Address: | 717 Suffolk Ave, Brentwood, NY 11717, USA |
Phone: | +1 631-231-2349 |
Site: | pizzahut.com |
Rating: | 3 |
Working: | 11AM–10PM 11AM–10PM 11AM–10PM 11AM–10PM 11AM–12AM 11AM–12AM 11AM–10PM |
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Crystal Johnson
Made an order and put specifically that i did not live upstairs and someone would have to call me when they arrived so i could receive the order. I get a phone call an hour later saying the driver rung the bell twice (really?) and asking if i was home. I told them that i was, but i gave instructions to be called, he then told me the driver doesnt have a phone. I asked for the order to be cancelled and they said it would be, but a about two weeks later it was still not refunded. When i called to inquire about it, i was told that they couldnt check to see if it was refunded and i would have to bring a bank statement to the store to get my money back. I no longer lived in the area and told him this was very inconvenient; all i was told was that was the only way and then i was given someone elses number. How does a company operate like this?
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s w
IF I COULD GIVE THIS PLACE 0 STARS I WOULD! THIS IS THE SECOND TIME I HAVE ORDERD FROM THIS PLACE AND THEY CHARGED MY ACCOUNT MORE THAN WHAT I SIGN FOR TO BE CHARGED. LAST TIME I ORDERED I SWORE TO NEVER ORDER HERE AGAIN AND I BROKE DOWN AND ORDERED AGAIN YESTERDAY AND ON A WHIM I CHECK MY ACCOUNT AGAIN AND THEY CHARGED ME MORE THAN I HAD SIGNED FOR AGAIN. I DO THINK IT IS THE DELIVERY DRIVER SO BEWARE! I MADE SURE TO XXXX OUT WHERE IT SAYS TIP SO HE COULDNT FILL IT IN I DID GIVE HIM A CASH TIP. I THINK IT IS DIGUSTING THAT A ESTABLISHMENT COULD DO THIS TO THEIR CUSTOMERS. I AM BEYOND DISGUSTED.
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OB Ilo
The evening crew who worked August 21,2016 displayed the worst customer service in the history of life itself. On top of that, it took 2 hours for my food to be delivered. I will never ever fix myself to order anything from this establishment and the entire Pizza Hut organization even if I have to order life to live......kill me!!! #TheWorstEver
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Birdie Birdie
I normally have no issues with pizzahut and their pizza is always top notch. But last night I ordered a bbq pizza with stuffed crust from them and wow it looked great when I opened the box, but it was LITERALLY like TASTELESS CARDBOARD. And I share my pizza with my dog always, even my dog wouldnt touch it. Thats saying something.
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wendy m
very annoyed placed order online got it delivered when I checked it they never added the topping I asked for in the comment part: I said add pinapple I know more$. they never even looked at it because when I called they said oh didnt someone call you? smfh of corse not or I wouldnt be calling you. what a fail!!
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quack man
Is this a joke? My pizza specified tomato sauce and they put on white alfredo sauce. I put in an online order, so its not like they misheard me. Plus, it even says tomato sauce on the receipt they gave me! My first and last time using this Pizza Hut, Ill gladly drive to the one further away from now on.
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Muzammil Khan
Tried to order from website for carry out 2 large pizzas for 7.99. On the pizza hut website it said to call because the system is offline. Called on the phone they said while their system is down, they still wont match the price from the Pizza hut website. Terrible service.
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Jodi Mercedes
The staff never smiles, I walked in the other day and the guy at the counter looked at me and didnt say a word then went to the back of the store for 5 minutes then came back and said yea what do you need? Always unprofessional. The delivery guys are nicer.
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A Private User
They never make the pizza the correct way. You ask for pepperoni lovers and all you get is a regular pepperoni pie.. by the time your done arguing with the staff about the problem its not worth the time to wait for them to make a new one.
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Charman Blackred
Ordenas una pizza y nunca llega a tu casa. Y llamas para reclamar y no contestan.
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QueenLove B
They have the worst delivery Driver is an old men he always throws the box of pizza in my hands very disrespectful they need new nice staff the CEO needs to make changes and review who they hired
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Arturo Perez
llamas y llamas al numero de telefono que aparese aqui y nunca contestan
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Carleo 999
Se tardan en etregar los pedidos con migo se tardaron mas una hora con 15 minutos
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Genesis Cabral
Im so disappointed today. I ordered a pizza at 5:45 and was told that it would be here by 6:15. The pizza is 45 minutes late and no one at the store is answering. This is ridiculous.
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Andrew Leonard
Retarded cashiers, retarded cooks, retarded short lady, and mostly retarded customers. That girl in the back look good tho even tho she makes my pizza with no cheese and just sauce
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Liliana Polanco
The workers are the most bitter people i hve ever seen they have no custumer service one of the workers was even screaming at a custumer on the phone unbelivable!
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Hector Sanchez
Really bad place, the employees dont pay attention and they dont care about the customer, is a whole bunch of youth that dont deserve to work in place like that.
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Luis Campos
Tardan demasiado para una simple orden
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Sonia Orellana
Se tardan. Mucho para entregar el pedido
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paul enciso
Yo that fat kid cashier needs to go on a diet boyyyyyy and they got a 5 year old dominican kid as a manager.
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Jeffery Simmons
They wouldnt let me order a boneless pizza. They thought it was a prank but I honestly wanted it boneless.
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Kevin Avendano
I just tried to order a original cheese pizza and some employee thought i was prank calling cause Im a kid
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John R
TRASH PIZZA PLACE all they do is make fun of me for being white then make my pizza wrong. Never going back
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Alex lu
Note the momos MAY take a little longer to arrive, but good food has to wait for it to be good right?
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Jose campos
Noson amables son de demasiado groseros
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Isaias Arriaza
NO ONE ANSWERS THE PHONE HERE till THE 20th call !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
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A Private User
for some reason they always get something wrong and come like an hour late
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Heather Miller
Staff is nice, the pizza is fresh, and my daughter is happy with them.
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Greenlight Gaming829
A lot of people act like its a damn 5 stars restaurant idk why lmao
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Ruben Ponce
FORGOT MY LEMONADE!!!!!!!!!!! AND WONT ANSWER THE PHONE!!!!!!!!!!!!
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B-money Cisco
There wings are out of this world. The Pizza is really good too.
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Elias Cruz
Muy rica pizza
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karina zavala
Una buena pizza
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Alec Perez
Me alegro
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Larry Hernandez
Delicious made me want to buy more pizza
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Patricia Toledo
Great pizza and excellent service!
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Joey Tempo
Stuff crust with pretzel crust yas
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Juliano Barbosa
This store is small for delivery.
A
A Private User
Support your local Pizza Hut.
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Sai Uppugalla
Get that hand tossed pizza
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Karla Carballo
The best pizza ❤❤
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Luis Orellana
Not fast enough
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talk times
Pizza is pizza
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karu vino
Good service
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Amy L. Gellineau
Great pizza!
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Zaid Ikari
DONT GO HERE
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Miguel Ortiz
"10/10"-IGN
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Mohammad Faiz
Great pizza