Address: | 323 Mt Hope Ave, Rockaway, NJ 07866, USA |
Phone: | +1 973-659-3312 |
Site: | olivegarden.com |
Rating: | 3.8 |
Working: | 11AM–10PM 11AM–10PM 11AM–10PM 11AM–10PM 11AM–11PM 11AM–11PM 11AM–10PM |
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Harshil Bhavsar
Dont get me wrong, the food is good, but options are limited for vegetarians. The salad policy is nonsense, we ordered 3 main dishes and 2 appetizers and got a bowl of salad filled up only halfway! For four people, the salad quantity is below quantity. Also an extra 3.99 for a refill on your salad is a lot, it should free since we ordered 3 entrees! Another point is the waiters who work there. This establishment holds some extremely amazing waiters, but the one we got this time was not really helping us with our vegetarian choices. We ordered the eggplant and asked what else we could order, she says the custom Pasta would work so we got with that. We were under the impression that the eggplant doesnt Come with anything else on the dish, but it comes with spaghetti; the same custom pasta with same sauce we ordered as a third entree! The waiter did not inform us about this, so we were stuck with three separate but completely similar dishes or pasta! This ruined our Appetite as well as our decision of returning to dine at Olive Garden!
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Devanshi Bhatt
Me and my husband went to Olive Garden for dinner this past Thursday and it was our cheat day. The restaurant was not that busy and the serve that we had rushed us into ordering food and did not show up for 20 mins. I ordered salad and my husband ordered soup with bread sticks and the main course. The bread sticks came with the main course and another server came to serve our dinner when I mentioned that there were no bread Sticks he got them right away and for the whole dinner we did not see our server. Our waters were empty and we wanted the cheque. The staff should be trained a little better as I have never seen this kind of service at any Olive garden. We ended up being there for an hour and a half just waiting around. It was really not a pleasant experience.
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Ryan Anderson
visited olive garden 4/27/13 9 pm. A young male host was completely rude and nothing but smart things to say. Did not give us a pager (guess they were out at the time) told us to wait around the corner. completely forgot about us. I calmly went to speak with him he was disrespectful blamed his mistake on the computer he then proceeds to put us on the BACK of the waiting list. we watched multiple customers be seated (groups of four which we are) I confronted him again thought this was a joke in front of his personal friends who were next to him. finally I asked for a manager he told me to go find him hes over there ( are you kidding me)manager was polite but the host who is the first one greeting you and representing the company should be written up or terminated
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Sandra Johnson
Stopped for dinner.. tour of Italy over priced and soggy.. Alfredo was good.. I had soup and salad.. salad was nothing special and our waitress never came back to offer me a second soup till my husband was done and asking for a box.. tried to make up by offering us a desert.. ya know cuz he didnt finish his 17.00 food and you wanna offset your crappy service by offering us a 4 dollar desert... learned our lesson. . Byebye.. our money spends anywhere. . But it wont be here... my suggestion. . Have a floor manager walk around and help people feel like their "family"..
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A Private User
My family eats here a lot. Usually the food is good and the prices are fair. However, the last few times the food is just been horrible. Last night (a Thur) the salad was wilted and tough, the mushroom appetizer was not good and the Shrimp Scampi appetizer had to be sent back it was so overdone. The chicken parm was overcooked and burnt, and the cappellinni was not drained properly because the pomodoro sauce was watery and had WAY too much garlic. All in all we had a $100 meal that was the worse we had ever had there. If it happens again, we wont go back.
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Mark Miller
Perhaps the worse Olive Garden that Ive been to anywhere in the nation (I travel a great deal for work and the Soup, Salad & Breadstick combo is usually good, quick and cheap). Service was terribly slow - 30 mins in between request for a second bowl of soup and actually having it brought to the table. Same with drink refill and dont even get me started on breadsticks...sigh. Keep driving, pass it up...its just not worth it. Wont be returning (despite a monthly commute past in and out of NYC to PA)
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Tiffany Kalawur
Good service. My date was a bit of a pain in the ass and the waitress, Genevieve, was very accommodating. My food was really awful, I couldnt even eat it. Asked her to take it back as nicely as possible and refused a reorder as Im scared of spit in my food. The sweet manager, Donna, came over and apologized for the food and reassured me that theyd be happy to make me a new dish. I agreed and was happy with the replacement. They could have taken some off the bill but thats not the end of the world.
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jim kulcsar
Absolutely nothing good about this place. We had a party of 13, over an hour waiting to be seated. Called 2 weeks prior and 3 hours that day to confirm. The bathrooms were disgusted, toilets were covered in crap. Called the general manager the next day, was very appoligtic and promised to compensate via email. Its been a week and still no response. Unreal, unprofessional managed restaurant.
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Diane Petrozzo
Until now no complaints. However tonite our trainee made a few mistakes n then our dinners came too soon, we were only half way thru our apps. Then we had to send our dinners back because they arrived warm not hot. So had to wait for new dinners to be made. Upon arrival at home my husband experienced urgent diarrhea!?!? Gonna give Olive Garden a long break before returning.
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Christopher Mohalek
This is a place I love to bring my family my mothers side of the family is Italian so its like getting together on the holidays having dinner with friends and family everytime I go. The staff is great the Ambiance is incredible you really feel like youre at home and the food is fantastic good times good friends good food that should be their motto Saloon
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David Schiff
Pasta thats baked under a heat lamp and served in general disarray. Lobster ravioli that tastes like Japanese pressed fishcakes. Vegetables that are microwaved until the color runs grey. If these traits are what you look for in an Italian dining experience, then the Olive Garden is your go to for an overpriced TV dinner.
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Diana DeFelice
Sat at the bar. She achnowleged me and took my drink order. Came back and asked me what I wanted. Ignored question and ran away. Dropped off my drink and ran. Dropped off my salad and ran. Never came back to check on me and it WAS not busy at all. So far, totally not impressed and would not come back!!!!!!!!!!!!!
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Abby Benjamin
Reliable chain Italian restaurant. They offer online reservations (save your space on the wait list), which is great on busy nights and weekends. They offer delicious low calorie fare - the rosemary chicken is full of flavor but light on calories. Not the most authentic Italian, but you know what to expect.
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Kana Forero
Outstanding service from beginning to end. Our server Donald is the best server Ive ever experienced. The food runner was very pleasant and gave us a few laughs as well and Food was on point. Best Olive Garden Ive been to so far. Great job Rockaway Olive Garden staff.