MacKenzie River Pizza Co.
| Address: | 1110 Rd Runner St, Helena, MT 59602, USA |
| Phone: | +1 406-443-0033 |
| Site: | mackenzieriverpizza.com |
| Rating: | 4 |
| Working: | 11AM–10PM 11AM–10PM 11AM–10PM 11AM–10PM 11AM–10PM 11AM–10PM 12–10PM |
Location
Photos 100
Reviews 15
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Sandy Carlson
The gluten free crust was horrible. If gluten does not make you really sick, dont risk it!! It tasted like the cheapest frozen pizza from the grocery store and it was expensive!! The person who took my order over the phone said it was good and a lot of people order it. Maybe a lot of people who have no other choice! She also did not inform me that it only comes in the small size. After paying $23.25 for my pizza, with an order of wings, and then seeing how tiny it was (was expecting the larger size), I was shocked! I went ahead and took it, but was not happy with it when I opened the box and took my first bite. It was disappointing. The breading on our wings was soggy too. I will say that the Flathead Pizza and the good ol Pepperoni Pizza are excellent, so I will stick with those two favorites from now on!!
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Carrie Frank
Just left there after having the worst restaurant experience. Were seated after 20 minutes the waitress got us drinks, 2 beers a lemonade and soda we sat for another 10 minutes before out order was taken took 20 minutes to get appetizers which the wings had a hair on the basket...we didnt make a fuss, but biting into the lodgepole (breadstick) and having another long hair wrapped up in that was beyond gross. Waited for the waitress who was across from our table 3 times with asking once how we were or even looking our way. So we got up to leave disgusted. Talked to a manager on the way out...thinking a manager as apologizing when I ask what the charge for our drinks was would say....please dont worry...charged us 17.00 ...WILL NOT GO BACK
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Jessica Princo
The food was pretty good, but the service was terrible. The waitress ignored us, a different waitress took our drink order. Did not offer kids menu to the kids that were with me, when we finally got kids menus, we had to flag down a different waitress to get crayons. When the waitress did decide to be present, she she focused on flirting with my husband and my sister in laws husband. We were seated right next to the servers station, and the waitress seemed to feel it was ok to break into our conversation randomly and insert her two cents while she was filing ketchup bottles. Worst waitress ever.
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Aaron Sands
The Worst Ever!!! Just left after waiting for 20 minutes to be sat down. No biggie except the hair in our wings and lodge poles, literally baked in! And the waitress, granted it was busy, didnt swing by our table once to see if the food was good or ask for refills. We decided not to chance the rest of the meal. Talked to the manager on our way out, and he was apologetic and gave us 20% and free lodge poles on our next visit... Thats not happening. Charged us 17 bucks for 2 beers, which we never finished, and 2 drinks the kids had. Ridiculous!!! Customer service Fail. Waitress Fail. Cooks Fail.
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Kim HURTLE
Might have been the worst meal ever eaten from a Helena restaurant. Warmed leftover soggy buffalo wings with a small taste of hot sauce and that horrid oil/margarine that so many places are using instead of butter or clean tasting oil. Hot celery sticks. Sandwich bread that fell apart in my sisters hands. Two salads that mean Mackenzie are still making them ahead and leave on the counter till orders; they were warm and limp; soggy grape nuts. Only one marinara for two orders of lodgepoles. 3 dinners of disappointment on an epic proportion. Nice delivery man. Courteous phone order.
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Franklin Underwood
Under staffed. Poor food quality. 30 minute wait and another 30 minutes for our luke warm buffalo chicken pizza. (They missed the blue cheese.) The food and service was much better in Kalispell. In all fairness our server was doing her best. She was pleasant to deal with however was taking a lot of grief from many of the patrons due to the excessive wait times for food... and order errors. Suggestion to the manager... close a section if you cant properly serve your clients. Its unfortunate when $$ is more important than customer experience. **Wont be returning.
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Johann Naylor
This is Food grade material and provides calories, this is beyond question. We had the Thai wings, which were soggy on delivery and unremarkable, and a Large Pizza "the Bistro". Large is about 14", I was expecting 16" through no fault of Macenzie Robert Pizza, and the crust was still doughy. If what you want is Food grade material with plenty of calories this place has it and will deliver for a nominal fee of $1.50. Perfect diet food as there is no reason to eat beyond the portion you require for sustenance. Possibly good for the locale and Price.
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Tamala Barnett
Ordered chicken wings and pizza, she delivered the wings 35 minutes after ordering, they were wrong, she took them back, 10 minutes later we got the correct wibgs, asked about the pizza, she walks in the kitchen then back out and proceeds to say she forgot to put the pizza order in. We will never go back, horrible service, we told her to forget it, cash is out . Never go back. Went across the way to Steves Cafe, cant beat the food, service or prompt response.
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Rob Lawler
Hope it tastes good now they finally cooked the whole order. Been there many times, but they seem to struggle a lot on normal busy nights. Ordered a couple of small pizzas for my wife and I to have in and got there and only one pizza was cooked. Took them 10 minutes to figure it out and another 20 to fix it. Now I have one hot pizza and one not so hot. At least someone said sorry. Probably should have done a little more.
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Keith Fank
Never again! At one time I really like the food, Found a piece of plastic in salad, Pizza looked like it was dropped or they threw the topping in the air and hoped for the best. Crust was terrible, must have changed the recipe. There are much better places for me to drop $60, Hell; Wal Mart frozen pizza could have beaten this!
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Brad V
The food here is really awesome. If you ever need help choosing, select one of their sandwiches. The beer selection seemed a little low for how large of a bar area they have but it was still a great exp dining here with my wife. The waitress was very awesome and helped us when we needed it. I would love to come back again!
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Scott C
Appetizer "lodge poles" were very good and the Cesar salad was awesome but our pizza was drenched in grease. So much so that the crust was falling apart. Our waitress seemed to have to many tables. From the time we finished eating until the time we got our check was about 30 minutes. I dont think we will go back.
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Kevin Johnson
We really like the pizza but this time we were disappointed with the salads. Mushy pieces and brown spots. We sent it back only to get more of the same. They should not have been serving this past-due salad. Thought the manager would stop by but never did.
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A Private User
They do deliver, though their website doesnt say so, or give prices or hours on its menu. However, they dont deliver until 5PM. They have multiple vegetarian options in all sections of their menu. You can get far cheaper pizza but its not worth it.
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Lindsey Dennis
I love mckenzie river in every other town except Helena. Service in the restraunt is terrible. Too much to list everything that went wrong. I decided to start ordering delivery. Even worse. Wrong items were delivered on multiple occassions.
