Address: | 2466 Rte 22, Union, NJ 07083, USA |
Phone: | +1 908-686-4403 |
Site: | unionplazadiner.com |
Rating: | 3.9 |
Working: | 6AM–12AM 6AM–12AM 6AM–12AM 6AM–12AM 6AM–3AM 6AM–3AM 6AM–12AM |
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Titania Grant
This place is absolutely horrible. My wallet was stolen and the staff was not very helpful in providing assistance. I was told only their supervisor could be of assistance because she has access to the cameras. Conveniently, she was not on schedule but would be the next day. When I followed up the next day, I was told in not so many words that if my wallet was stolen there its nothing they can do now because the person is gone. No one considered the fact that it could have been one of their staff members. The individual on the phone had no regard for my feelings or my personal belongings. When I asked to speak to their supervisor, again she was not on duty, I was to call again the next day. This place is absolute garbage and the people who work here are trash. If I could give it one star I would.
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sal
Horrible, horrible service by a waitress there named Kathryn and this is based on many many times having her as our waitress. Weve had this waitress many times and each and every time, she is very rude, never introduces herself or says good afternoon or any kind of salutation. She came up to us and said "what do you guys want". Wow, is that how you really approach a customer? Im a former food and beverage director and what how this waitress treats customers is unimaginable. it appears that she was not trained at all on how to approach customers, and shows "very little" interest in being a waitress. In fairness to the other wait staff, they are wonderful and we have been going there for over 15 years but Kathryn in particular needs to be trained on all levels of customer service
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Milqman415
Walked in the side entrance on a Monday at 1pm and walked to the counter without any acknowledgement from any1. Menu was overwhelming, too many option makes you feel like the quality is not perfect on all. Just my opinion I gave the server 2 chances to see my empty glass so he can offer to refill and i had to ask him to refill it. He also looked very rushed which was not welcoming. My bowl of gravy had a mosquito in it and my meat was room temp. When i asked to switch to Meatball Parm the server forgot to keep the same side as my initial dish. Soup was really salty Rice pudding rice was harder then it supposed to be. Very awful experience and definitely never coming back. Idk how they have a 3.9 rating. Seems like they only cater to "certain" people, sad to say but seems true.
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Dana Smallwood
Horrible, Horrible, Horrible. I first ordered the appetizer trio which included jalapeno poppers. The poppers were filled with a substance that resembled canned cheese and tasted like some chemical. I then tried the quesadilla.....it was dry as a sand sandwich and not much better taste wise than the jalapeno poppers. I decided not to torture myself any longer and sent the dish back. I then ordered the Greek Omelette. I didnt think I could go wrong with a dish that only required three ingredients, eggs, tomatoes and cheese. I was wrong, when the plate arrived I couldnt help but notice how horribly dry everything was. The home fries looked like they had been scrapped from the bottom of a trash can and the omelette tasted like vomit. needless to say, I wont be returning.
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Sandra Salazar
Excelente lugar!!! Somos clientes pero hoy el mesero nos atendió muy mal! Me quejé con la cajera, ella me atendió pidiendo disculpas y haciéndonos un descuento!! Lo recomendamos muy buena comida. Los salonero hispanos excelentes personas así como la cajera.
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Marvin Alberto
Es un restaurante donde el servicio es de lo mejor para disfrutar una rica comida, y para tener un buen encuentro con la pareja...bueno!!los que tienen..y los que no tenemos es mejor de irnos buscando la nuestra ok..nice diner
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jasmine H
I went to dine in with my family Jan 1 2017 and experienced the worst service ever..I was racially profiled, discriminated against overall just treated horribly. The waiters and waitresses are forgetful, slow placed and unpleasant. To make matters worse the food came out cold and undercooked. I will never go back to that establishment and will be passing this message along to family members n friends. I urge you all to go Somewhere else !!
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Debora Santiago
Horrible place!!! Everything was wrong about this diner. Starting with the host that didnt even help us with the table , too much on the menu like 4 pages of appetizer. I order from the lunch menu and I had a meatloaf special, the sauce had a bug inside. The meatloaf was dry n it was stone cold in the middle. while we were eating all the server were sitting on the table just talking .... Omg worse place ever
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mah-bell p
While I hate navigating through RT.22, this diner hits the spot every time. They have a very good tuna steak cooked to your liking. And the desserts...OHHHH man. Im going into a diabetic shock just thinking about them. delicious. During the week the lunch time crowd hogs up the parking but overall its a great diner. And NJ is known for its diners, this is totally one of them
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Ashley
Called to order two Chicken Cesar salads. Woman that answered the phone took the order, when I asked for the total she whined "I dont know, I have to check the computer!" What I got was a salad with barely any chicken and old wilted lettuce. I guess the excess dressing was to cover the old lettuce. I paid 23.00. Shame on you Union Plaza Diner.
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Jay Avey
Consistently mediocre for the past 15 years in all parameters food service etc youre much better off going to the mark train or the prestige in new prov... Ive been going here infrequently my whole life theyve had plenty of time to change my opinion thats why the 2 star review also theyve utterly disappointed me various times in various ways.
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Claus Holzapfel
We take all our visitors to this place and so far all of them were amazed. Great place and a splendid introduction to the upsides of New Jersey. The Yuengling Lager was cheap and good, but it now tastes of Trump - so I will not have that anymore. Luckily they have other good beers. Will be back there soon.
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Susan Agho
Great food, and they are great with taking directions when changing up the order. The wait staff could be a bit more pleasant not sure if they are unhappy or having a bad day. For the most part I go to this dinner very often and the management is extremely friendly, so hopefully it can trickle down.
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Doc FingerHand
Always a great place, service is top notch, I tip 25% this is my second kitchen. been dining here for many years. never had a bad meal. Eggs, chicken, turkey or steak it is all good! the servers know me by my name. menu is huge. only thing desserts are avg.
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agentorange313
Came here for a beer or three before a movie, movie got out at 1 am, went back to get another beer and they were closed, despite the open hours saying theyre open till 2am. Really want another beer. Front door also located on the side. Oh yea beer was delicious
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Thomas Reynolds
Classic Jersey diner. Good breakfast food. Ran out of green tea while I was there. There menu is expansive and could use a new design that is cleaner. Been here 3 times now and its good if youre in the area but I wouldnt go out of my way for it.