Address: | 2421 Cranberry Hwy, Wareham, MA 02571, USA |
Phone: | +1 774-678-0595 |
Site: | wareham.gourmetgardenma.com |
Rating: | 4.4 |
Working: | 11:30AM–10PM 11:30AM–10PM 11:30AM–10PM 11:30AM–10PM 11:30AM–11PM 11:30AM–11PM 11:30AM–10PM |
WI
Winnie S
Lets start with takeout: First time my family bought take out, the food was underwhelming. The food was cold, the spicy food had no spice whatsoever, the sushi... my god... the shrimp tempura was JUST shrimp tempura with rice wrapped around it... no cucumbers no avacado. $12 of regret with that sushi roll... Now for my mothers birthday aka the DISASTER: The service was beyond TERRIBLE... My aunts food was cold and lacking spice. She asked for the waitresses to take it back, the manager came over and suggested a pepper sauce to make it spicy. My aunt said she didnt want to eat cold food, adding the sauce wouldnt be the same as cooking a new plate and making it spicy this time. The manager pushed the sauce. She tried the sauce, it did nothing. THEN we finished out foods and asked for to go bags. It took them 40 mins to get us the to go bags. When mind you, we are the only family in the restaurant, other than the couple at a bar and 2 other couples at tables. The waitresses were not attentive at the least. They talked around the cashier area and then slowly took orders from other families while we had to wait for something as simple as to go bags. A 2 second job that took 40 mins.... By the time we got out bags we took out our coupons and cards, and this is where sh t really hit the fan.... The coupon was the wrong coupon, so my aunt, grandmother and mother argue that one of the waitresses should have double checked the coupon before telling us it was fine to use... My aunt paid for a $30 meal and ended up dissatisfied twice by her meal. She would have never bought the meal if she knew she couldnt use her coupon... The manager did nothing. So my mom ended up giving up her birthday coupon to calm everyone down. The waitresses take the coupon (which is meant for my aunts receipt only, we specifically told them this) and prints our receipts out 20 mins later... My aunt looks at her receipt, the coupon was supposed to take off $20 but it only took off $9. Apparently the waitresses split the coupon between our party of 5. My aunt tells them this, the waitresses take back each receipt and reprints 15 mins later. Then we finally pay. One of the waitresses forget to hand back my grandmothers card twice inbetween this exchange. A majority of my family pays cash bc we finished our food an hour ago and we just wanted to leave... The waitresses finally give us back our change and the change is wrong......... They need change for a dollar. My aunt empties her change purse on the table, makes her own change and gives it to my godmother and my family storms out. What couldve been a 1hr 30min lunch turned into a 3 hr catastrophe.... 2 of those hours spent trying to pay and leave and no one taking our checks/giving us to go bags/correcting their own mistakes... which lead to more mistakes. Overall, 1/10 stars tbh... The service was bad. Waitresses are far from attentive... Food is served luke warm or cold. No refunds on food. Food is not as advertised when ordering takeout. Spicy food is not spicy, ever... Unprofessional. Incompetent. Never going back... Zens had better service than this new chain... I gave 1 star bc the food served at the restaurant wasnt bad. It was still cold tho. Crab Rangoon was tasty too. If you want to order takeout at this place, RECONSIDER... Save yourself the regret.... And If you consider eating out at this place, good luck bruh....
DE
Derek Jet
Eating out is basically always a rip off these days but this place brings that to another level. I ordered the tidbit which is a choose 4 appetizer meal. I didnt expect that it literally meant 4! I literally got 4 pieces of food! Thats ridiculous! $12 for literally 4 items. 2 chicken wings, 1 beef teriyaki, and a spare rib for $12. I have never seen anything like it. I got home and opened it up and only could laugh. They have a similar thing at another Chinese restaurant that I go to and it is 3 times the food for essentially the same price. This place was completely empty at 7:30 on a Saturday night, I think I know why! Food was decent but I would have had to spend $40 to actually get a filling meal. I had to stop somewhere afterwards because I was still quite hungry after the 5 oz. of food that they gave me.
CY
Cynthia Lamborghini
The flavors!! Unlike so many of the other places around this area-everything tastes different! The house fried rice is excellent, best of anywhere around. Mango chicken is amazing, the sushi weve had is excellent. We love sushi but you can get really good sushi so many places. Really good tasty Chinese is much harder to find. Best thing I can say is Im glad its a bit of a ride because if it was closer wed go broke eating there!!
DO
Don LaBerge
Cook was great with his tools. Waitress was mute faced or annoyed and let cups sit empty. Took orders before bringing chopsticks for us all. The salad was worth the wait. Another waitress approached us and said that it would be "the managers issue" because we were paying a cash tip and hadnt left the tip while we were socializing. Food is worth the rave, dont expect a smile.
HE
henna xu
Food was fresh and delicious. We came for celebrating Mothers day. My husband had the sushi and loved them. My kids loved the Hibachi Grill there. I ordered a Chinese Fried rice and its better than expected. Service was polite and fast. Food there are well made and reasonably priced. We will return soon on our way to Cape summer time.
NA
Nadia Heath
Ordered delivery and it was awful. The food was cold, pad thai was dry and there were no dipping sauces for the apps. We also waited over an hour for a delivery driver who had no change for a 20 dollar bill and who was utterly rude. Seems like they have some kinks to work out in their service.
MI
Mister Bread
Great food. Best Ive had in wareham for Asian Americam cuisine. Hostess was a mess, but I think they may have moved on from her. Highly recommend the mango chicken. House fried rice also great
RI
Rick Oseanery
First-timer. Food was very very good. I will definitely come back. ......... Second time here. Drinks are good. Our server, well, not so attentive. Food was fair at best. Oh well.
KI
Kim Stanfield
Food was very good. Littlefield pricey for the area. One item ordered was not exactly what the description said, but was still very good. We would return.
JO
Joe Spalla
Hibachi show was fun for everyone. Staff very accommodating. Our group had chicken, beef, shrimp, calamari and vegetables. Everyone was pleased.
PE
peter joubert
The food is fresh and you can taste that in every bite. The sushi is well made and delicious and if you want a show the hibachi is for you.
EL
Eliana Taveras
The place is gorgeous and modern. The staff is kind and polite. The food and presentation was impeccable. I cannot wait to go back!
BR
bri heath
The best chicken fingers I have ever had, one of my favorite places to get food from :)
JA
Jason Waters
Delicious food, elegant seating and decor, very friendly and helpful wait staff.
KE
kendall fuller
The food is terrific and sushi is amazing with a price you can afford.
SK
skydvejam ya
the habacchi lunch is amazing!! i recomend coming here..its awesome
RU
Russ Anderson
The food and service has been excellent Everytime I have come in.