Jack in the Box
| Address: | 158 Howdershell Rd, Florissant, MO 63031, USA |
| Phone: | +1 314-921-1800 |
| Site: | jackinthebox.com |
| Rating: | 2.9 |
| Working: | Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours |
Location
Photos 38
Reviews 20
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Heather Maree
I get the fast food industry really do have been a part of it almost my whole life. I get it night on down time you take that chance to clean up restock get things in order. But as a customer I should be 1st priority. I sat in drive thru for 5min before I was rudly greeted. I couldnt understand the lady. When I asked her to repeat, she seemed to have more of an attitude. Then proceeded to finish order pulled to window greeted with a unhappy face snatched my debt card out of hand. So rude I couldnt believe this. With a small order had to pull in front to wait another 10min for my food. This place is getting unbearable. So once my food was basically thrown at me had to still ask for my large drink which they gave me a med, but at this point I just wanted to leave. When I made it home with what I thought was my food ..yes people I said it...after all that it was the wrong order! Then on top of it food was semi warm shaking my head in disbelief people. I called left comments and making this review . Im so over this Jack in the Box people. I say enough is enough! I have tried and gave many chances but the other night is inexcusable! Better customer service is needed!
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Ether Cat
My boyfriend went to get me a single sandwich. Its 130am, and nobody wants to be up. However, he goes anyway. Hes talking to me the entire time. The woman at the drive-thru gives him change and then proceeds to start yelling at him. "Dont you be snatchin nothing outta my hand like that!" He says hes sorry, he didnt snatchin anything and she continues to fight. "Yes you did, dont be snatchin stuff from me" and she slams the window. We sat there in silence absolutely shocked. So, she brings the food and has nothing but attitude, and he asked for two ranch things to go with it, as she continues shoving the bag to him despite him asking for ranch, she eventually throws it at him and tells him to get the hell out of her drive thru. So, he asks for a manager. She says no. Repeatedly. Then says shell just call the cops. He said hell wait. So she walked away and came back yelling more, and then demanded he appologize before she would give him the ranch. I will not be returning to this Jack n the Box. That was absolutely rediculous.
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Kristal Smith
Been through the drive through 3 times. For some reason I keep thinking the next time will be different but it hasnt been yet. Each of the three times I ended up missing food that I paid for once I get home and can look through everything. Nobody feels like driving all the way back so we just deal with it but I have lost at least $20.00 in food out of the 3 visits to this place. I dont know how hard it is to look and make sure everyones food is in the bag before giving it to the customer. I dont go inside because I did 1 time with my kids and they were cussing and screaming at each other in the back.
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wolf fam
Very disappointed been loving it for years, horrible service, had to pull forward to wait only to have my daughter walk in and find it sitting there, all was cold dried out burgers with nothing on them tacos were worse with no filling and thats asking for extra lettuce !! You have very unfriendly rude staff who doesnt care about your business so sad used to be a favorite fast food of ours not anymore, and word does get around better do some changes
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Trish Simpson
We placed an order at 6:33pm That was "for here". They gave half of our order to a drive-thru customer. We continued to wait. We finally received our food at 6:59pm. We were told that a new employee was training. Our food was in a bag instead of in a tray. This is a repetitive issue with this location. The management needs to step up and fill in of the shift is short-handed.
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Casey Calcaterra
Staff is hit or miss along with the food. Sometimes they are very friendly other times they are flat out rude. I definitely enjoy the fact they make the food per order, regardless how long it may take. However, when its wrong is when I get aggravated. Read the darn ticket, screen, etc... And make the order correct. Doesnt take a rocket scientist to drop things into a fryer.
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Justin Schengbier
Two men in the back cussing like sailors "sh%&" this and f%c#" that with a young child Id say around 4 within earshot, and one man in the back flinging his dreadlocks around without a hair net or anything, preparing food! Most disgusting location Ive been to! And were supposed to support their campaign for 15 dollars an hour? I doubt it!
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david rummerfield
I was the only one in the drive-thru. I was told to pull up and they will bring my food out, but i refused since nobody was behind me. After 15 minutes of waiting i get my food. When i get home, my burger is just a piece of meat and cheese on a bun. I refuse to go here again until all employees are replaced with self-service kiosks.
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Lauren Wiley
Trash af. Every time I go after 9pm they never have any rice ready for the teriyaki bowls. I switch what I want they never have the available items for set up. Orders always wrong. I just end up leaving cause what a waste of time and money. If I had the choice to give no stars it would’ve been my first and honest answer.
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Steph Walker
Twice now at night, when we pulled up the employees were in the parking lot smoking in their car and the doors were locked. This morning I waited 30 min for 2 breakfast sandwiches. I was the only customer
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Samadj Grundy
The food always almost hot, seems like you have to time it in order to get hot fries. The seem to always get my breakfast order wrong, but the are nice enough to fix it right then and there.
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Aaron Harris
I do not understand why they continuously do not offer cup holders. If I order 5 meals what do I look like carrying 5 drinks not in a cup holder. 5 drinks and two bags that is just stupid.
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Jerry Peppers
Came here two days in a row 1st day no lemonade of find whatever next day no ice the ice cream machine is needing a part multi million dollar business really
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Jason Wolfe
It shouldnt take 30 minutes to get food inside a fast food place. Also, no large lids and no forks? Thats just lazy truck ordering.
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Amy Hartz
Every time I order a southwest salad they never have the ingredients. They almost alwalys get the order wrong and it is super slow.
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Amy Allen
Usually fast and friendly. Most of the time the order is wrong, so check it! But they are super nice when it needs to be fixed.
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Marcus Lloyd
Worst service ever. Manager left in middle of shift while it seemed to be a real busy time.. didnt get food till 15 mins later
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Patrick McDonald
Went at 930am to get breakfast and the inside was locked but was supposedly open at 6am everyday. This location is a joke.
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Dejan Karan
I stopped there 3 or 4 times a month and the drive thru is very slow. Sometimes take 10 mins, but the food is good.
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Branden Ruebel
Was meet with a poor attitude. Never greated just asked what do i want. Totally disrespect and will never go back
