Address: | 19 N Lake Ave, Bergen, NY 14416, USA |
Phone: | +1 585-494-2049 |
Rating: | 4.6 |
Working: | 10:30AM–9PM 10:30AM–9PM 10:30AM–9PM 10:30AM–9PM 10:30AM–10PM 10:30AM–10PM 10:30AM–9PM |
A
A Private User
Called to make an order on 9/23.. The young lady who answered the phone immediately said "theres one called ahead, can you please hold?" Not a problem.. About 7 minutes later she answers the line again "Thank you for calling Ralph and Rosies, you have two callers ahead of you, do you mind holding?" What? No. Now I do mind.. We pointed out kindly that we had been on hold for a bit and were told that there was one called ahead of us.. Now theres two? She stammered and said "Uh.. Well.. Uhm.. Please hold.." about a minute and a half later she took our order. It was simple. Large cheese pizza with half pepperoni, medium country sweet pizza and a order of mild wings. They said it would be ready in a half an hour. No biggie. Glad it was ordered as we normally only get out this way for Ralph and Rosies twice a year. I showed up a little after the half an hour ready period.. Waited in line for about 6 minutes for them to cash out two customers. Once I got up and paid for my order the cashier walked to the back and came back to me and said, "It will just be a minute until your food is ready.." Alright, that is fine.. I get it.. 30 minutes is an estimate give or take a few minutes.. Nope.. I had to wait almost 20 more minutes before my food was ready. It was to a point where and employee came out from the kitchen and asked me what I was waiting for. When I told him my order he just looked at me and said, "Oh.." To top it all off, the food ended up getting us sick after just two pieces. My wife and I have been getting sick since we ate your undercooked, poor excuse for a pizza. Thankfully our children refused to eat the pizza and are peacefully resting in their beds while we are getting sick. After all these years of being a customer of your establishment, coming out of our way to get a slice of pie for the memories, we are done. Three kids should not be in charge of a store like that. Especially when quality and customer service are sacrificed for peoples well being.
A
A Private User
Great pizza they set the selves apart from the "chain" style pizzas that are out there. There is a reason have been around for so long my parents enjoyed them and now I can show my kids what there pizza is about. Also great slice specials on lunch
A
A Private User
This is a great place to grab a slice. They offer both a traditional and a sweet red sauce, but their country sweet chicken pizza is the best. The prices here are very reasonable they also offer subs wings and ice cream.
A
A Private User
Small mom and pop shop that offer several kinds of food in this little village. Everyone in the area knows it, and everyone has been there. They even have a small movie rental section. You can eat there, or get it to go.
A
A Private User
Ralph & Rosies is synonymous with Bergen itself. The pizza is amazing, the fries are amazing, I love that they do milkshakes and ice-cream. If youre driving through, stop in and grab a slice. Theyre always hot :)
A
A Private User
Used to be my favorite. Ive always ordered and paid with a check now all of a sudden its a problem and they give me attitude. The place has gone down hill! Pizza sucks and wings are horrible!
A
A Private User
Their pizza slices to go are amazing. Grab a bag of chips and a drink and youve got a whole meal. Their menu options are all decently priced and taste just as good.
A
A Private User
The best pizza place in town, also the only pizza place in town. There is an excellent selection of food besides pizza, youll find something to love.
A
A Private User
This place was my favorite and locals favorite years ago. Now its horrible food. The father should take back over and return the food he once made
A
A Private User
The pizza is so good I could live off of it. I usually get a good old Arnie Pulmer and two or three pieces of sweet sauce, man its good!
A
A Private User
There sweet sauce is a little to much for my own liking however every thing else is great!! Would recommend this place!
A
A Private User
The best pizza. I love the sweet sauce, it adds a unique flavor. even the regular sauce is awesome though.
A
A Private User
Great food and great prices. Their sweet sauce is my favorite and the wings are the best in Genesee County.
A
A Private User
Buffalo chicken pizza! 2 huge slices and a drink for $4.75 (tax included)! Great taste...!
A
A Private User
My favorite pizza in the area. Great chicken fingers and subs also. Always great service.
A
A Private User
Best lil shop in the area ....for a pizza and a movie rental. Good and cheap date nite.
A
A Private User
have been going here for years loveeee all their pizzas and wings are always delicious!!
A
A Private User
love there buffalo chicken pizza i go there every time im in town they deliver now too
A
A Private User
Excellent pizza (prefer sweet sauce) and 2 slices and a 20 oz. Drink for $5, YEAH!!!
A
A Private User
Country sweet pizza is so good, and its pretty cheap overall for exceptional food.
A
A Private User
The people who work here are friendly. The pizza and wings will not disappoint.
A
A Private User
Great pizza and a special 2 big slices and a drink for $5 bucks. Cant be beat.
A
A Private User
Great pizza as always Liked the service way better when Ralph was the owner
A
A Private User
Sweet sauce pizza is the best, and lots of choices of slices anytime I go.
A
A Private User
Best pizza around. Assortment of other menu items. Highly recommend.
A
A Private User
Fast affordable and delicious. Best garbage plate in the area.
A
A Private User
Very strange atmosphere. Pizza is good as long as it is fresh.
A
A Private User
Buena comida
A
A Private User
Food is always gr88t and da workers are the bomb shells
A
A Private User
Sweet sauce pizza is delicious and the price is great
A
A Private User
Great food for cheap. Staff is friendly and helpful
A
A Private User
Always great food and a good place to meet friends!
A
A Private User
Great Pizza. Stopped in when the train held us up.
A
A Private User
Really good food ! Love their Country Sweet Pizza
A
A Private User
Delicious food cute town and rustic environment!
A
A Private User
Great food decent prices friendly nice area
A
A Private User
Country Sweet Chicken Pizza. Enough said.
A
A Private User
The pizza and wings are great !
A
A Private User
Cant beat Ralph and Rosies.
A
A Private User
Delicious pizza sold here
A
A Private User
Best wings in the area!
A
A Private User
Best pizza around!
A
A Private User
clean nice staff
A
A Private User
Love their pizza
A
A Private User
Great pizza
A
A Private User
Good place
A
A Private User
Great food
A
A Private User
Awesome