Vientiane Restaurant

5600 Bass Lake Rd, Crystal, MN 55429, USA

Address:	5600 Bass Lake Rd, Crystal, MN 55429, USA
Phone:	+1 763-537-5575
Site:	facebook.com
Rating:	4.2
Working:	Closed 11AM–8PM 11AM–8PM 11AM–8PM 11AM–8PM 11AM–8PM 11AM–7PM

Location

Photos 27

Reviews 18

A Private User

My husband and I were craving pho, and our usual place was closed. We used our GPS to find the nearest substitute, figuring it would be a good excuse to try something new. As he stated in his review, we really wondered if we had accidently walked into a closed restaurant (though the door was open and the sign said open). The person up front acted like we had no right to be there, asked if we wanted to eat in or order takeout, and was visibly annoyed when we said that we would like to dine in. The whole time we were there, she acted like we were a major inconvenience. There was no one else there! We asked nothing from her, but dealt with eye rolls, having menus thrust at us, snatched from us before we finished ordering, etc. Ive never encountered service like this in my life. We tried to give her the benefit of the doubt, that maybe she was having a bad day... but she was super bubbly and friendly to a guy who came in as we were leaving. I guess you get good service if you know her (?)... but wow, what a horrible experience for a first timer there! Not welcoming at all! The food was good and not very expensive, but the whole experience was bizarre and completely uncomfortable. Never experienced anything like that before - it was surreal! Wont be going back.

Chris Nielsen

My wife and I have been here a number of times and all the different foods we tried were very good. We think the prices are reasonable as well. We started going here after we moved to Maple Grove and discovered there are few Vietnamese restaurants in the area. We heard about this place from a friend who warned us about the way we might be treated. Because we knew it was not anything to do with US, we didnt feel so put off and since the food is great, we have back many, many times. We have always gotten good service. The food comes quickly and requests are filled without complaint, but dont expect warm fuzzies with your Pho. :-) Try to remember not everyone is a people person and may have issues with showing warmth and friendliness to those they do not know. Is this a good way to run a food service operation? No. But grow some thicker skin and enjoy some great food. :-)

A Private User

As soon as my wife and I walked in the door, the waitress stared at us like we didnt belong there. I actually wondered if they were closed and forgot to lock the door. Nope, they were indeed open and we took a seat. The waitress served us but even though the restaurant was empty, she didnt seem to try very hard. I can forgive mediocre service if theyre busy, but it was like she couldnt wait to go back and chat with her co-worker. There was a TV on with a video of some event, a band was playing and people were dancing (on the TV, not live). It was interesting to see the style of dancing, as it is quite different than anything Ive ever seen before. The food was good, I ordered shrimp lo mein. The vegetables were definitely fresh and high quality, the shrimp were large. We quickly ate our meals and left because the entire time we felt quite uncomfortable.

Lee Lovan

Today for the first time in 8 years, I remember why I havent gone to eat here for so long. Bad service with bad attitude. When I walked in the door, the same waitress who Ive had bad experiences with didnt utter one word of greetings. She gave me attitude the second I walked in and her service did not get any better. Regardless of my toddler who started throwing a tantrum shortly after we were seated, the waitress should have been friendly and attentive. Instead she was rude and made my experience the worst ever with her bad attitude. Learn some customer service if youre gonna be in this business or you will keep customers away.

Kayla L

The service is great. I love their food. Its authentic and the chef cooks cooked the food to my liking. I usually ask for my pho and sauces a certain way and they have no problem doing it. Everything I ordered was great. Clearly the lady below must think the world revolves around her. The waiter and waitress filled my glass frequently. This is really a great place to eat, plus its so cheap.

Michael Perkins

My wife & I are from Los Angeles & N.Y. respectively and although we like living in Minnesota the food here is Im sad to say dreadful, however we both like Vientiene and were pleasantly surprised. It is wonderful and has probably the best egg rolls we have had. I would recommend it to anyone looking for real Asian cuisine. We had great service and food . Michael Perkins, Minnetonka

Lia Xiong

Waitress wasnt the friendliest, but the food was good. The spring rolls were some of the freshest Ive had in a long time. The laab had an overwhelming taste of onions but my girlfriend enjoyed it. The Pad Thai was good, but not the best Ive had. The kaw poon was very good, too, and the coconut tasted very fresh.

Serena Quaye

The lady who runs the restaurant is strong. Shes nice with a warm smile. She alone takes order then gets everyones food on time. It helps the food taste fantastic. I visited specifically for a soup noodles with shrimp. I really enjoyed my meal. The noodles was a lot. I could never finished.

Maigir Xiong

The worst customers service ever. Having a 9 years old to welcome people. Been sitting for 20 mins. No one came to take our order. Will not return or recommend anyone to go. Next time, please have someone older to welcome people n take order instead of having a 9 yeaes old to do it.

Rob S

Truly a hidden jewel. My wife and I visited for the first time and well be back. They could really use a lighted sign, its easy to not even see as you drive by. Egg rolls and spring rolls were the best and huge. Our entrees were authentic and tasty.

Sean A

I foumd this little treasure a few weeks ago and went 5 days in a row. $5.75 for a lunch combo of sesame chicken with very good fried rice and a real fried spring roll. The pad thai is delicious and the noodle salad is really good, also.

Kaitlyn Hovda

The spring rolls are my favorite; paired with the peanut sauce its delicious! Ive tried many restaurants and their spring rolls and none of them come close. I always order them specifically through these guys.

Robert Conatser

Everything was perfect. From the food to the service. This restaurant was absolutely amazing. I give this restaurant the highest recommendation possible. You absolutely have to eat here.

Mae Yang

Cute small little place. The server is nice and fast. We also had a cute little girl helping us out with utensils and such. Lastly, the food is good; check out the Laab.

Dominique Hudson

The best sweet and sour chicken, won tons and sesame chicken Ive had in awhile.. the service was great & the food was fantastic Ill be coming back for sure!!

0luwatosin Adeyeye

This is a great place to eat. One of my girlfriend told me about how friendly this place is and thats exactly how I met it. Their pho is so yum.

Lasandra Parker

They are nice and really quit. The restaurant is clean and Id definitely recommend the food everything looked tasted and smelled great.

eric charles

Took my fiance there n the food plus service was awesome. My fiance is from thailand n she loved the food. The egg rolls are heavenly.