Address: | 13485 Farmington Rd, Livonia, MI 48150, USA |
Phone: | +1 734-422-2140 |
Site: | kfc.com |
Rating: | 3.6 |
Working: | 10AM–10PM 10AM–10PM 10AM–10PM 10AM–10PM 10AM–10PM 10AM–10PM 10AM–10PM |
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Jamie Fidler
Awful service. At the drive thru I was told to pull around and wait for my food. It never came out so I went inside and the manager was disciplining his entire staff in an emergency meeting behind the counter. They happened to have two meals ready to go which they gave us and a lemon cake to try to make up for the fact that we waited. They never gave us our drinks. When we checked the meals in the car they were incomplete. We took the food back for a refund and they told us to keep it as well as gave the money back. I didnt eat the food and will never be going back.
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Russ Patterson
It was 11:10 pm on a Thursday. The place was fully lit up including the menu screen and 10+ cars in the parking lot. Sat there like a fool for 3 minutes when seeing a person in the distant window. Nothing....nothing...not a simple voice saying Im sorry were close. I pulled up and looked in the window just to see a woman voicing, "were closed". How rude to leave the light on then not answer...then get an attitude like Im at fault! Wont go there again. Maybe they should revisit their closing policies?
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Jay Boogie
Tonight I was fortunate. I got what appeared and tasted like fairly freshly cooked chicken that was still hot. I typically come in the evening its kind of hit-or-miss whether the food is warm and dry or hot & fresh. It might depend on what type/pieces of chicken youre getting. I usually get chicken strips. I never use the drive through, but inside the staff has always been polite, helpful and somewhat friendly.
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Lilady Thatsit
The GM is rude as hell!!! An employee of his is in active duty for the military and his fat ass had the nerve to ask her what her rank was and then said her rank is nothing. Funny I dont see his ass doing anything for his country!!! I guess he doesnt support the military!!!
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Jesse Sissom
Try the chicken littles! You can get them with Nashville hot. Take off the mayo and you reduce the calorie count by a third. At that point it is fairly healthy. The place is remodeled recently and they have a very simplistic and open design approach that works well.
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David Stevens
Norm MacDonald is Colonel Sanders. Not being a regular customer of KFC, it took me a little while to figure out what I wanted to place as my order. The staff was courteous, helpful, and patient with me. The food was delicious and priced fairly. No complaints.
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Brian Ferris
Very disappointed. Long story short. Server says she wasnt sure how to package chicken. Had to wait for someone to put chicken in box. Was over charged. Wrote experience on survey. Heard nothing back. Lost me as customer. Goodbye.
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daniel krebs
Chicken just not up to Harlans standards. I had hoped they could still make it like the colonels used to be. Alas its a pipedream to think the chain will ever be that good again .well now you get less for the same price .
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Art Draper
Havent been to this location on 3 or 4 years, very nice remodel and clean, but the best part was a nice change in employees very friendly and helpful not acting like is it time to go yet...you know? Keep up the good work.
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Derrick Matlock
Would have been 4 stars but the tray they gave me was wet on top and had mashed potatoes on the bottom. So when i grabbed it my hand was in the potatoes...Otherwise it seemed like a clean place but that made me wonder..
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Paul Campbell
Friendly staff, with good food on a fairly consistent basis. The exception would be the grilled chicken, as this particular store seems to overcook it. The interior is open and bright, but a little on the sterile side.
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Joseph Thompson
Great job and awesome fresh food. Manager is certainly doing their job at this KFC. Employees were friendly and fast. Dining room was clean and tidy. Wouldnt ever hesitate to stop at this KFC!
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A Private User
Worlds worst KFC,rude employees very very slow and have to pay for your sauce or you dont have any sauce other than ketchup.poor customer service.
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Craig Grzech
Always fast, and efficient. Very friendly as well. They need to teach the crew at Plymouth and middlebelt how to run a perfect KFC!
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Melissa Brady
They always seem to forget part of our meal. We are also never asked if we want sauces/honey/etc even if it comes with the meal.
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Cortaya Jones
I love going threw drive threw at night cortaya is a wonderful quick worker I love how she get the job done quick in fast
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Rose Allen
EVERY time I go in to this KFC they get my order wrong. You would think that I would of learned my lesson.
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Laura Bilak
Ckicken is over done, carryout bowls of gravy dripping on outside. Alot of employees doing nothing.
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Christina Veal
The lobby was disgusting there was no lids I was not even given silverware for my food
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SHEREE KITI
Erin was great! Her smile, greeting, and fast service makes me come back every time.
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Alicia Bonanno
This is the best KFC, friendly fast staff, and I always get yummy food nice and hot!
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James Vanderbeck
Nice cheerie place. Food hot and fresh. And, they have grilled chicken back!
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Lilmike P.S.
The chicken is always fresh and hot and they give out great customer service
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Brandi Currier
The food was good. The employee at the drive thru was not overly friendly.
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Connie Klein
Great food, good service and decent prices. What more can you ask for?
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Hans-Jürgen Höhn
I had every time good food with good quality. Nothing to blame at all
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John Hosko
Just started raining so K F C again after many years. Still very good
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lisa Prince
Service and personality Plus very people-friendly and awesome chicken
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Lukas Axelsson
laxerings medel
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Patti W
The evening staff is amazing. Always polite and patient...
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Shantiq Hill
Very fast and friendly chicken is always got and fresh
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Jerry Barnes
Wonderful experience and will definitely be back! !!!!
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Terrance Vasquez
Great service always fresh and my son loves it.
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Chad Steel
Everyone was being nice the day I walked in.
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Dexter Gatson
The Food was hot and it looked like the menu
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Black Eagles
my favorite kfc place thank you everything
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Andy Chen
Fast service! Good place to get lunch!
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Darlene Cry
Chicken that was just cooked. Nice
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Arthur Osborn
This is how their employees Park
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Chris Sudorowski
the new Tennessee fire is good
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Pooja Rani
The chicken was not so good
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Curtis Phillips
Service is on top of things
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Kevin Adams
Dining room needs updating
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Tawnie R
Food was so FRESH!!!!
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Carlos Rodriguez
In and out very quick
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Matthew May
Always great food.
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James Hodges
Fast drive thu
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Willie Simmons
Good service !
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Steve Piotrowski
Great service
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orarashun gillespie
Quick Service
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Tuere Dorsey-Burwell
Fast service
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carlile jackson
Nice people
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Baby D Child Care Evans
So so