Address: | 36830 Harper Ave, Charter Twp of Clinton, MI 48035, USA |
Phone: | +1 586-792-9950 |
Rating: | 4.1 |
Working: | 7AM–11PM 7AM–11PM 7AM–11PM 7AM–11PM 7AM–11PM 7AM–11PM 7AM–11PM |
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Chelsa Marie
Worst place ever!! The first time my family and i went here was amazing.. awesome food, awesome service, very comfortable.. this last time horrible all the way around. 3 people and our table complained about the same thing being wrong and not once did anyome say i am sorry. They continued to make excuses.. sorry but thats not how you handle it.. we found out it was the owner who came to talk to us he was very rude and continued to make more excuses and never said sorry.. we have to ask for refills 3 times and a box 4 times.. our server mentioned she was also the owner lol.. i hope this place gets shut down.. customer service is the number 1.. i would have forgivin the horrible food but not after the way they reacted to the situation. Mind you every single person who worked there came from the kitchen and other side just to see us because our server and the owner thought it was okay to continue to talk about the situation while we were right there and made us feel very very uncomfortable!!!!
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Jay Johnson
Ordered roast beef dinner, sent it back because it was very poor quality in meat.. had 6 large valves where the blood flows through the cow.. sent it back for fish and chips fairly simple and it was saturated in oil. Boyfriend ordered a burger and it was a frozen patty of meat.. waitress was nice.. manager lady was very rude. She had to make a big deAl out of the fact I didnt like the beef when I would have paid for that and the fish. It was horrible and Im not picky. I will never go back and will spread the word about this manager who didnt make it pleasant at all. I go out to eat 3 times a week at rivercrest and drop 100$ average a week and thought Id try this place seems its by home. Never ever again thanks to the management. I wasnt rude at all by the way. She told me she wants to know why I sent it back "because they dont shoot the meat" ... when she could have simply said Im sorry instead of having an attitude and being all loud with me. Made me feel very uncomfortable!
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Chester Zuziak
Weve been here twice, once for breakfast and once for dinner. Some of the reviews are misleading. Breakfast menu was great, many different combinations to choose from, very fast service and the meal was great. Same with dinner our waitress was upbeat and very friendly, actually had her and another server bringing drinks and side dishes. Everything was very good. Dining room was very clean and up to date. This is a good restaurant, really have no complaints. Prices are normal for this type of place and we will add Great Lakes to the list of local restaurants that we frequent.
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Dan Rowley
Jake, our server, was very polite, accommodating, has a great disposition & was immediately at table side seeing to refills or any other want or need we had. The Great Lakes Burger was really good & prepared to my liking. By the way, their Bleu cheese dressing, if its to your liking, is made in house. Thick & plenty of cheese pcs. in the sm. cup its served in. Alot of Bleu Cheese restaurants serve is nothing more than glorified Ranch!
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Daniel Kanarek
The absolute worse meal I have ever gotten in a restaurant. Ordered the breaded pork tenderloin & when it came out it was ice cold & it was a boneless pork loin chop not pork tenderloin. I was informed by the hostess that it was cooked in the oven and then was later breaded & thrown on the grill. Way overcooked & dry, could barely cut it. Will never go back again.
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Renae Ritz
Horrible! Ordered a white egg omelette was the smallest white egg omelette i ever had. Daughters chicken parm was dry and nasty. The manager with the blondie hair is so rude and laughed at us as we were walking out. Me nor my family will go back there. Worst resturtant Ive been to food and service.
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Chad Walker
Good portions for the price. Had my heart set on meatloaf but the just ran out. Waitress threw out a few suggestions that sounded good so I went with it. She couldve just left it alone but she went the extra step. Dont always get that so it was nice to see.
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Kelly Pingel-Chouinard
Hungarian mushroom soup and Greek chicken salad was great and chicken fried steak for hubby was good. Service was good. You have to remind servers of reills but overall nice family restaurant. Love the art work on menu board.
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David Ondesko
Very slow service after being seated took the waitress 15 minutes to take our order there there only 5 other tabels on the reasturant.waitress did not evan want to take our order.food was average we Will not be returning back
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Kristine Tanner
Been here a few times food is good, But the service is bad always forgetting something & trey Ty to blame you. That never apologize they just fix it & shove it at you. To many restaurants around for poor service.
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Megan Plieth
A great meal no matter what time of day you come. Add to that a friendly wait staff who make it a point to get to know the regulars and youve got yourself an awesome place to come back to again and again!
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Kourtney Williams
The food itself was ok, but if were going to talk about the service it could have been a lot better. First off, The waitress brought us one water when it was two of us, like we have to share one water
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Jonny K
Came in with 3 people at 8pm. All three of our orders they ran out of something and had to change , and even when mew changed our orders they ran out. Poor management will never come here again
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Ann G
Staff are friendly. Very clean, food is fresh and plentiful. I do wish I didnt have to ask for a refill on my coffee as often as I do. Moderalty expensive but proportioned
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Virginia Lauder
Wonderful food, service, and reasonably priced! Had many well behaved children here eating also and kudos to the wonderful parents! The children were ALL well behaved.
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AE S
Large comfy family restaurant with diverse menu of bkfst/lunch/supper food choices. And yummy round rasin bread toast! Good and attentive server with a sense of humor.
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Ashley Monique
First time there yesterday... Food was great but I had to get a new cup of water 2x, stuff floating in it. Dont know if the glass was dirty or just the tap water
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Roy Austin
Good food, nice place for big group and casual dining. A bit pricey but the food never dissapoints and they have great variety of menu options for meals.
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Pat Krali
First time at Great Lakes Family restaurant today. Friendly, efficient waitress. Delicious food with a variety of choices. A very enjoyable experience.
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Mark Tremaine
Just moved to the general area, and have had nothing but good experiences. Great food, friendly staff, reasonable prices, what more can you hope for?!
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Michael Long
Perfect dining experience all the servers are friendly and the portions are large. My favorite server is Trish always fun and knows what to suggest.
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Gary Robertson
Nice family restaurant. Wide range of patrons who all seem to know each other. Very friendly wait staff, too. Recommended for a decent lunch.
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Ed Perkins
Normally, I love this place. Today, however, my omelette was severely undercooked, and very runny. I hate runny eggs and, omelets.
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Debbie Drake
Love love love this place!!! All the food is good, but they have thee best potato soup Ive ever tasted!!! The staff is amazing! !
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Irv Watts
Great place found this book there that I think all people with children or a pet cat should read. It can be found on Amazon .