or money. Inform your customer that there will be a wait rather than rushing existing patrons out. When I entered I was told to sit wherever I was comfortable, since it was not crowded then. Had management provided proper customer service with a waitress to escort me to my table and take my order, the problem couldve been prevented. Although the service is quick, the service and quality are abhorrent. I will not waste my time with this place again and you should think twice before dining too.
KA
Kawang Wong
This place treats their customers like family, unless youre broke, then theyll probably call the cops on you. But seriously, I love omelets. Came here often for breakfast, usually ordered the Two Eggs Omelet or the bacon with home style fries. It comes with a serving of toast as well. Taste just like home cooking and it really hits the spot, especially in the morning when Im the hungriest. The interior is very cozy, a typical diner look with your cushioned chairs between tables and a bar looking area with high rise turn chairs. Service is often quick, food is prepared and cooked in around 10 minutes. If you need something to eat, just swing by, grab a bite, relax and enjoy the day, unless youre late to school or work, just ask for it to go.
ES
Esmeralda Griffin
I had ordered 2 honey dipped chicken from the restaurant as a delivery and got regular over cooked chicken with no type of honey added to the chicken. The food was disgustingly dry. When called to explain my dis satisfaction of the quality of the food, she said the chicken is frozen and she doesnt know why it was not honey dipped. This was the supervisor I was talking to. She would address me as sir and had to correct her. She then asked for my address to have the delivery guy bring back the food. I asked for my money back because the food was disgusting, but she said no then hung up the phone. When I tried to call back they did not pick up the phone. I advise do not eat from this place. Bad customer service and you will not enjoy the food.
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Stephanie Ama
Customer service is not so great. I ordered an omelette and they delivered fried eggs and cheese with no vegetables. I called to speak with management and he was rude on the phone and stated that he will not take the blame for the error they made in my order. I was very disappointed in the way he handled the situation and he never even apologized. Order at your own risk because I have also experienced food poisoning because the rice and beans that come with the guacamole is spoiled most of the time and when you tell the about it they dont even apologize they just say ooo. Business definitely needs reevaluation.
KO
Kong Eng
I went with my family and a toddler, we had looked at the kids menu and figured out what to order. For the kids menu item (all $7.99), we asked the waiter if we can substitute the soda with milk. The waiter said hell check with the owner/manager. Then he came back and said theres no substitute. Hello?! Everyone diner that been to lets you substitute and especially for a full price kids menu item. So we walked across the street. And they had a similar menu but the waiter let us substitute the ‘soda’ with milk. My advice, go across the street.
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Shanique Carter
I called and ordered new England clam chowder for lunch. When i received it , it basically tasted like onion soup. It was NASTY. The after taste was even worse. I called and asked to speak with a manager (i was left on hold for 6 minutes)who took a new order for me, a chicken quesadilla and had it delivered. I received that and that chicken was pale, unseasoned, the rice was undercooked with a little crunch to it. Needless to say I had a terrible lunch and was hungry.
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Daisy Cotto
First time ordring from here last time called for delivery at 8:30 didnt get my breakfast till 9:50am I called them they respond was the guy left 5mnt ago ok where did he go to the mexico smh not happy very rude who answer the phone.as I was writing my comment Flor bell rings guess who breakfast I check the food was. Cold I told him take it back make us wait so long for cold good get out of here never again. Will continue going to my Resturant in throggs Neck ...
KE
Keshia Moses
very bad service, me and my husband asked for a refill on lemonade and waiter came back with "lemonade" but tasted like water, my guess is he added water to the juice thinking we are not going to notice, very bad experience never eating here again , also my husband ordered pancakes and they were so cold
EN
Enisa Mahmutovic
Ive been coming here for years. Im a local. I never had any problems as the other people have complained in there post. My food is always perfect and the staff is super friendly. The problem with this area is people dont want to tip that might be the reason behind the rudeness. If so I dont blame them
A
A Private User
Their food is ok, what I like most from their is the fried pork chops with their signature bbq sauce or their buffalo wings are really good and crispy. What i hate is their prices and the fact that there never is parking. Parking is horrible!!!! Other than that its a good diner.
AJ
Ajay Williams
For a cafe Bedford does a okay job, I mean the coffee menu is really simple. Its more like a dinner then a cafe. Food is okay. Service is fast. But what kills is the loud three different music and tv going at the same time making customers crazy.
A
A Private User
The food is great. I also like it because is in my neighborhood. The prices are good. I think the best thing are the burgers. There pretty big. The service is good, they attend you right away. Great place to eat overall.
JO
Jose Ramos
Good staff. Theres a waiter who is super friendly and always asks how ive been. I either have breakfast or a cheese quesadilla. Good food. Great meet-up place.Close to the #4 train and Lehman College. Would recommend.
