Address: | 528 Main St, Westbrook, ME 04092, USA |
Phone: | +1 207-854-1722 |
Site: | pizzatimewestbrook.com |
Rating: | 4 |
Working: | 11AM–9PM 11AM–9PM 11AM–9PM 11AM–9:30PM 11AM–11PM 11AM–11PM 11:30AM–9PM |
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Jillian A
Called ahead to order a large gluten free pizza. Was told they only do small so we said okay cool well just do a large. Got there the kid comes out with a small. Acknowledges oh I made a mistake well throw in another pizza for you - only to come back a few minutes later to say so Ill have to charge you for that pizza do you want to the same toppings? We said were not paying for another pizza we want the one we ordered (the right size) or a refund. "Manager" bob comes out, Im not authorized to give you a refund we made the pizza you asked for. After a few minutes of going back and fourth he refuses to make us a large only another small that we have to pay for because 2 smells make a large. I ask for the owners name or for him to call the owner said he couldnt do that either. "I made the pizza how the ticket said" he says, I guess he didnt care that his other employee took the order wrong. A shame we wont ever come back because the pizza was pretty good despite the staff.
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Precious Pomerleau
My boyfriend Dylan and I get food here like once a week for the past 3 years (and himself for years before). Great food, great people. @Jillian A poster... you wrote in your post the person you spoke with specifically told you they only made SMALL gluten free pizzas so youre "oh okay well just havr a large" or whatever doesnt even make sense.. they said clearly, only small, so you asking for a large soesnt change that. They most likely understood what you asked and made the small (again... since thats the only size they make gluten free in). Bob is a very nice man and always likes to help, i.e when he told you two smalls would make a large so to order two smalls, so no.. his employees got nothing wrong.. YOU did. He has great employees.
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J Danks
The portion sizes are small and the food is mediocre at best. The only decent pizza they have is the Buffalo chicken but they dont put enough hotsauce and blue cheese on it and if u ask for extra they charge you which I think is complete bullshit because u should be able to taste it in the first place.. one thing I will say is the customer service has always been on point.
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Andy Giroux
Good variety on the menu, and the food is great. Its not expensive and tasty. We went here the past two years after running the Tough Mudder, and we love it. Im sure we will be back!
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shanon macqueston
Phenomenal customer service and superior hometown food. Would definatley recommend visiting the establishment again. Thank you Steven and kim for your hospitality.
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Vicky Noah
Pizza is excellent but if Im going to spend more than five dollars for a burger I expect a hamburger with 100% meat not a patty with fillers.
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Michael Leslie
Consistent tasty grub. Those with weak reviews have weak constitutions and bad taste. Do yourself and order a Greek Pizza sir back and enjoy.
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A Private User
Pizza is average or below average. Sandwiches and sides are above average for the price. Very good value. Prompt delivery.
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Daniel Caron
They have worked hard to find a good gluten free crust. The best gluten free pizza around. I have it once or twice a week.
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A Private User
They have a little bit of everything and everything is good. Im a regular at pizza time!!
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Rosie Coleman
I have been a long time Customer I am very happy with the good and service
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Walter Cantin
Great selection of cheap sandwiches hot and cold. Not just a pizza joint.
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Gavin Cooper
From out of town i had a steak and cheese craving, Fast and tastey!!!!
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sean ross
Good steak and onion sub. Good quality is better than Portland location
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Jeremiah White
Food quality has gone down, not in line with prices.
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Alexander Thomas
They have some nice pizzas here. Very nice employees
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Justin Russell
I get pizza here every week its the best
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Dan Eastwood
Great pizza! I go here for lunch often!
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Kevin Sahakian
Consistently fast and friendly service.
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Jeffrey Morse
The drivers not in until 4... Honestly
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Lloyd Bowser
Good service no complaints here
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Jeffrey Morse
Very rude and impatient staff.
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David Oleszek
Good burger. Friendly staff
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Benjamin Moxcey
Best pizza in Westbrook!
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Jenneil AndToys
Bad service once again,
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Miss_Whitmore660
Not bad for westbrook
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Joe Rosenwasser
Good pizza place.
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Matthew Cleaves
Love this place!
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Jimmy Paredes
Great pizza
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DA SHIFTAHOLICS CHANNEL
Good food
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Rawn Broken
Gross.