Address: | 3656 Twelve Mile Rd, Berkley, MI 48072, USA |
Phone: | +1 248-541-2726 |
Site: | bk.com |
Rating: | 2.9 |
Working: | 6AM–12AM 6AM–12AM 6AM–12AM 6AM–12AM 6AM–12AM 6AM–12AM 7AM–12AM |
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A Private User
This place is always slow, never gives you a complete order, for example theyll for get the syrup for the french toast sticks or give you syrup instead of the dip for the cini-minis. Horrible customer service! I wanted and asked for whip cream on my iced coffee, paid for it, and then was told they didnt have it. The manager said they dont charge for whip cream when it clearly said on their menu $0.30 for whip cream. The manager didnt even know the menu herself! They didnt even give me back the correct change! This is just the tip of the iceberg! I tried to give this place many tries but every time has been upsetting. AVOID...go elsewhere!
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Johnny Canady
One thing I love about this Burger King is they greet you upon walking through the door and they are so pleasant once you get to the counter and the manager here is a very nice guy and Guy so far all of the supervised a great too. I love sitting up front to watch how they treat other people that come in the treat everyone the same regardless of how they look or dress I said here for at least 2 hours just watch, this Burger King is a nice place for the neighborhood.
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Michael powells
This is an awesome Burger King. The cashier nickname -peanut , she was very friendly, shes always smiling and always helpful, every time I come in she is always nice. This Burger King has a great team, my order was taken correctly, and I didnt even have to wait five minutes for fresh food. Thank you so much
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Coral Odoms
This Burger King always has great service and fresh food but the young man today at the drive thru was incredible. He was professional, courteous, and thorough while still managing to be fast. I was amazed by my whole experience. I am sure everyone contributed to the efficiency... so great job team BK!
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Kristin Marie McCombs
Coupon Nazis. They were rude and demanded if we wanted to use two coupons we had to come inside for the second. They also wanted the expiration date a coupon code before anything else. Food was cold, bacon cheeseburger had no bacon on it. The whole experience was just bad.
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Rochelle Fontana
At 8pm pulled n drive-thru and waited about 5-10 min before some lady yelled thru speaker CLOSED MANAGER HURT THEMSELVES. As I pulled away I could see 2 or 3 people laughing and hanging in dining room area. Not good behavior if someone was hurt or to keep customers
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A Private User
Worst of the Worst. Drive thru gets my order correct less than 10% of the time. Went in last time and only got two feet in the door. The odor was so nasty in there, I had to walk right back out, smelled like B.O. Never going back!!!! Worst restaurant ever!!!
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Naomi Plair
Rude, no smiles, rolling of eyes, take your money and make you pull forward and wait on your food...they are not fast. It was so much salt on my fries I could save it to season dinner for a week. Smh. Dont go here...even if you are pressed for time.
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A Private User
Slow and I do mean slow. 15min in the drive through constantly. I live in the neighborhood behind this BK so Ive gone there out of convenience. After 2 years, it hasnt changed. Same slow workers and after the long wait the food is cold. Avoid.
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nathan mio
I just went there and order food it was cold after I took one bit I told the manager the food was cold they said they were going to reheat the food and I was ridiculous we took our money back this is really stupid Ill never go there again
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A Private User
Your food sucks its like you microwaved some meat and put it on a bun with fake pickles and terrible cheese my da got a green burger from you guys but I like your customer service always very kind.
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Jon Murrell
This is probably the slowest BK Ive ever been to, and chances are pretty good that your order will be very wrong. Id give only one star, but the breakfast crew always runs their A game.
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A Private User
It was ok service I wanted my order for here she made it go there fountain drinks taste horrible and to top it off I had hair on my sandwich so glad I didnt bite it
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Nicholas Van Til
Fairly long wait for being the only one in line. Not too friendly of customer service, but not terrible. Just pretty run of the mill Burger King location.
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Tye Rader
Very slow and unprofessional waited over ten minutes after placing order to get food was only customer s in restaurant but drive thru was more important
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Cindy Cavanaugh
Sometimes we have to wait other times its out before we have filled our drinks. Always a coin toss on how the service will be.
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Katelyn Pierce
The afternoon shift is always so friendly and willing to help each other out. I actually prefer to go inside and eat here.
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mike gamer24
The chicken nuggets and onion rings were delicious. We were waited on quickly. The workers were friendly and fast service.
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Ursa Allen
I had a great experience at 5:00 pm. The young man on the drive through was amazing and our food was fresh and hot!
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A Private User
Went here despite the reviews and they did get my order wrong. It tasted like every other Burger King though.
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Cathleen Francois
Quick and they always get my order right! Could be a little quicker at wiping down the tables at times.
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Keyda Ma
This place has outstanding guest service. And fast hit food lo e it!!
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A Private User
Burger King always makes me sick. I think its the fake char flavor?
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Tamia whyte
Food is always hot and I can choose any diet drink I want.
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Barb Brooks
One of the best BKs around. Clean and a great staff.
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Ammar Abotouk
Most of time its good , sometimes I get cold burgers
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Maria Hunt
Good promt service and food is always hot and fresh
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Arthur Rimbold
Your average Home of the Whopper - newer location
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Donielle Paris
They are awesome, fast service, and very friendly
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Eva Maslach
This place is okay my meal was alright
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D Fletch
Halloween burger makes your poo green
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Steve Burlett
Theyre pretty good at this location
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Reginald Rippy
Fast fresh food terrific staff
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Thomas Warne
Slow and unprofessional.
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Bria Cox
Good staff, fresh food
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percy fountain
Very courteous...
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Adjoa Achampong
Fast service!
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Jerry Campbell
get the water